Effects of level of Internet retailer's service quality on perceived apparel quality, perceived service quality, perceived value, satisfaction, and behavioral intentions toward an Internet retailer

Clothing and Textiles Research Journal

Volumn 28, Issue 1, 2010, Pages 56-73

  Kim, Jihyun ^a   Damhorst, Mary Lynn ^b  

^a VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

^b IOWA STATE UNIVERSITY   (United States)

Author keywords

Behavioral intentions; Internet retailing; Perceived apparel quality; Perceived Internet retailer's service quality; Perceived value; Satisfaction

Indexed keywords

APPAREL FABRIC; INTERNET; MARKETING; MERCHANDIZING; QUALITY; RETAILING; SERVICE SECTOR;

EID: 73949111343     PISSN: 0887302X     EISSN: None     Source Type: Journal    
DOI: 10.1177/0887302X08329647     Document Type: Article

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