The impact of strategic orientation on intellectual capital investments in customer service firms

Journal of Service Research

Volumn 10, Issue 4, 2008, Pages 300-317

  Walsh, Kate ^a   Enz, Cathy A ^a   Canina, Linda ^a  

^a Department of Obstetrics Gynecology

Author keywords

Firm performance; Intellectual capital investments

Indexed keywords

EID: 41549107190     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670508314285     Document Type: Article

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