The antecedents of consumers' loyalty toward Internet Service Providers

Information and Management

Volumn 41, Issue 6, 2004, Pages 685-695

  Chiou, Jyh Shen ^a  

^a NATIONAL CHENGCHI UNIVERSITY   (Taiwan)

Author keywords

Forthcoming technology expectancy; ISP; Loyalty; Trust; Value

Indexed keywords

BEHAVIORAL RESEARCH; CUSTOMER SATISFACTION; DECISION MAKING; INFORMATION TECHNOLOGY; INTERNET; MATHEMATICAL MODELS; SURVEYS;

FORTHCOMING TECHNOLOGY EXPECTANCY; INTERNET SERVICE PROVIDERS (ISP); LOYALTY; TRUST; VALUE;

INFORMATION MANAGEMENT;

EID: 2342653557     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2003.08.006     Document Type: Article

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