메뉴 건너뛰기




Volumn 16, Issue 3, 2009, Pages 163-173

Antecedents and consequences of Internet channel performance

Author keywords

Company performance; Distribution management; Electronic commerce; Internet channel

Indexed keywords

ANTECEDENT CONDITIONS; CORPORATE STRATEGY; E-COMMERCE; INTERNET; PERFORMANCE ASSESSMENT; RETAILING;

EID: 64049084633     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2008.11.010     Document Type: Article
Times cited : (30)

References (56)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces
    • Alba J., Lynch J., Weitz B., Janiszewski C., Lutz R., Sawyer A., and Wood S. Interactive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces. Journal of Marketing 61 July (1997) 38-53
    • (1997) Journal of Marketing , vol.61 , Issue.July , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 2
    • 1842501970 scopus 로고    scopus 로고
    • Price levels and price dispersion within and across multiple retailer types: further evidence and extension
    • Ancarani F., and Shankar V. Price levels and price dispersion within and across multiple retailer types: further evidence and extension. Journal of the Academy of Marketing Science 32 2 (2004) 176-187
    • (2004) Journal of the Academy of Marketing Science , vol.32 , Issue.2 , pp. 176-187
    • Ancarani, F.1    Shankar, V.2
  • 3
    • 0000505474 scopus 로고
    • Determinant of continuity in conventional industrial channel dyads
    • Anderson E., and Weitz B.A. Determinant of continuity in conventional industrial channel dyads. Marketing Science 8 4 (1989) 310-323
    • (1989) Marketing Science , vol.8 , Issue.4 , pp. 310-323
    • Anderson, E.1    Weitz, B.A.2
  • 6
    • 0001523053 scopus 로고
    • An exploratory analysis of the impact of market orientation on new product performance
    • Atuahene-Gima K. An exploratory analysis of the impact of market orientation on new product performance. Journal of Product Innovation Management 12 4 (1995) 275-293
    • (1995) Journal of Product Innovation Management , vol.12 , Issue.4 , pp. 275-293
    • Atuahene-Gima, K.1
  • 7
    • 0031541097 scopus 로고    scopus 로고
    • The effect of output controls, process controls, and flexibility on export channel performance
    • Bello D.C., and Gilliland D.I. The effect of output controls, process controls, and flexibility on export channel performance. Journal of Marketing 61 1 (1997) 22-38
    • (1997) Journal of Marketing , vol.61 , Issue.1 , pp. 22-38
    • Bello, D.C.1    Gilliland, D.I.2
  • 8
    • 3843130666 scopus 로고    scopus 로고
    • Clicks and mortar: the effect of on-line activities on off-line sales
    • Biyalogorsky E., and Naik P. Clicks and mortar: the effect of on-line activities on off-line sales. Marketing Letters 14 1 (2003) 21-32
    • (2003) Marketing Letters , vol.14 , Issue.1 , pp. 21-32
    • Biyalogorsky, E.1    Naik, P.2
  • 9
    • 0000779426 scopus 로고
    • Power and relationship commitment: their impact on marketing channel member performance
    • Brown J., Lusch R.F., and Nicholson C.Y. Power and relationship commitment: their impact on marketing channel member performance. Journal of Retailing 71 4 (1995) 363-392
    • (1995) Journal of Retailing , vol.71 , Issue.4 , pp. 363-392
    • Brown, J.1    Lusch, R.F.2    Nicholson, C.Y.3
  • 10
    • 0033737577 scopus 로고    scopus 로고
    • Frictionless commerce? A comparison of Internet and conventional retailers
    • Brynjolfsson E., and Smith M.D. Frictionless commerce? A comparison of Internet and conventional retailers. Management Science 46 4 (2000) 563-585
    • (2000) Management Science , vol.46 , Issue.4 , pp. 563-585
    • Brynjolfsson, E.1    Smith, M.D.2
  • 11
    • 0001772182 scopus 로고
    • Vertical trade relationships: the role of dependence and symmetry in attaining organizational goals
    • Buchanan L. Vertical trade relationships: the role of dependence and symmetry in attaining organizational goals. Journal of Marketing Research 29 February (1992) 65-75
    • (1992) Journal of Marketing Research , vol.29 , Issue.February , pp. 65-75
    • Buchanan, L.1
  • 13
    • 0442264213 scopus 로고
    • Marketing strategy-performance relationship: an investigation of the empirical link in export market ventures
    • Cavusgil S.T., and Zou S. Marketing strategy-performance relationship: an investigation of the empirical link in export market ventures. Journal of Marketing 58 January (1994) 1-21
    • (1994) Journal of Marketing , vol.58 , Issue.January , pp. 1-21
    • Cavusgil, S.T.1    Zou, S.2
  • 14
    • 0041857020 scopus 로고    scopus 로고
    • Retail 'cannibalization' by net sales seen
    • Christman E. Retail 'cannibalization' by net sales seen. Billboard 111 34 (1999) 49-50
    • (1999) Billboard , vol.111 , Issue.34 , pp. 49-50
    • Christman, E.1
  • 15
    • 0040246754 scopus 로고
    • Percept-percept inflation in microorganizational research: an investigation of prevalence and effect
    • Crampton S.M., and Wagner III J.A. Percept-percept inflation in microorganizational research: an investigation of prevalence and effect. Journal of Applied Psychology 79 1 (1994) 67-76
    • (1994) Journal of Applied Psychology , vol.79 , Issue.1 , pp. 67-76
    • Crampton, S.M.1    Wagner III, J.A.2
  • 16
    • 0002607378 scopus 로고
    • Assessing advantage: a framework for diagnosing competitive superiority
    • Day G.S., and Wensley R. Assessing advantage: a framework for diagnosing competitive superiority. Journal of Marketing 52 April (1988) 1-20
    • (1988) Journal of Marketing , vol.52 , Issue.April , pp. 1-20
    • Day, G.S.1    Wensley, R.2
  • 17
    • 0034147928 scopus 로고    scopus 로고
    • Consumer choice behavior in online and traditional supermarkets: the effects of brand name, price and other search attributes
    • Degeratu A.M., Rangaswamy A., and Wu J. Consumer choice behavior in online and traditional supermarkets: the effects of brand name, price and other search attributes. International Journal of Research in Marketing 17 1 (2000) 55-78
    • (2000) International Journal of Research in Marketing , vol.17 , Issue.1 , pp. 55-78
    • Degeratu, A.M.1    Rangaswamy, A.2    Wu, J.3
  • 18
    • 0036890929 scopus 로고    scopus 로고
    • How cannibalistic is the Internet channel? A study of the newspaper industry in the United Kingdom and the Netherlands
    • Deleersnyder B., Geyskens I., Gielens K., and Dekimpe M.G. How cannibalistic is the Internet channel? A study of the newspaper industry in the United Kingdom and the Netherlands. International Journal of Research in Marketing 19 4 (2002) 337-348
    • (2002) International Journal of Research in Marketing , vol.19 , Issue.4 , pp. 337-348
    • Deleersnyder, B.1    Geyskens, I.2    Gielens, K.3    Dekimpe, M.G.4
  • 19
    • 0031337243 scopus 로고    scopus 로고
    • Managing a distribution channel under asymmetric information with performance requirements
    • Desiraju R., and Moorthy S. Managing a distribution channel under asymmetric information with performance requirements. Management Science 43 12 (1997) 1628-1644
    • (1997) Management Science , vol.43 , Issue.12 , pp. 1628-1644
    • Desiraju, R.1    Moorthy, S.2
  • 21
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell C., and Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18 February (1981) 39-50
    • (1981) Journal of Marketing Research , vol.18 , Issue.February , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 22
  • 23
    • 0002982962 scopus 로고
    • The use of influence strategies in interfirm relationships in industrial product channels
    • Frazier G.L., and Rody R.C. The use of influence strategies in interfirm relationships in industrial product channels. Journal of Marketing 55 January (1991) 52-69
    • (1991) Journal of Marketing , vol.55 , Issue.January , pp. 52-69
    • Frazier, G.L.1    Rody, R.C.2
  • 24
    • 0001629580 scopus 로고
    • The differential effects of exercised and unexercised power sources in marketing channels
    • Gaski J.F., and Nevin J.R. The differential effects of exercised and unexercised power sources in marketing channels. Journal of Marketing Research 22 May (1985) 130-142
    • (1985) Journal of Marketing Research , vol.22 , Issue.May , pp. 130-142
    • Gaski, J.F.1    Nevin, J.R.2
  • 25
    • 0031527930 scopus 로고    scopus 로고
    • Strategic orientation of the firm and new product performance
    • Gatignon H., and Xuereb J.M. Strategic orientation of the firm and new product performance. Journal of Marketing Research 34 February (1997) 77-90
    • (1997) Journal of Marketing Research , vol.34 , Issue.February , pp. 77-90
    • Gatignon, H.1    Xuereb, J.M.2
  • 29
    • 0036004605 scopus 로고    scopus 로고
    • The market valuation of Internet channel additions
    • Geyskens I., Gielens K., and Dekimpe M.G. The market valuation of Internet channel additions. Journal of Marketing 66 2 (2002) 102-119
    • (2002) Journal of Marketing , vol.66 , Issue.2 , pp. 102-119
    • Geyskens, I.1    Gielens, K.2    Dekimpe, M.G.3
  • 30
    • 0034188727 scopus 로고    scopus 로고
    • Get the right mix of bricks and clicks
    • Gulati R., and Garino J. Get the right mix of bricks and clicks. Harvard Business Review 78 May-June (2000) 107-114
    • (2000) Harvard Business Review , vol.78 , Issue.May-June , pp. 107-114
    • Gulati, R.1    Garino, J.2
  • 33
    • 0036602483 scopus 로고    scopus 로고
    • Do better customers utilize electronic distribution channels? The case of PC banking
    • Hitt L.M., and Frei F.X. Do better customers utilize electronic distribution channels? The case of PC banking. Management Science 48 6 (2002) 732-748
    • (2002) Management Science , vol.48 , Issue.6 , pp. 732-748
    • Hitt, L.M.1    Frei, F.X.2
  • 34
    • 0000230521 scopus 로고    scopus 로고
    • Use of partial least squares (PLS) in strategic management research: a review of four recent studies
    • Hulland J. Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal 20 2 (1999) 195-204
    • (1999) Strategic Management Journal , vol.20 , Issue.2 , pp. 195-204
    • Hulland, J.1
  • 35
    • 0033236257 scopus 로고    scopus 로고
    • Pie-expansion efforts: collaboration processes in buyer-supplier relationships
    • Jap S.D. Pie-expansion efforts: collaboration processes in buyer-supplier relationships. Journal of Marketing Research 36 4 (1999) 461-475
    • (1999) Journal of Marketing Research , vol.36 , Issue.4 , pp. 461-475
    • Jap, S.D.1
  • 36
    • 0034341457 scopus 로고    scopus 로고
    • Control mechanisms and the relationship life cycle: implications for safeguarding specific investments and developing commitment
    • Jap S.D., and Ganesan S. Control mechanisms and the relationship life cycle: implications for safeguarding specific investments and developing commitment. Journal of Marketing Research 37 May (2000) 227-245
    • (2000) Journal of Marketing Research , vol.37 , Issue.May , pp. 227-245
    • Jap, S.D.1    Ganesan, S.2
  • 37
    • 0037758317 scopus 로고
    • First-mover advantage: a synthesis, conceptual framework, and research propositions
    • Kerin R.A., Varadarajan P.R., and Peterson R.A. First-mover advantage: a synthesis, conceptual framework, and research propositions. Journal of Marketing 56 October (1992) 33-52
    • (1992) Journal of Marketing , vol.56 , Issue.October , pp. 33-52
    • Kerin, R.A.1    Varadarajan, P.R.2    Peterson, R.A.3
  • 38
    • 0001593658 scopus 로고
    • Assessing reseller performance from the perspective of the supplier
    • Kumar N., Stern L.W., and Achrol R.S. Assessing reseller performance from the perspective of the supplier. Journal of Marketing Research 29 May (1992) 238-253
    • (1992) Journal of Marketing Research , vol.29 , Issue.May , pp. 238-253
    • Kumar, N.1    Stern, L.W.2    Achrol, R.S.3
  • 39
    • 85107738918 scopus 로고
    • The effects of perceived interdependence on dealer attitudes
    • Kumar N., Scheer L.K., and Steenkamp J.B.E.M. The effects of perceived interdependence on dealer attitudes. Journal of Marketing Research 32 August (1995) 348-356
    • (1995) Journal of Marketing Research , vol.32 , Issue.August , pp. 348-356
    • Kumar, N.1    Scheer, L.K.2    Steenkamp, J.B.E.M.3
  • 40
    • 19844363059 scopus 로고    scopus 로고
    • Who are the multichannel shoppers and how do they perform? Correlates of multichannel shopping behavior
    • Kumar V., and Venkatesan R. Who are the multichannel shoppers and how do they perform? Correlates of multichannel shopping behavior. Journal of Interactive Marketing 19 2 (2005) 44-62
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.2 , pp. 44-62
    • Kumar, V.1    Venkatesan, R.2
  • 41
    • 8644286557 scopus 로고    scopus 로고
    • Strategic responses to new technologies and their impact on firm performance
    • Lee R.P., and Grewal R. Strategic responses to new technologies and their impact on firm performance. Journal of Marketing 68 October (2004) 157-171
    • (2004) Journal of Marketing , vol.68 , Issue.October , pp. 157-171
    • Lee, R.P.1    Grewal, R.2
  • 43
    • 84991904404 scopus 로고    scopus 로고
    • Accounting for common method variance in cross-sectional research designs
    • Lindell M.K., and Whitney D.J. Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology 86 1 (2001) 114-121
    • (2001) Journal of Applied Psychology , vol.86 , Issue.1 , pp. 114-121
    • Lindell, M.K.1    Whitney, D.J.2
  • 44
    • 0030516173 scopus 로고    scopus 로고
    • Interdependency, contracting, and relational behavior in marketing channels
    • Lusch R.F., and Brown J.R. Interdependency, contracting, and relational behavior in marketing channels. Journal of Marketing 60 October (1996) 19-38
    • (1996) Journal of Marketing , vol.60 , Issue.October , pp. 19-38
    • Lusch, R.F.1    Brown, J.R.2
  • 47
    • 1842511816 scopus 로고    scopus 로고
    • Price competition between pure play vs. bricks-and-clicks e-tailers: analytical model and empirical analysis
    • Baye M.R. (Ed)
    • Pan X., Shankar V., and Ratchford B.T. Price competition between pure play vs. bricks-and-clicks e-tailers: analytical model and empirical analysis. In: Baye M.R. (Ed). Advances in Applied Microeconomics vol. 11 (2002) 29-62
    • (2002) Advances in Applied Microeconomics , vol.11 , pp. 29-62
    • Pan, X.1    Shankar, V.2    Ratchford, B.T.3
  • 48
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: a critical review of the literature and recommended remedies
    • Podsakoff P.M., MacKenzie S.B., Lee J.Y., and Podsakoff N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology 88 5 (2003) 879-903
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.Y.3    Podsakoff, N.P.4
  • 49
    • 19844371242 scopus 로고    scopus 로고
    • Opportunities and challenges in multichannel marketing: an introduction to the special issue
    • Rangaswamy A., and van Bruggen G.H. Opportunities and challenges in multichannel marketing: an introduction to the special issue. Journal of Interactive Marketing 19 2 (2005) 5-11
    • (2005) Journal of Interactive Marketing , vol.19 , Issue.2 , pp. 5-11
    • Rangaswamy, A.1    van Bruggen, G.H.2
  • 50
    • 0002514114 scopus 로고
    • The influence of global marketing standardization on performance
    • Samiee S., and Roth K. The influence of global marketing standardization on performance. Journal of Marketing 56 2 (1992) 1-17
    • (1992) Journal of Marketing , vol.56 , Issue.2 , pp. 1-17
    • Samiee, S.1    Roth, K.2
  • 51
    • 84936824410 scopus 로고
    • Theory and research in organizational ecology
    • Singh J.V., and Lumsden C.J. Theory and research in organizational ecology. Annual Review of Sociology 16 (1990) 161-195
    • (1990) Annual Review of Sociology , vol.16 , pp. 161-195
    • Singh, J.V.1    Lumsden, C.J.2
  • 53
    • 60849085328 scopus 로고    scopus 로고
    • Retrieved January 11, 2007, from
    • US Census Bureau, 1999. Quarterly retail e-commerce sales. Retrieved January 11, 2007, from 〈http://www.census.gov/mrts/www/nmrtshist.html〉.
    • (1999) Quarterly retail e-commerce sales
  • 54
    • 49249136545 scopus 로고    scopus 로고
    • Retrieved March 17, 2008, from
    • US Census Bureau, 2007. Quarterly retail e-commerce sales. Retrieved March 17, 2008, from 〈http://www.census.gov/mrts/www/nmrtshist.html〉.
    • (2007) Quarterly retail e-commerce sales
  • 55
    • 33846354929 scopus 로고    scopus 로고
    • Substitution or complementarity? How the Internet changes city centre shopping
    • Weltevreden J.W.J. Substitution or complementarity? How the Internet changes city centre shopping. Journal of Retailing and Consumer Services 14 3 (2007) 192-207
    • (2007) Journal of Retailing and Consumer Services , vol.14 , Issue.3 , pp. 192-207
    • Weltevreden, J.W.J.1
  • 56
    • 0036812209 scopus 로고    scopus 로고
    • The GMS: a broad conceptualization of global marketing strategy and its effect on firm performance
    • Zou S., and Cavusgil S.T. The GMS: a broad conceptualization of global marketing strategy and its effect on firm performance. Journal of Marketing 66 October (2002) 40-56
    • (2002) Journal of Marketing , vol.66 , Issue.October , pp. 40-56
    • Zou, S.1    Cavusgil, S.T.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.