The next division of labour: Work skills in Australian and Indian call centres

Work, Employment and Society

Volumn 22, Issue 4, 2008, Pages 615-634

  Russell, Bob ^a   Thite, Mohan ^a  

^a GRIFFITH UNIVERSITY   (Australia)

Author keywords

Australia; Business process outsourcing; Call centres; India; Offshoring; Work skills

Indexed keywords

EID: 49749091570     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017008096739     Document Type: Article

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