Building better customer relationships: Case studies from Malta and the UK

Library Management

Volumn 27, Issue 6-7, 2006, Pages 430-445

  Broady Preston, Judith ^a   Felice, Joanna ^b   Marshall, Susan ^c  

^a ABERYSTWYTH UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF MALTA   (Malta)

^c Institute for Clean Growth and Future Mobility   (United Kingdom)

Author keywords

Communications; Customer relations; Malta; United Kingdom; University libraries

Indexed keywords

EID: 33746621759     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435120610702422     Document Type: Article

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