Linking publicness to operations management practices: A study of quality management practices in hospitals

Journal of Operations Management

Volumn 23, Issue 2 SPEC. ISS., 2005, Pages 209-228

  Goldstein, Susan Meyer ^a   Naor, Michael ^a  

^a UNIVERSITY OF MINNESOTA   (United States)

Author keywords

Empirical research methods; Health care operations; Operations management practices; Publicness dimensions; Quality management; Regression analysis

Indexed keywords

BENCHMARKING; EDUCATION; HEALTH CARE; HOSPITALS; MANAGERS; MATHEMATICAL MODELS; OPERATIONS RESEARCH; PERSONNEL; PROBLEM SOLVING; PUBLIC POLICY; REGRESSION ANALYSIS; SOCIAL ASPECTS; SOCIETIES AND INSTITUTIONS; STRATEGIC PLANNING;

EMPIRICAL RESEARCH METHOD; HEALTH CARE OPERATIONS; OPERATIONS MANAGEMENT PRACTICES; PUBLICNESS DIMENSIONS; QUALITY MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 13444302658     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2004.07.007     Document Type: Article

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