메뉴 건너뛰기




Volumn 28, Issue 3, 2017, Pages 547-562

On buyer selection of service providers in online outsourcing platforms for IT services

Author keywords

Country differences; Country IT development; IT services; Online outsourcing platforms; Reputation

Indexed keywords

OUTSOURCING; SALES;

EID: 85035361015     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.2017.0709     Document Type: Article
Times cited : (120)

References (100)
  • 1
    • 44449138907 scopus 로고    scopus 로고
    • Outsourcing to an unknown workforce: Exploring opensourcing as a global sourcing strategy
    • Agerfalk PJ, Fitzgerald B (2008) Outsourcing to an unknown workforce: Exploring opensourcing as a global sourcing strategy. MIS Quart. 32(2):385-409
    • (2008) MIS Quart , vol.32 , Issue.2 , pp. 385-409
    • Agerfalk, P.J.1    Fitzgerald, B.2
  • 2
    • 76949089703 scopus 로고    scopus 로고
    • Flexible and distributed information systems development: State of the art and research challenges
    • Agerfalk PJ, Fitzgerald B, Slaughter SA (2009) Flexible and distributed information systems development: State of the art and research challenges. Inform. Systems Res. 20(3):317-328
    • (2009) Inform. Systems Res , vol.20 , Issue.3 , pp. 317-328
    • Agerfalk, P.J.1    Fitzgerald, B.2    Slaughter, S.A.3
  • 3
    • 85005305538 scopus 로고
    • The market for "Lemons": Quality uncertainty and the market mechanism
    • Akerlof G (1970) The market for "Lemons": Quality uncertainty and the market mechanism. Quart. J. Econom. 84(3):488-500
    • (1970) Quart. J. Econom , vol.84 , Issue.3 , pp. 488-500
    • Akerlof, G.1
  • 4
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • Alavi M, Leidner DE (2001) Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quart. 25(1):107-136
    • (2001) MIS Quart , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 5
    • 84867513446 scopus 로고    scopus 로고
    • Large-scale service markets: The role of the moderating firm
    • Allon G, Bassamboo A, Cil EB (2012) Large-scale service markets: The role of the moderating firm. Management Sci. 58(10): 1854-1872
    • (2012) Management Sci , vol.58 , Issue.10 , pp. 1854-1872
    • Allon, G.1    Bassamboo, A.2    Cil, E.B.3
  • 6
    • 0000403739 scopus 로고    scopus 로고
    • Production and transaction economies and IS outsourcing: A study of the U.S. banking industry
    • Ang S, Straub D (1998) Production and transaction economies and IS outsourcing: A study of the U.S. banking industry. MIS Quart. 22(4):535-552
    • (1998) MIS Quart , vol.22 , Issue.4 , pp. 535-552
    • Ang, S.1    Straub, D.2
  • 8
    • 0346880128 scopus 로고    scopus 로고
    • Identification of causal effects using instrumentalvariables
    • Angrist JD, Imbens GW, Rubin DB (1996) Identification of causal effects using instrumentalvariables. J.Amer.Statist. Assoc. 91(434): 444-455
    • (1996) J.Amer.Statist. Assoc , vol.91 , Issue.434 , pp. 444-455
    • Angrist, J.D.1    Imbens, G.W.2    Rubin, D.B.3
  • 9
    • 74949107484 scopus 로고    scopus 로고
    • Procurement when price and quality matter
    • Asker J, Cantillon E (2010) Procurement when price and quality matter. RAND J. Econom. 41(1):1-34
    • (2010) RAND J. Econom , vol.41 , Issue.1 , pp. 1-34
    • Asker, J.1    Cantillon, E.2
  • 10
    • 0141816228 scopus 로고    scopus 로고
    • Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior
    • Ba S, Pavlou PA(2002) Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior. MIS Quart. 26(3):243-268
    • (2002) MIS Quart , vol.26 , Issue.3 , pp. 243-268
    • Ba, S.1    Pavlou, P.A.2
  • 11
    • 0001253762 scopus 로고
    • From vendors to partners: Information technology and incomplete contracts in buyer-supplier relationships
    • Bakos JY, Brynjolfsson E (1993) From vendors to partners: Information technology and incomplete contracts in buyer-supplier relationships. J. Organ. Comput. Electronic Commerce 3(3):301-328
    • (1993) J. Organ. Comput. Electronic Commerce , vol.3 , Issue.3 , pp. 301-328
    • Bakos, J.Y.1    Brynjolfsson, E.2
  • 12
    • 45849088110 scopus 로고    scopus 로고
    • Importance of measures of past performance: Empirical evidence on quality of e-service providers
    • Banker R, Hwang I (2008) Importance of measures of past performance: Empirical evidence on quality of e-service providers. Contemporary Accounting Res. 25(2):307-337
    • (2008) Contemporary Accounting Res , vol.25 , Issue.2 , pp. 307-337
    • Banker, R.1    Hwang, I.2
  • 13
    • 0034556312 scopus 로고    scopus 로고
    • The moderating effects of structure on volatility and complexity in software enhancement
    • Banker RD, Slaughter SA (2000) The moderating effects of structure on volatility and complexity in software enhancement. Inform. Systems Res. 11(3):219-240
    • (2000) Inform. Systems Res , vol.11 , Issue.3 , pp. 219-240
    • Banker, R.D.1    Slaughter, S.A.2
  • 14
    • 0032050741 scopus 로고    scopus 로고
    • Software development practices, software complexity, and software maintenance performance: A field study
    • Banker RD, Davis GB, Slaughter SA (1998) Software development practices, software complexity, and software maintenance performance: A field study. Management Sci. 44(4):433-450
    • (1998) Management Sci , vol.44 , Issue.4 , pp. 433-450
    • Banker, R.D.1    Davis, G.B.2    Slaughter, S.A.3
  • 15
    • 0029190847 scopus 로고
    • Automobile prices in market equilibrium
    • Berry S, Levinsohn J, Pakes A (1995) Automobile prices in market equilibrium. Econometrica 63(4):841-890
    • (1995) Econometrica , vol.63 , Issue.4 , pp. 841-890
    • Berry, S.1    Levinsohn, J.2    Pakes, A.3
  • 17
    • 21844492054 scopus 로고
    • Critical service encounters: The employee's view
    • Bitner M, Booms B, Mohr L (1994) Critical service encounters: The employee's view. J. Marketing 58(4):95-106
    • (1994) J. Marketing , vol.58 , Issue.4 , pp. 95-106
    • Bitner, M.1    Booms, B.2    Mohr, L.3
  • 19
    • 0033737577 scopus 로고    scopus 로고
    • Frictionless commerce? A comparison of Internet and conventional retailers
    • Brynjolfsson E, Smith M (2000) Frictionless commerce? A comparison of Internet and conventional retailers. Management Sci. 46(4):563-585
    • (2000) Management Sci , vol.46 , Issue.4 , pp. 563-585
    • Brynjolfsson, E.1    Smith, M.2
  • 20
    • 84923413682 scopus 로고    scopus 로고
    • Cultural differences and geography as determinants of online pro-social lending
    • Burtch G, Ghose A, Wattal S (2014) Cultural differences and geography as determinants of online pro-social lending. MIS Quart. 38(3):773-794
    • (2014) MIS Quart , vol.38 , Issue.3 , pp. 773-794
    • Burtch, G.1    Ghose, A.2    Wattal, S.3
  • 23
    • 33847408518 scopus 로고    scopus 로고
    • A history of research in service operations: What's the big idea?
    • Chase RB, Apte UM (2007) A history of research in service operations: What's the big idea? J. Oper. Management 25(2):375-386
    • (2007) J. Oper. Management , vol.25 , Issue.2 , pp. 375-386
    • Chase, R.B.1    Apte, U.M.2
  • 24
    • 77956589432 scopus 로고    scopus 로고
    • Can exchange rates forecast commodity prices? Quart
    • Chen YC, Rogoff K, Rossi B (2010) Can exchange rates forecast commodity prices? Quart. J. Econom. 125(3):1145-1194
    • (2010) J. Econom , vol.125 , Issue.3 , pp. 1145-1194
    • Chen, Y.C.1    Rogoff, K.2    Rossi, B.3
  • 26
    • 76949090252 scopus 로고    scopus 로고
    • Crossing spatial and temporal boundaries in globally distributed projects: A relational model of coordination delay
    • Cummings JN, Espinosa JA, Pickering CK (2009) Crossing spatial and temporal boundaries in globally distributed projects: A relational model of coordination delay. Inform. Systems Res. 20(3):420-439
    • (2009) Inform. Systems Res , vol.20 , Issue.3 , pp. 420-439
    • Cummings, J.N.1    Espinosa, J.A.2    Pickering, C.K.3
  • 27
    • 0242641140 scopus 로고    scopus 로고
    • The digitization of word of mouth: Promise and challenges of online feedback mechanisms
    • Dellarocas C (2003) The digitization of word of mouth: Promise and challenges of online feedback mechanisms. Management Sci. 49(10):1407-1424
    • (2003) Management Sci , vol.49 , Issue.10 , pp. 1407-1424
    • Dellarocas, C.1
  • 28
    • 33749684670 scopus 로고    scopus 로고
    • Strategic manipulation of Internet opinion forums: Implications for consumers and firms
    • Dellarocas C (2006) Strategic manipulation of Internet opinion forums: Implications for consumers and firms. Management Sci. 52(10):1577-1593
    • (2006) Management Sci , vol.52 , Issue.10 , pp. 1577-1593
    • Dellarocas, C.1
  • 29
    • 41049097709 scopus 로고    scopus 로고
    • Explaining variations in buyer extra costs between software projects offshored to India
    • Dibbern J, Winkler J, Heinzl A (2008) Explaining variations in buyer extra costs between software projects offshored to India. MIS Quart. 32(2):333-366
    • (2008) MIS Quart , vol.32 , Issue.2 , pp. 333-366
    • Dibbern, J.1    Winkler, J.2    Heinzl, A.3
  • 30
    • 84864913684 scopus 로고    scopus 로고
    • On product uncertainty in online markets: Theory and evidence
    • Dimoka A, Hong Y, Pavlou P (2012) On product uncertainty in online markets: Theory and evidence. MIS Quart. 32(2):395-426
    • (2012) MIS Quart , vol.32 , Issue.2 , pp. 395-426
    • Dimoka, A.1    Hong, Y.2    Pavlou, P.3
  • 32
    • 51449119274 scopus 로고    scopus 로고
    • Familiarity complexity and team performance in geographically distributed software development
    • Espinosa JA, Slaughter SA, Kraut RE, Herbsleb JD (2007) Familiarity complexity and team performance in geographically distributed software development. Organ. Sci. 18(4):613-630
    • (2007) Organ. Sci , vol.18 , Issue.4 , pp. 613-630
    • Espinosa, J.A.1    Slaughter, S.A.2    Kraut, R.E.3    Herbsleb, J.D.4
  • 33
    • 67650070474 scopus 로고    scopus 로고
    • Competition between local and electronic markets: How the benefit of buying online depends on where you live
    • Forman C, Ghose A, Goldfarb A (2009) Competition between local and electronic markets: How the benefit of buying online depends on where you live. Management Sci. 55(1):47-57
    • (2009) Management Sci , vol.55 , Issue.1 , pp. 47-57
    • Forman, C.1    Ghose, A.2    Goldfarb, A.3
  • 35
    • 44449111676 scopus 로고    scopus 로고
    • Is theworld really flat? A look at offshoring at an online programming market
    • Gefen D, Carmel E (2008) Is theworld really flat? A look at offshoring at an online programming market. MIS Quart. 32(2):367-384
    • (2008) MIS Quart , vol.32 , Issue.2 , pp. 367-384
    • Gefen, D.1    Carmel, E.2
  • 37
    • 84861665218 scopus 로고    scopus 로고
    • Designing ranking systems for hotels on travel search engines by mining user-generated and crowdsourced content
    • Ghose A, Ipeirotis PG, Li B (2012) Designing ranking systems for hotels on travel search engines by mining user-generated and crowdsourced content. Marketing Sci. 31(3):493-520
    • (2012) Marketing Sci , vol.31 , Issue.3 , pp. 493-520
    • Ghose, A.1    Ipeirotis, P.G.2    Li, B.3
  • 38
    • 84861392305 scopus 로고    scopus 로고
    • Do cultural differences between contracting parties matter? Evidence from syndicated bank loans
    • Giannetti M, Yafeh Y (2012) Do cultural differences between contracting parties matter? Evidence from syndicated bank loans. Management Sci. 58(2):365-383
    • (2012) Management Sci , vol.58 , Issue.2 , pp. 365-383
    • Giannetti, M.1    Yafeh, Y.2
  • 39
    • 0001670646 scopus 로고
    • How mental systems believe
    • Gilbert DT (1991) How mental systems believe. Amer. Psychologist 46(2):107-119
    • (1991) Amer. Psychologist , vol.46 , Issue.2 , pp. 107-119
    • Gilbert, D.T.1
  • 40
    • 84869571048 scopus 로고
    • A service quality model and its marketing implications
    • Grönroos C (1984) A service quality model and its marketing implications. Eur. J. Marketing 18(4):36-44
    • (1984) Eur. J. Marketing , vol.18 , Issue.4 , pp. 36-44
    • Grönroos, C.1
  • 41
    • 0000228466 scopus 로고
    • Country image: Halo or summary construct
    • Han CM (1989) Country image: Halo or summary construct. J. Marketing Res. 26(2):222-229
    • (1989) J. Marketing Res , vol.26 , Issue.2 , pp. 222-229
    • Han, C.M.1
  • 42
    • 0242454030 scopus 로고    scopus 로고
    • Measuring the frictional costs of online transactions: The case of a name-your-own-price channel
    • Hann IH, Terwiesch C (2003) Measuring the frictional costs of online transactions: The case of a name-your-own-price channel. Management Sci. 49(11):1563-1579
    • (2003) Management Sci , vol.49 , Issue.11 , pp. 1563-1579
    • Hann, I.H.1    Terwiesch, C.2
  • 43
    • 0030501311 scopus 로고    scopus 로고
    • The management of customer contact service employees: An empirical investigation
    • Hartline M, Ferrell O (1996) The management of customer contact service employees: An empirical investigation. J. Marketing 60(4):52-70
    • (1996) J. Marketing , vol.60 , Issue.4 , pp. 52-70
    • Hartline, M.1    Ferrell, O.2
  • 44
    • 0032667364 scopus 로고    scopus 로고
    • Splitting the organization and integrating the code: Conway's law revisited
    • ACM, New York
    • Herbsleb JD, Grinter RE (1999) Splitting the organization and integrating the code: Conway's law revisited. Proc. 21st Internat. Conf. Software Engrg. (ACM, New York), 85-95
    • (1999) Proc. 21st Internat. Conf. Software Engrg , pp. 85-95
    • Herbsleb, J.D.1    Grinter, R.E.2
  • 45
    • 84903895408 scopus 로고    scopus 로고
    • Product fit uncertainty in online markets: Nature effects and antecedents
    • Hong Y, Pavlou PA (2014) Product fit uncertainty in online markets: Nature effects and antecedents. Inform. Systems Res. 25(2): 328-344
    • (2014) Inform. Systems Res , vol.25 , Issue.2 , pp. 328-344
    • Hong, Y.1    Pavlou, P.A.2
  • 46
    • 84962877714 scopus 로고    scopus 로고
    • Comparing open and sealed bid auctions: Evidence from online labor markets
    • Hong Y, Wang C, Pavlou PA (2016) Comparing open and sealed bid auctions: Evidence from online labor markets. Inform. Systems Res. 27(1):49-69
    • (2016) Inform. Systems Res , vol.27 , Issue.1 , pp. 49-69
    • Hong, Y.1    Wang, C.2    Pavlou, P.A.3
  • 48
    • 85019864394 scopus 로고    scopus 로고
    • On selection biases in online product reviews
    • Hu N, Pavlou PA, Zhang J (2017) On selection biases in online product reviews. MIS Quart. 41(2):449-471
    • (2017) MIS Quart , vol.41 , Issue.2 , pp. 449-471
    • Hu, N.1    Pavlou, P.A.2    Zhang, J.3
  • 49
    • 77957552915 scopus 로고    scopus 로고
    • Changing mass priorities: The link between modernization and democracy
    • Inglehart R, Welzel C (2010) Changing mass priorities: The link between modernization and democracy. Perspectives Politics 8(2):551-567
    • (2010) Perspectives Politics , vol.8 , Issue.2 , pp. 551-567
    • Inglehart, R.1    Welzel, C.2
  • 50
    • 0000949746 scopus 로고
    • Aggregation bias in estimates of perceptual agreement
    • James LR (1982) Aggregation bias in estimates of perceptual agreement. J. Appl. Psych. 67(2):219-229
    • (1982) J. Appl. Psych , vol.67 , Issue.2 , pp. 219-229
    • James, L.R.1
  • 51
    • 84925976036 scopus 로고
    • The effects of group longevity on project communication and performance
    • Katz R (1982) The effects of group longevity on project communication and performance. Admin. Sci. Quart. 27(1):81-104
    • (1982) Admin. Sci. Quart , vol.27 , Issue.1 , pp. 81-104
    • Katz, R.1
  • 52
    • 44449155278 scopus 로고    scopus 로고
    • Information systems offshoring: Research status and issues
    • King WR, Torkzadeh G (2008) Information systems offshoring: Research status and issues. MIS Quart. 32(2):205-225
    • (2008) MIS Quart , vol.32 , Issue.2 , pp. 205-225
    • King, W.R.1    Torkzadeh, G.2
  • 53
    • 84975127347 scopus 로고    scopus 로고
    • Reputation transferability in online labor markets
    • Kokkodis M, Ipeirotis PG (2015) Reputation transferability in online labor markets. Management Sci. 62(6):1687-1706
    • (2015) Management Sci , vol.62 , Issue.6 , pp. 1687-1706
    • Kokkodis, M.1    Ipeirotis, P.G.2
  • 54
    • 49649100360 scopus 로고    scopus 로고
    • Key strategies for the successful involvement of customers in the co-creation of new technology-based services
    • Kristensson P, Matthing J, Johansson N (2008) Key strategies for the successful involvement of customers in the co-creation of new technology-based services. Internat. J. Service Indust. Management 19(4):474-491
    • (2008) Internat. J. Service Indust. Management , vol.19 , Issue.4 , pp. 474-491
    • Kristensson, P.1    Matthing, J.2    Johansson, N.3
  • 55
    • 0038044512 scopus 로고    scopus 로고
    • Iterative and incremental development: A brief history
    • Larman C, Basili VR (2003) Iterative and incremental development: A brief history. IEEE Comput. 36(6):47-56
    • (2003) IEEE Comput , vol.36 , Issue.6 , pp. 47-56
    • Larman, C.1    Basili, V.R.2
  • 56
    • 34249712992 scopus 로고    scopus 로고
    • A flat world, a level playing field, a small world after all, or none of the above?Areviewof Thomas L
    • Leamer EE (2007) A flat world, a level playing field, a small world after all, or none of the above?Areviewof Thomas L. Friedman's The World is Flat. J. Econom. Literature 41(1):83-126
    • (2007) Friedman's The World is Flat. J. Econom. Literature , vol.41 , Issue.1 , pp. 83-126
    • Leamer, E.E.1
  • 57
    • 21144462554 scopus 로고
    • Characteristic beneficial and image attributes in consumer judgments of similarity and preference
    • Lefkoff-Hagius R, Mason CH (1993) Characteristic beneficial and image attributes in consumer judgments of similarity and preference. J. Consumer Res. 20(1):100-110
    • (1993) J. Consumer Res , vol.20 , Issue.1 , pp. 100-110
    • Lefkoff-Hagius, R.1    Mason, C.H.2
  • 59
    • 0002128635 scopus 로고
    • The role of country of origin in product evaluations: Informational and standard-of-comparison effects
    • Li WK, Wyer RS (1994) The role of country of origin in product evaluations: Informational and standard-of-comparison effects. J. Consumer Psych. 3(2):187-212
    • (1994) J. Consumer Psych , vol.3 , Issue.2 , pp. 187-212
    • Li, W.K.1    Wyer, R.S.2
  • 62
    • 0000659359 scopus 로고    scopus 로고
    • Effects of task experience and group experience on group performance member ability and recognition of expertise
    • Littlepage G, Robison W, Reddington K (1997) Effects of task experience and group experience on group performance member ability and recognition of expertise. Organ. Behav. Human Decision Processes 69(2):133-147
    • (1997) Organ. Behav. Human Decision Processes , vol.69 , Issue.2 , pp. 133-147
    • Littlepage, G.1    Robison, W.2    Reddington, K.3
  • 63
    • 0028401441 scopus 로고
    • The interdisciplinary study of coordination
    • Malone TW, Crowston K (1994) The interdisciplinary study of coordination. ACM Comput. Surveys 26(1):87-119
    • (1994) ACM Comput. Surveys , vol.26 , Issue.1 , pp. 87-119
    • Malone, T.W.1    Crowston, K.2
  • 64
    • 0032158687 scopus 로고    scopus 로고
    • The dawn of the e-lance economy
    • Malone TW, Laubacher RJ (1998) The dawn of the e-lance economy. Harvard Bus. Rev. 76(5):146-152
    • (1998) Harvard Bus. Rev , vol.76 , Issue.5 , pp. 146-152
    • Malone, T.W.1    Laubacher, R.J.2
  • 69
    • 34948877637 scopus 로고    scopus 로고
    • Do auction parameters affect buyer surplus in e-auctions for procurement? Production Oper
    • Mithas S, Jones JL (2007) Do auction parameters affect buyer surplus in e-auctions for procurement? Production Oper. Management 16(4):455-470
    • (2007) Management , vol.16 , Issue.4 , pp. 455-470
    • Mithas, S.1    Jones, J.L.2
  • 70
    • 41549091748 scopus 로고    scopus 로고
    • Human capital and institutional effects in the compensation of information technology professionals in the United States
    • Mithas S, Krishnan M (2008) Human capital and institutional effects in the compensation of information technology professionals in the United States. Management Sci. 54(3):415-428
    • (2008) Management Sci , vol.54 , Issue.3 , pp. 415-428
    • Mithas, S.1    Krishnan, M.2
  • 71
    • 84923308449 scopus 로고    scopus 로고
    • Doing business with strangers: Reputation in online service marketplaces
    • Moreno A, Terwiesch C (2014) Doing business with strangers: Reputation in online service marketplaces. Inform. Systems Res. 25(4):856-886
    • (2014) Inform. Systems Res , vol.25 , Issue.4 , pp. 856-886
    • Moreno, A.1    Terwiesch, C.2
  • 72
    • 0035539482 scopus 로고    scopus 로고
    • How does culture influence conflict resolution: A dynamic constructivist analysis
    • Morris MW, Fu H (2001) How does culture influence conflict resolution: A dynamic constructivist analysis. Soc. Cognition 19(3): 324-349
    • (2001) Soc. Cognition , vol.19 , Issue.3 , pp. 324-349
    • Morris, M.W.1    Fu, H.2
  • 73
    • 59249103433 scopus 로고    scopus 로고
    • A comparative study of important risk factors involved in offshore and domestic outsourcing of software development projects: A two-panel Delphi study
    • Nakatsu RT, Iacovou CL (2009) A comparative study of important risk factors involved in offshore and domestic outsourcing of software development projects: A two-panel Delphi study. Inform. Management 46(1):57-68
    • (2009) Inform. Management , vol.46 , Issue.1 , pp. 57-68
    • Nakatsu, R.T.1    Iacovou, C.L.2
  • 74
    • 0034367738 scopus 로고    scopus 로고
    • A practitioner's guide to estimation of randomcoefficients logit models of demand
    • Nevo A (2000) A practitioner's guide to estimation of randomcoefficients logit models of demand. J. Econom. Management Strategy 9(4):513-548
    • (2000) J. Econom. Management Strategy , vol.9 , Issue.4 , pp. 513-548
    • Nevo, A.1
  • 75
    • 2442676514 scopus 로고    scopus 로고
    • Building effective online marketplaces with institution-based trust
    • Pavlou PA, Gefen D (2004) Building effective online marketplaces with institution-based trust. Inform. Systems Res. 15(1):27-53
    • (2004) Inform. Systems Res , vol.15 , Issue.1 , pp. 27-53
    • Pavlou, P.A.1    Gefen, D.2
  • 76
    • 33847764616 scopus 로고    scopus 로고
    • Understanding and mitigating uncertainty in online environments: A principal-agent perspective
    • Pavlou PA, Liang H, Xue Y (2007) Understanding and mitigating uncertainty in online environments: A principal-agent perspective. MIS Quart. 31(1):105-136
    • (2007) MIS Quart , vol.31 , Issue.1 , pp. 105-136
    • Pavlou, P.A.1    Liang, H.2    Xue, Y.3
  • 77
    • 69549101973 scopus 로고    scopus 로고
    • Offshore information systems projects success: The role of social embeddedness and cultural characteristics
    • Rai A, Maruping LM, Venkatesh V (2009) Offshore information systems projects success: The role of social embeddedness and cultural characteristics. MIS Quart. 33(3):617-641
    • (2009) MIS Quart , vol.33 , Issue.3 , pp. 617-641
    • Rai, A.1    Maruping, L.M.2    Venkatesh, V.3
  • 78
    • 0001266224 scopus 로고
    • The effect of price brand name and store name on buyers' perceptions of product quality: An integrative review
    • Rao A, Monroe K (1989) The effect of price brand name and store name on buyers' perceptions of product quality: An integrative review. J. Marketing Res. 26(3):351-357
    • (1989) J. Marketing Res , vol.26 , Issue.3 , pp. 351-357
    • Rao, A.1    Monroe, K.2
  • 79
    • 84952766769 scopus 로고    scopus 로고
    • Social capital reputation and contract design in buyer-supplier networks for information technology outsourcing
    • Ravindran K, Susarla A, Mani D, Gurbaxani V (2015) Social capital reputation and contract design in buyer-supplier networks for information technology outsourcing. Inform. Systems Res. 26(2):379-397
    • (2015) Inform. Systems Res , vol.26 , Issue.2 , pp. 379-397
    • Ravindran, K.1    Susarla, A.2    Mani, D.3    Gurbaxani, V.4
  • 80
    • 0001645211 scopus 로고
    • Homophily-heterophily: Relational concepts for communication research
    • Rogers EM, Bhowmik DK (1970) Homophily-heterophily: Relational concepts for communication research. Public Opinion Quart. 34(4):523-538
    • (1970) Public Opinion Quart , vol.34 , Issue.4 , pp. 523-538
    • Rogers, E.M.1    Bhowmik, D.K.2
  • 81
    • 0033246085 scopus 로고    scopus 로고
    • What you don't know about customer-perceived quality: The role of customer expectation distributions
    • Rust RT, Inman JJ, Jia J, Zahorik A (1999) What you don't know about customer-perceived quality: The role of customer expectation distributions. Marketing Sci. 18(1):77-92
    • (1999) Marketing Sci , vol.18 , Issue.1 , pp. 77-92
    • Rust, R.T.1    Inman, J.J.2    Jia, J.3    Zahorik, A.4
  • 83
    • 84870649871 scopus 로고    scopus 로고
    • Determinants of reverse auction results: An empirical examination of freelancer.com
    • Scholz M, Haas N (2011) Determinants of reverse auction results: An empirical examination of freelancer.com. Proc. Eur. Conf. Inform. Systems, Article 89
    • (2011) Proc. Eur. Conf. Inform. Systems
    • Scholz, M.1    Haas, N.2
  • 84
    • 0003587413 scopus 로고
    • Cannan E, ed. University Paperbacks(Methuen, London)
    • Smith A (1776) TheWealth of Nations. Cannan E, ed. University Paperbacks 14-15 (Methuen, London)
    • (1776) TheWealth of Nations , pp. 14-15
    • Smith, A.1
  • 85
    • 0242537724 scopus 로고    scopus 로고
    • Costly bidding in online markets for IT services
    • Snir E, Hitt L (2003) Costly bidding in online markets for IT services. Management Sci. 49(11):1504-1520
    • (2003) Management Sci , vol.49 , Issue.11 , pp. 1504-1520
    • Snir, E.1    Hitt, L.2
  • 86
    • 85008736512 scopus 로고
    • Job market signaling
    • Spence M (1973) Job market signaling. Quart. J. Econom. 87(3): 355-374
    • (1973) Quart. J. Econom , vol.87 , Issue.3 , pp. 355-374
    • Spence, M.1
  • 87
    • 0346307687 scopus 로고    scopus 로고
    • Instrumental variables regression with weak instruments
    • Staiger D, Stock JH (1997) Instrumental variables regression with weak instruments. Econometrica 65(3):557-586
    • (1997) Econometrica , vol.65 , Issue.3 , pp. 557-586
    • Staiger, D.1    Stock, J.H.2
  • 90
    • 84961843143 scopus 로고    scopus 로고
    • Cultural sensemaking in offshore information technology service suppliers: A cultural frame perspective
    • Su N (2015) Cultural sensemaking in offshore information technology service suppliers: A cultural frame perspective. MIS Quart. 39(4):959-983
    • (2015) MIS Quart , vol.39 , Issue.4 , pp. 959-983
    • Su, N.1
  • 91
    • 0002732557 scopus 로고
    • Predictability and personalization in the service encounter
    • Surprenant C, Solomon M (1987) Predictability and personalization in the service encounter. J. Marketing 51(2):86-96
    • (1987) J. Marketing , vol.51 , Issue.2 , pp. 86-96
    • Surprenant, C.1    Solomon, M.2
  • 92
    • 84864056401 scopus 로고    scopus 로고
    • Contractual flexibility rent seeking and renegotiation design: An empirical analysis of information technology outsourcing contracts
    • Susarla A (2012) Contractual flexibility rent seeking and renegotiation design: An empirical analysis of information technology outsourcing contracts. Management Sci. 58(7):1388-1407
    • (2012) Management Sci , vol.58 , Issue.7 , pp. 1388-1407
    • Susarla, A.1
  • 93
    • 79960742374 scopus 로고    scopus 로고
    • Contracting efficiency and new firm survival in markets enabled by information technology
    • Susarla A, Barua A (2011) Contracting efficiency and new firm survival in markets enabled by information technology. Inform. Systems Res. 22(2):306-324
    • (2011) Inform. Systems Res , vol.22 , Issue.2 , pp. 306-324
    • Susarla, A.1    Barua, A.2
  • 94
    • 77954300639 scopus 로고    scopus 로고
    • Contractual provisions to mitigate holdup: Evidence from information technology outsourcing
    • Susarla A, Subramanyam P, Karhade P (2010) Contractual provisions to mitigate holdup: Evidence from information technology outsourcing. Inform. Systems Res. 21(1):37-55
    • (2010) Inform. Systems Res , vol.21 , Issue.1 , pp. 37-55
    • Susarla, A.1    Subramanyam, P.2    Karhade, P.3
  • 95
    • 85035315494 scopus 로고    scopus 로고
    • Wall Street Journal (November 14)
    • Tan G (2013) Australia's freelancer soars on IPO debut. Wall Street Journal (November 14), http://blogs.wsj.com/moneybeat/ 2013/11/14/australias-freelancer-soars-on-ipo-debut/
    • (2013) Australia's freelancer soars on IPO debut
    • Tan, G.1
  • 97
    • 1642587247 scopus 로고    scopus 로고
    • Evolving to a new dominant logic for marketing
    • Vargo SL, Lusch RF (2004) Evolving to a new dominant logic for marketing. J. Marketing 68(1):1-17
    • (2004) J. Marketing , vol.68 , Issue.1 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2
  • 98
    • 0033918632 scopus 로고    scopus 로고
    • A note on robust variance estimation for clustercorrelated data
    • Williams RL (2000) A note on robust variance estimation for clustercorrelated data. Biometrics 56(2):645-646
    • (2000) Biometrics , vol.56 , Issue.2 , pp. 645-646
    • Williams, R.L.1
  • 100
    • 84888101272 scopus 로고    scopus 로고
    • The value of reputation in an online freelance market
    • Yoganarasimhan H (2013) The value of reputation in an online freelance market. Marketing Sci. 32(6):860-891
    • (2013) Marketing Sci , vol.32 , Issue.6 , pp. 860-891
    • Yoganarasimhan, H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.