A history of research in service operations: What's the big idea?

Journal of Operations Management

Volumn 25, Issue 2, 2007, Pages 375-386

  Chase, Richard B ^a   Apte, Uday M ^b  

^a UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

^b NAVAL POSTGRADUATE SCHOOL   (United States)

Author keywords

Big ideas; History; Research opportunities; Service operations

Indexed keywords

HISTORY; INDUSTRIAL ECONOMICS; INDUSTRIAL RESEARCH;

SERVICE OPERATIONS; SERVICE OPERATIONS RESEARCH;

OPERATIONS RESEARCH;

EID: 33847408518     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2006.11.002     Document Type: Article

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