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Volumn 100, Issue 3, 1999, Pages 124-129

Demonstrating quality in academic libraries

Author keywords

Academic libraries; Measurement; Performance; Service quality

Indexed keywords


EID: 84986139373     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074809910267518     Document Type: Article
Times cited : (30)

References (22)
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    • by Kaplan, R.S. and Norton, D.P., book review in, January
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    • (1997) Journal of Academic Librarianship , vol.23 , Issue.1 , pp. 53
    • Allen, B.1
  • 3
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    • November
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    • (1998) Journal of Information Science
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  • 4
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    • A model of excellence
    • May
    • Business Standards (1997), “A model of excellence”, May, pp. 6-8.
    • (1997) , pp. 6-8
  • 5
    • 84925912260 scopus 로고
    • Measuring organizational effectiveness in institutions of higher education
    • 2 December
    • Cameron, K.S. (1978), “Measuring organizational effectiveness in institutions of higher education”, Administrative Science Quarterly, 2 December, pp. 604-29.
    • (1978) Administrative Science Quarterly , pp. 604-629
    • Cameron, K.S.1
  • 6
    • 0002684213 scopus 로고
    • Critical questions in assessing organizational effectiveness
    • Autumn
    • Cameron, K.S. (1980), “Critical questions in assessing organizational effectiveness”, Organizational Dynamics, Autumn, pp. 66-80.
    • (1980) Organizational Dynamics , pp. 66-80
    • Cameron, K.S.1
  • 7
    • 0002525141 scopus 로고
    • Domains of organizational effectiveness in colleges and universities
    • 24 March
    • Cameron, K.S. (1981), “Domains of organizational effectiveness in colleges and universities”, Academy of Management Journal, 24 March, pp. 25-47.
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    • Cameron, K.S.1
  • 8
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    • A study of organizational effectiveness and its predictors
    • Cameron, K.S. (1986), “A study of organizational effectiveness and its predictors”, Management Science, Vol. 32, pp. 87-112.
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    • Cameron, K.S.1
  • 13
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    • Making strategy
    • 1 March
    • (The) Economist (1998), “Making strategy”, 1 March, p. 81.
    • (1998) , pp. 81
  • 17
    • 0020498123 scopus 로고
    • Organizational life-cycles and shifting criteria of effectiveness: some preliminary evidence
    • Quinn, M.E. and Cameron, K.S. (1983), “Organizational life-cycles and shifting criteria of effectiveness: some preliminary evidence”, Management Science, Vol. 29, pp. 33-51.
    • (1983) Management Science , vol.29 , pp. 33-51
    • Quinn, M.E.1    Cameron, K.S.2
  • 18
    • 0010660715 scopus 로고    scopus 로고
    • Civilizing the Internet
    • March, quoted in Our Professional Future: A Proposal for a New Organisation for the Library and Information Profession. A Consultative Document, October 1998 (1998), Institute for Information Scientists, Library Association, November
    • Rennie, J. (1997), “:Civilizing the Internet”, Scientific American, March, p. 6; quoted in Our Professional Future: A Proposal for a New Organisation for the Library and Information Profession. A Consultative Document, October 1998 (1998), Institute for Information Scientists, Library Association, November.
    • (1997) Scientific American , pp. 6
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  • 22
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    • A comparison of multiple constituency models of organizational effectiveness
    • Zammuto, R.F. (1984), “A comparison of multiple constituency models of organizational effectiveness”, American Sociological Review, Vol. 32, pp. 606-16.
    • (1984) American Sociological Review , vol.32 , pp. 606-616
    • Zammuto, R.F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.