The patient safety chain: Transformational leadership's effect on patient safety culture, initiatives, and outcomes

Journal of Operations Management

Volumn 27, Issue 5, 2009, Pages 390-404

  McFadden, Kathleen L ^a   Henagan, Stephanie C ^a   Gowen III, Charles R ^a  

^a NORTHERN ILLINOIS UNIVERSITY   (United States)

Author keywords

Healthcare operations; Medical errors; Operational failures; Operations safety; Service operations

Indexed keywords

HEALTHCARE OPERATIONS; MEDICAL ERRORS; OPERATIONAL FAILURES; OPERATIONS SAFETY; SERVICE OPERATIONS;

HEALTH CARE; HOSPITALS; QUALITY ASSURANCE; RELIABILITY THEORY; TOTAL QUALITY MANAGEMENT;

ERRORS;

EID: 68749088484     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2009.01.001     Document Type: Article

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