Role stressors and coping strategies among nurse managers

Leadership in Health Services

Volumn 30, Issue 1, 2017, Pages 29-43

  Udod, Sonia ^a   Cummings, Greta G ^b   Care, W Dean ^c   Jenkins, Megan ^a  

^a UNIVERSITY OF SASKATCHEWAN   (Canada)

^b UNIVERSITY OF ALBERTA   (Canada)

^c BRANDON UNIVERSITY   (Canada)

Author keywords

Health care; Health services; Management effectiveness; Manager; Organizational structure; Quality of working life; Stress

Indexed keywords

CANADA; COPING BEHAVIOR; DATA ANALYSIS; DOCTOR PATIENT RELATION; EVIDENCE BASED NURSING; EXPECTATION; HEALTH CARE FACILITY; HUMAN; HUMAN EXPERIMENT; INTERVIEW; LEADERSHIP; NURSE MANAGER; ORGANIZATIONAL STRUCTURE; PERCEPTION; QUALITY OF WORKING LIFE; ROLE STRESS; THEMATIC ANALYSIS; ADULT; ETIOLOGY; FEMALE; INFORMATION PROCESSING; MALE; MENTAL STRESS; MIDDLE AGED; NURSE ADMINISTRATOR; NURSE ATTITUDE; ORGANIZATIONAL CULTURE; PREVENTION AND CONTROL; PSYCHOLOGY; QUALITATIVE RESEARCH; RISK FACTOR;

ADAPTATION, PSYCHOLOGICAL; ADULT; CANADA; FEMALE; FOCUS GROUPS; HUMANS; INTERVIEWS AS TOPIC; LEADERSHIP; MALE; MIDDLE AGED; NURSE ADMINISTRATORS; NURSE'S ROLE; ORGANIZATIONAL CULTURE; QUALITATIVE RESEARCH; RISK FACTORS; STRESS, PSYCHOLOGICAL;

EID: 85010868119     PISSN: 17511879     EISSN: None     Source Type: Journal    
DOI: 10.1108/LHS-04-2016-0015     Document Type: Article

References (46)

1. Aiken, L.H., Clarke, S.P., Sloane, D.M., Lake, E.T. and Cheney, T. (2008), “Effects of hospital care environment on patient mortality and nurse outcomes”, The Journal of Nursing Administration, Vol. 38 No. 5, pp. 223-229.
2. Andrews, D.R. and Dziegielewski, S.F. (2005), “The nurse manager: job satisfaction, the nursing shortage and retention”, Journal of Nursing Management, Vol. 13 No. 4, pp. 286-295.
3. Baker, G.R., Norton, P.G., Flintoft, V., Blais, R., Brown, A., Cox, J., Etchells, E., Ghali, W.A., Hébert, P., Majumdar, S.R., O’Beirne, M., Palacios-Derflingher, L., Reid, R.J., Sheps, S. and Tamblyn, R. (2004), “The Canadian adverse events study: the incidence of adverse events among hospital patients in Canada”, Canadian Medical Association Journal, Vol. 170 No. 11, pp. 1678-1686.
4. Boyle, S.M. (2004), “Nursing unit characteristics and patient outcomes”, Nursing Economics, Vol. 22 No. 3, p. 111.
5. Brady, P.G. and Cummings, G.G. (2010), “The influence of nursing leadership on nurse performance: a systematic literature review”, Journal of Nursing Management, Vol. 18, pp. 425-439.
6. Braun, V. and Clarke, V. (2006), “Using thematic analysis in psychology”, Qualitative Research in Psychology, Vol. 3 No. 2, pp. 77-101.
7. Brown, P., Fraser, K., Wong, C., Muise, M. and Cummings, G. (2013), “Factors influencing intentions to stay and retention of nurse managers: a systematic review”, Journal of Nursing Management, Vol. 21, pp. 459-472.
8. Canadian Institute for Health Information (2012), “Regulated nurses: Canadian trends, 2006 to 2010”, available at: https://secure.cihi.ca/free_products/RegulatedNursesCanadianTrends2006-2010_EN.pdf (accessed 17 July 2016).
9. Canadian Institute for Health Information (2013), “Regulated nurses: Canadian trends, 2007 to 2011”, available at: https://secure.cihi.ca/free_products/Regulated_Nurses_EN.pdf (accessed 17 July 2016).
10. Duffield, C., Moran, P., Beutel, J., Bunt, S., Thornton, M.N., Wills, J., Cahill, P. and Franks, H. (2001), “Profile of first-line nurse managers in new South Wales, Australia, in the 1990s”, Journal of Advanced Nursing, Vol. 36 No. 6, pp. 785-793.
11. Gilbert, C., Winne, S.D. and Sels, L. (2011), “Antecedents of front-line managers’ perceptions of HR role stressors”, Personnel Review, Vol. 40 No. 5, pp. 549-569.
12. Government of Saskatchewan (2011), “Introduction to lead: Saskatchewan’s health care system and lean”, available at: www.health.gov.sk.ca/lean-introduction (accessed 2014).
13. Hewko, S.J., Brown, P., Fraser, K., Wong, C. and Cummings, G. (2014), “Factors influencing nurse managers intent to stay or leave: a quantitative analysis”, Journal of Nursing Management, Vol. 23 No. 8, pp. 1058-1066.
14. Johansson, G., Sandahl, C. and Hasson, D. (2013), “Role stress among first-line nurse managers and registered nurses – a comparative study”, Journal of Nursing Management, Vol. 21 No. 3, pp. 449-458.
15. Judkins, S., Massey, C. and Huff, B. (2006), “Hardiness, stress, and use of ill-time among nurse managers: is there a connection?”, Nursing Economics, Vol. 24 No. 4, pp. 187-192.
16. Kan, M. and Parry, K.W. (2004), “Identifying paradox: a grounded theory of leadership in overcoming resistance to change”, The Leadership Quarterly, Vol. 15, pp. 467-491.
17. Kanste, O., Kyngäs, H. and Nikkil, J. (2007), “The relationship between multidimensional leadership and burnout among nursing staff”, Journal of Nursing Management, Vol. 15 No. 7, pp. 731-739.
18. Kath, L.M., Stichler, J.F. and Ehrhart, M.G. (2012), “Moderators of the negative outcomes of nurse manager stress”, Journal of Nursing Administration, Vol. 42 No. 4, pp. 215-221.
19. Kath, L.M., Stichler, J.F., Ehrhart, M.G. and Sievers, A. (2013), “Predictors of nurse manager stress: a dominance analysis of potential work environment stressors”, International Journal of Nursing Studies, Vol. 50 No. 11, pp. 1474-1480.
20. Krueger, R.A. and Casey, M.A. (2009), Focus Groups: A Practical Guide for Applied Research, 4th ed., Sage Publications, Los Angeles, CA.
21. Laschinger, H.K.S., Almost, J., Purdy, N. and Kim, J. (2004), “Predictors of nurse managers’ health in Canadian restructured healthcare settings”, Nursing Leadership, Vol. 17 No. 4, pp. 88-105.
22. Laschinger, H.K.S., Wong, C.A., Ritchie, J., D’Amour, D., Vincent, L., Wilk, P., Stassen, M.A., Matthews, S., Saxe-Braithwaite, M., Grinspun, D., Shamian, J., McCutcheon, A., Kerr, M., Macdonald-Rencz, S., Oke, B., Denney, D., White, J. and Almost, J. (2008), “A profile of the structure and impact of nursing management in Canadian hospitals”, Healthcare Quarterly, Vol. 11 No. 2, pp. 85-94.
23. Lazarus, R.S. and Folkman, S. (1984), Stress, Appraisal, and Coping, Springer Publishing, New York, NY.
24. Lee, H. and Cummings, G.G. (2008), “Factors influencing job satisfaction of front line nurse managers: a systematic review”, Journal of Nursing Management, Vol. 16 No. 7, pp. 768-783.
25. Lee, H., Spiers, J., Yurtseven, O., Cummings, G., Sharlow, J., Bhatti, A. and Germann, P. (2010), “Impact of leadership development on emotional health in health care managers”, Journal of Nursing Management, Vol. 18, pp. 1027-1039.
26. Liddy, C., Laferriere, D., Baskerville, B., Dahrouge, S., Knox, L. and Hogg, W. (2013), “An overview of practice facilitation programs in Canada: current perspectives and future directions”, Healthcare Policy, Vol. 8 No. 3, pp. 58-67.
27. Lincoln, Y.S. and Guba, E.G. (1985), Naturalistic Inquiry, Sage Publications, Beverly Hills, CA.
28. Lindholm, M. (2006), “Working conditions, psychosocial resources and work stress in nurses and physicians in chief managers’ positions”, Journal of Nursing Management, Vol. 14 No. 4, pp. 300-309.
29. McCutcheon, A.S., Doran, D., Evans, M., Hall, L.M. and Pringle, D. (2009), “Effects of leadership and span of control on nurses’ job satisfaction and patient satisfaction”, Nursing Leadership, Vol. 22 No. 3, pp. 48-67.
30. Mackoff, B.L. and Triolo, P.K. (2008), “Why do nurse managers stay? Building a model of engagement: part 1, dimensions of engagement”, Journal of Nursing Administration, Vol. 38 No. 3, pp. 118-124.
31. Mental Health Commission of Canada (2009), “Toward recovery & wellbeing: a framework for a mental health strategy for Canada”, available at: www.mentalhealthcommission.ca/sites/default/files/FNIM_Toward_Recovery_and_Well_Being_ENG_0_1.pdf (accessed 17 July 2016).
32. Meyer, R.M., O’Brien-Pallas, L., Doran, D., Streiner, D., Ferguson-Pare, M. and Duffield, C. (2011), “Front-line managers as boundary spanners: effects of span and time on nurse supervision satisfaction”, Journal of Nursing Management, Vol. 19 No. 5, pp. 611-622.
33. Murphy, G.T., Birch, S., Alder, R., MacKenzie, A., Lethbridge, L., Little, L. and Cook, A. (2009), Tested Solutions for Eliminating Canada’s Registered Nurses Shortage, Canadian Nurses Association, Ottawa, ON, available at: www.cna-aiic.ca/∼/media/cna/page-content/pdf-en/rn_highlights_e.pdf (accessed 15 July 2016).
34. Patton, M.Q. (2015), Qualitative Research & Evaluation Methods, 4th ed., Sage Publications, Thousand Oaks, CA.
35. Rankin, J.M., Smith, D.L. and Campbell, M.L. (2006), Managing to Nurse: Inside Canada’s Health Care Reform, University of Toronto Press, Toronto, ON.
36. Rudge, T. (2011), “The ‘well run’ system and its antimonies”, Nursing Philosophy, Vol. 12 No. 3, pp. 167-176.
37. Shirey, M.R. (2006), “Stress and coping in nurse managers: two decades of research”, Nursing Economics, Vol. 24 No. 4, pp. 193-211.
38. Shirey, M.R., Ebright, P.R. and McDaniel, A.M. (2008), “Sleepless in America: nurse managers cope with stress and complexity”, Journal of Nursing Administration, Vol. 38 No. 3, pp. 125-131.
39. Shirey, M.R., McDaniel, A.M., Ebright, P.R., Fisher, M.L. and Doebbeling, B.N. (2010), “Understanding nurse manager stress and work complexity: factors that make a difference”, Journal of Nursing Administration, Vol. 40 No. 2, pp. 82-91.
40. Statistics Canada (2007), “Study: work stress among health care providers”, The Daily, available at: www.statcan.gc.ca/daily-quotidien/071113/dq071113a-eng.htm (accessed 13 November 2015).
41. The Advisory Board Company (2015), “Re-envisioning the nurse unit manager role”, available at: www.advisory.com/international/research/global-centre-for-nursing-executives/studies/2015/reenvisioning-the-nurse-unit-manager-role (accessed 15 July 2016).
42. Udod, S. (2014), “Seeking connectivity in nurses’ work environments: advancing nurse empowerment theory”, Canadian Journal of Nursing Research, Vol. 46 No. 3, pp. 110-127.
43. Udod, S. and Care, D.W. (2011), “Nurse managers’ work stressors and coping experiences: unraveling the evidence”, Nursing Leadership, Vol. 24 No. 3, pp. 57-72.
44. Udod, S. and Racine, L. (2014), “A critical perspective on relations between staff nurses and their nurse manager: advancing nurse empowerment theory”, Canadian Journal of Nursing Research, Vol. 46 No. 4, pp. 83-100.
45. Weydt, A.P. (2009), “Defining, analyzing, and quantifying work complexity”, Creative Nursing, Vol. 15 No. 1, pp. 7-13.
46. Wong, C.A., Laschinger, H.K.S., Macdonald-Rencz, S., Burkoski, V., Cummings, G., D’Amour, D., Grinspun, D., Gurnham, M.E., Huckstep, S., Leiter, M., Perkin, K., MacPhee, M., Matthews, S., O’Brien-Pallas, L., Ritchie, J., Ruffolo, M., Vincent, L., Wilk, P., Almost, J., Purdy, N., Daniels, F. and Grau, A. (2013), “Part 2: nurses’ career aspirations to management roles: qualitative findings from a national study of canadian nurses”, Journal of Nursing Management, Vol. 21 No. 2, pp. 231-241.