Offshoring call centres: The view from wall street

Developments in the Call Centre Industry: Analysis, Changes and Challenges

Volumn , Issue , 2006, Pages 19-35

  Srivastava, Snigdha ^a   Theodore, Nik ^a  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 57349131742     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203003008     Document Type: Chapter

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