메뉴 건너뛰기




Volumn 22, Issue 6, 2007, Pages 363-371

Branding in B2B markets: Insights from the service-dominant logic of marketing

Author keywords

Brand image; Knowledge management; Marketing; Relationship marketing; Value added; Value in use pricing

Indexed keywords


EID: 34748887135     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620710780127     Document Type: Article
Times cited : (166)

References (66)
  • 4
    • 84990348060 scopus 로고    scopus 로고
    • Editorial for the special issue on the service-dominant logic of marketing: Insights from the Otago Forum
    • Aitken, R., Ballantyne, D., Osborne, P. and Williams, J. (2006), "Editorial for the special issue on the service-dominant logic of marketing: insights from The Otago Forum", Marketing Theory, Vol. 6 No. 3, pp. 275-329.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 275-329
    • Aitken, R.1    Ballantyne, D.2    Osborne, P.3    Williams, J.4
  • 5
    • 0542380717 scopus 로고
    • Dow Jones-Irwin Homewood, IL
    • Albrecht, K. (1990), Service Within, Dow Jones-Irwin, Homewood, IL.
    • (1990) Service Within
    • Albrecht, K.1
  • 6
    • 17144385528 scopus 로고    scopus 로고
    • Relationship marketing and brand involvement of professionals through web-enhanced brand communities: The case of Coloplast
    • Andersen, P.H. (2005), "Relationship marketing and brand involvement of professionals through web-enhanced brand communities: the case of Coloplast", Industrial Marketing Management, Vol. 34 No. 1, pp. 39-51.
    • (2005) Industrial Marketing Management , vol.34 , Issue.1 , pp. 39-51
    • Andersen, P.H.1
  • 7
    • 0002672359 scopus 로고
    • A model of distributor firm and manufacturer firm working partnerships
    • Anderson, J.C. and Narus, J.A. (1990), "A model of distributor firm and manufacturer firm working partnerships", Journal of Marketing, Vol. 54 No. 1, pp. 2-58.
    • (1990) Journal of Marketing , vol.54 , Issue.1 , pp. 2-58
    • Anderson, J.C.1    Narus, J.A.2
  • 8
    • 0003452863 scopus 로고
    • Axelsson, B. and Easton, G. (Eds), Routledge London
    • Axelsson, B. and Easton, G. (Eds) (1992), Industrial Networks - A New View of Reality, Routledge, London.
    • (1992) Industrial Networks - A New View of Reality
  • 9
    • 84986116853 scopus 로고    scopus 로고
    • Performance consequences of brand equity management: Evidence from organizations in the value chain
    • Baldauf, A., Cravens, K.S. and Binder, G. (2003), "Performance consequences of brand equity management: evidence from organizations in the value chain", Journal of Product & Brand Management, Vol. 12 No. 4, pp. 220-36.
    • (2003) Journal of Product & Brand Management , vol.12 , Issue.4 , pp. 220-36
    • Baldauf, A.1    Cravens, K.S.2    Binder, G.3
  • 10
    • 34748918693 scopus 로고    scopus 로고
    • Communicating through interaction and dialogue
    • Gabbott, M. Pearson Education Australia Frenchs Forest
    • Ballantyne, D. (2004a), "Communicating through interaction and dialogue", in Gabbott, M. (Ed.), An Introduction to Marketing: A Value Exchange Approach, Pearson Education Australia, Frenchs Forest, pp. 418-45.
    • (2004) An Introduction to Marketing: A Value Exchange Approach , pp. 418-45
    • Ballantyne, D.1
  • 11
    • 1342315674 scopus 로고    scopus 로고
    • Dialogue and its role in the development of relationship specific knowledge
    • Ballantyne, D. (2004b), "Dialogue and its role in the development of relationship specific knowledge", Journal of Business & Industrial Marketing, Vol. 19 No. 2, pp. 114-23.
    • (2004) Journal of Business & Industrial Marketing , vol.19 , Issue.2 , pp. 114-23
    • Ballantyne, D.1
  • 12
    • 84990366790 scopus 로고    scopus 로고
    • Creating value-in-use through marketing interaction: The exchange logic of relating, communicating and knowing
    • Ballantyne, D. and Varey, R.J. (2006), "Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing", Marketing Theory, Vol. 6 No. 3, pp. 335-48.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 335-48
    • Ballantyne, D.1    Varey, R.J.2
  • 13
    • 34748851073 scopus 로고
    • Improving the quality of services marketing: Service (re)design is the critical link
    • Ballantyne, D., Christopher, M. and Payne, A. (1995), "Improving the quality of services marketing: service (re)design is the critical link", Journal of Marketing Management, Vol. 11 Nos 1-3, pp. 9-10.
    • (1995) Journal of Marketing Management , vol.11 , Issue.13 , pp. 9-10
    • Ballantyne, D.1    Christopher, M.2    Payne, A.3
  • 14
  • 16
    • 84951659358 scopus 로고
    • Relationship marketing of services - Growing interest, emerging perspectives
    • Berry, L.L. (1995), "Relationship marketing of services - growing interest, emerging perspectives", Journal of the Academy of Marketing Science, Vol. 23 No. 4, pp. 236-45.
    • (1995) Journal of the Academy of Marketing Science , vol.23 , Issue.4 , pp. 236-45
    • Berry, L.L.1
  • 18
    • 33745636573 scopus 로고    scopus 로고
    • Branding labour-intensive services
    • Berry, L.L. and Lampo, S.S. (2004), "Branding labour-intensive services", Business Strategy Review, Vol. 15 No. 1, pp. 18-25.
    • (2004) Business Strategy Review , vol.15 , Issue.1 , pp. 18-25
    • Berry, L.L.1    Lampo, S.S.2
  • 19
    • 84990318275 scopus 로고    scopus 로고
    • The service brand and the service-dominant logic: Missing fundamental premise or the need for stronger theory?
    • Brodie, R.J., Glynn, M.S. and Little, V. (2006), "The service brand and the service-dominant logic: missing fundamental premise or the need for stronger theory?", Marketing Theory, Vol. 6 No. 3, pp. 363-79.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 363-79
    • Brodie, R.J.1    Glynn, M.S.2    Little, V.3
  • 22
    • 85133471337 scopus 로고    scopus 로고
    • Community and consumption: Towards a definition of the 'linking value' of product or services
    • Cova, B. (1997), "Community and consumption: towards a definition of the 'linking value' of product or services", European Journal of Marketing, Vol. 31 Nos 3/4, pp. 297-316.
    • (1997) European Journal of Marketing , vol.31 , Issue.34 , pp. 297-316
    • Cova, B.1
  • 24
    • 1442278629 scopus 로고    scopus 로고
    • Brand management through narrowing the gap between brand identity and brand reputation
    • De Chernatony, L. (1999), "Brand management through narrowing the gap between brand identity and brand reputation", Journal of Marketing Management, Vol. 15, pp. 157-79.
    • (1999) Journal of Marketing Management , vol.15 , pp. 157-79
    • De Chernatony, L.1
  • 25
    • 0032391195 scopus 로고    scopus 로고
    • A communication-based marketing model for managing relationships
    • Duncan, T. and Moriarty, S.E. (1998), "A communication-based marketing model for managing relationships", Journal of Marketing, Vol. 62 No. 2, pp. 1-13.
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 1-13
    • Duncan, T.1    Moriarty, S.E.2
  • 26
    • 0001932429 scopus 로고
    • Developing buyer-seller relationships
    • Dwyer, F.R., Schurr, P.H. and Oh, S. (1987), "Developing buyer-seller relationships", Journal of Marketing, Vol. 51 No. 2, pp. 11-27.
    • (1987) Journal of Marketing , vol.51 , Issue.2 , pp. 11-27
    • Dwyer, F.R.1    Schurr, P.H.2    Oh, S.3
  • 27
    • 58149207463 scopus 로고
    • Tracking the evolution of the services marketing literature
    • Fisk, R.P., Brown, S.W. and Bitner, M.-J. (1993), "Tracking the evolution of the services marketing literature", Journal of Retailing, Vol. 69 No. 1, pp. 61-103.
    • (1993) Journal of Retailing , vol.69 , Issue.1 , pp. 61-103
    • Fisk, R.P.1    Brown, S.W.2    Bitner, M.-J.3
  • 29
    • 33746518067 scopus 로고    scopus 로고
    • Marketing competencies and the sources of customer value in business markets
    • Golfetto, F. and Gibbert, M. (2006), "Marketing competencies and the sources of customer value in business markets", Industrial Marketing Management, Vol. 35 No. 8, pp. 904-12.
    • (2006) Industrial Marketing Management , vol.35 , Issue.8 , pp. 904-12
    • Golfetto, F.1    Gibbert, M.2
  • 31
    • 1342273370 scopus 로고    scopus 로고
    • Integrated marketing communications: The communications aspect of relationship marketing
    • Grönroos, C. and Lindberg-Repo, K. (1998), "Integrated marketing communications: the communications aspect of relationship marketing", Integrated Marketing Communications Research Journal, Vol. 4 No. 1, pp. 3-11.
    • (1998) Integrated Marketing Communications Research Journal , vol.4 , Issue.1 , pp. 3-11
    • Grönroos, C.1    Lindberg-Repo, K.2
  • 32
    • 0023399146 scopus 로고
    • The new marketing-developing long term interactive relationships
    • Gummesson, E. (1987), "The new marketing-developing long term interactive relationships", Long Range Planning, Vol. 20 No. 4, pp. 10-20.
    • (1987) Long Range Planning , vol.20 , Issue.4 , pp. 10-20
    • Gummesson, E.1
  • 33
    • 84986117285 scopus 로고    scopus 로고
    • Social constructionism and research in marketing and advertising
    • Hackley, C.E. (1998), "Social constructionism and research in marketing and advertising", Qualitative Market Research: An International Journal, Vol. 1 No. 3, pp. 125-31.
    • (1998) Qualitative Market Research: An International Journal , vol.1 , Issue.3 , pp. 125-31
    • Hackley, C.E.1
  • 34
  • 35
    • 31644432373 scopus 로고    scopus 로고
    • Bringing the corporation into corporate branding
    • Hatch, M.J. and Schultz, M. (2003), "Bringing the corporation into corporate branding", European Journal of Marketing, Vol. 37 Nos 7/8, pp. 1041-64.
    • (2003) European Journal of Marketing , vol.37 , Issue.78 , pp. 1041-64
    • Hatch, M.J.1    Schultz, M.2
  • 36
    • 21144478550 scopus 로고
    • Conceptualizing, measuring and managing customer-based brand equity
    • Keller, K.L. (1993), "Conceptualizing, measuring and managing customer-based brand equity", Journal of Marketing, Vol. 57 No. 1, pp. 1-22.
    • (1993) Journal of Marketing , vol.57 , Issue.1 , pp. 1-22
    • Keller, K.L.1
  • 40
  • 43
    • 84990398490 scopus 로고    scopus 로고
    • Service-dominant logic: Reactions, reflections and refinements
    • Lusch, R.F. and Vargo, S.L. (2006b), "Service-dominant logic: reactions, reflections and refinements", Marketing Theory, Vol. 6 No. 3, pp. 281-8.
    • (2006) Marketing Theory , vol.6 , Issue.3 , pp. 281-8
    • Lusch, R.F.1    Vargo, S.L.2
  • 45
    • 1342284122 scopus 로고    scopus 로고
    • Interaction in business relationships: A time perspective
    • Medlin, C.J. (2004), "Interaction in business relationships: a time perspective", Industrial Marketing Management, Vol. 33 No. 2, pp. 185-93.
    • (2004) Industrial Marketing Management , vol.33 , Issue.2 , pp. 185-93
    • Medlin, C.J.1
  • 47
    • 0345423660 scopus 로고    scopus 로고
    • Business suppliers' value creation potential: A capability-based analysis
    • Möller, K.A. and Törröen, P. (2003), "Business suppliers' value creation potential: a capability-based analysis", Industrial Marketing Management, Vol. 32 No. 2, pp. 109-18.
    • (2003) Industrial Marketing Management , vol.32 , Issue.2 , pp. 109-18
    • Möller, K.A.1    Törröen, P.2
  • 48
    • 0031231860 scopus 로고    scopus 로고
    • An exploration of branding in industrial markets
    • Mudambi, S.M., Doyle, P. and Wong, V. (1997), "An exploration of branding in industrial markets", Industrial Marketing Management, Vol. 26 No. 5, pp. 433-46.
    • (1997) Industrial Marketing Management , vol.26 , Issue.5 , pp. 433-46
    • Mudambi, S.M.1    Doyle, P.2    Wong, V.3
  • 50
    • 21244437593 scopus 로고    scopus 로고
    • A stakeholder approach to relationship marketing strategy: The development and use of the 'six markets' model
    • Payne, A., Ballantyne, D. and Christopher, M. (2005), "A stakeholder approach to relationship marketing strategy: the development and use of the 'six markets' model", European Journal of Marketing, Vol. 39 Nos 7/8, pp. 855-71.
    • (2005) European Journal of Marketing , vol.39 , Issue.78 , pp. 855-71
    • Payne, A.1    Ballantyne, D.2    Christopher, M.3
  • 51
    • 0002433505 scopus 로고    scopus 로고
    • Value co-production: Intellectual origins and implications for practice and research
    • Ramirez, R. (1999), "Value co-production: intellectual origins and implications for practice and research", Strategic Management Journal, Vol. 20, pp. 49-65.
    • (1999) Strategic Management Journal , vol.20 , pp. 49-65
    • Ramirez, R.1
  • 52
  • 56
    • 33746532494 scopus 로고    scopus 로고
    • Relationship marketing and the challenge of dialogical interaction
    • Varey, R.J. and Ballantyne, D. (2005), "Relationship marketing and the challenge of dialogical interaction", Journal of Relationship Marketing, Vol. 4 No. 3, pp. 13-30.
    • (2005) Journal of Relationship Marketing , vol.4 , Issue.3 , pp. 13-30
    • Varey, R.J.1    Ballantyne, D.2
  • 57
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a new dominant logic for marketing
    • Vargo, S.L. and Lusch, R.F. (2004a), "Evolving to a new dominant logic for marketing", Journal of Marketing, Vol. 68 No. 1, pp. 1-17.
    • (2004) Journal of Marketing , vol.68 , Issue.1 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2
  • 58
    • 84990385227 scopus 로고    scopus 로고
    • The four service marketing myths: Remnants of a goods-based manufacturing model
    • Vargo, S.L. and Lusch, R.F. (2004b), "The four service marketing myths: remnants of a goods-based manufacturing model", Journal of Service Research, Vol. 6 No. 4, pp. 324-35.
    • (2004) Journal of Service Research , vol.6 , Issue.4 , pp. 324-35
    • Vargo, S.L.1    Lusch, R.F.2
  • 59
    • 21644478145 scopus 로고    scopus 로고
    • Services in society and academic thought: An historical analysis
    • Vargo, S.L. and Morgan, F.W. (2005), "Services in society and academic thought: an historical analysis", Journal of Macromarketing, Vol. 25 No. 1, pp. 42-53.
    • (2005) Journal of Macromarketing , vol.25 , Issue.1 , pp. 42-53
    • Vargo, S.L.1    Morgan, F.W.2
  • 62


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.