메뉴 건너뛰기




Volumn 3, Issue 3, 2000, Pages 145-157

An emotional business: A guide to understanding the motivations of small business decision takers

Author keywords

Decision making; Government; Organizational processes; Qualitative techniques; Small firms; United Kingdom

Indexed keywords


EID: 84986079171     PISSN: 13522752     EISSN: None     Source Type: Journal    
DOI: 10.1108/13522750010333898     Document Type: Article
Times cited : (138)

References (64)
  • 1
    • 0002481123 scopus 로고
    • Relationship between marketing planning and annual budgeting
    • Abratt, R., Beffon, M. and For, J. (1994), “Relationship between marketing planning and annual budgeting”, Marketing Intelligence & Planning, Vol. 1 No. 1 pp. 22-8.
    • (1994) Marketing Intelligence & Planning , vol.1 , Issue.1 , pp. 22-28
    • Abratt, R.1    Beffon, M.2    For, J.3
  • 2
    • 0000506139 scopus 로고    scopus 로고
    • In search of the marketing imagination: factors affecting the creativity of marketing programmes for mature products
    • Andrews, J. and Smith, D.C. (1996), “In search of the marketing imagination: factors affecting the creativity of marketing programmes for mature products”, Journal of Marketing Research, Vol. 33 No. 2, pp. 174-88
    • (1996) Journal of Marketing Research , vol.33 , Issue.2 , pp. 174-188
    • Andrews, J.1    Smith, D.C.2
  • 3
    • 84986174373 scopus 로고    scopus 로고
    • Drilling or mining? Handling and analysis of data between now and the year 2000
    • Antoniou, T. (1997), “Drilling or mining? Handling and analysis of data between now and the year 2000”, Marketing and Research Today, Vol. 25 No. 2, pp. 115-20.
    • (1997) Marketing and Research Today , vol.25 , Issue.2 , pp. 115-120
    • Antoniou, T.1
  • 4
    • 84986117069 scopus 로고    scopus 로고
    • Working with small-business managers in conditions of uncertainty and ambiguity: a complex perspective
    • Working Paper Series, University of Hertfordshire Business School, Hatfield.
    • Aram, E. and Noble, D. (1998), “Working with small-business managers in conditions of uncertainty and ambiguity: a complex perspective”, Working Paper Series, University of Hertfordshire Business School, Hatfield.
    • (1998)
    • Aram, E.1    Noble, D.2
  • 7
  • 9
    • 84986105968 scopus 로고    scopus 로고
    • The BASIC marketing planning process: a practical framework for the smaller business
    • Brooksbank, R. (1996), “The BASIC marketing planning process: a practical framework for the smaller business”, Marketing Intelligence & Planning, Vol. 14, No. 4, pp. 16-24.
    • (1996) Marketing Intelligence & Planning , vol.14 , Issue.4 , pp. 16-24
    • Brooksbank, R.1
  • 10
    • 84986070156 scopus 로고    scopus 로고
    • Art or science? Fifty years of marketing debate
    • Brown, S. (1996), “Art or science? Fifty years of marketing debate”, Journal of Marketing Management, Vol. 12 No. 4, pp. 243-70.
    • (1996) Journal of Marketing Management , vol.12 , Issue.4 , pp. 243-270
    • Brown, S.1
  • 11
    • 84986119985 scopus 로고    scopus 로고
    • Qualitative research issues at the marketing/entrepreneurship interface
    • Carson, D., and Coviello, N. (1996), “Qualitative research issues at the marketing/entrepreneurship interface”, Marketing Intelligence & Planning, Vol. 14 No. 6, pp. 51-9.
    • (1996) Marketing Intelligence & Planning , vol.14 , Issue.6 , pp. 51-59
    • Carson, D.1    Coviello, N.2
  • 13
    • 0030305822 scopus 로고    scopus 로고
    • The proactive personality scale as a predictor of entrepreneurial intention
    • Crant, J.M. (1996), “The proactive personality scale as a predictor of entrepreneurial intention”, Journal of Small Business Management, Vol. 34 No. 3, pp. 42-50.
    • (1996) Journal of Small Business Management , vol.34 , Issue.3 , pp. 42-50
    • Crant, J.M.1
  • 14
    • 84986092702 scopus 로고    scopus 로고
    • The state of Government intervention on the SME sector 1979-1997. A market perspective
    • MA dissertation, University of Hertfordshire, Hatfield.
    • Culkin, N. (1998), “The state of Government intervention on the SME sector 1979-1997. A market perspective”, MA dissertation, University of Hertfordshire, Hatfield.
    • (1998)
    • Culkin, N.1
  • 15
    • 84986169873 scopus 로고    scopus 로고
    • The search for innovation through divine intervention: a case study for defence diversification
    • Working Paper Series, University of Hertfordshire Business School, Hatfield.
    • Culkin, N. and Cox, N. (1997), “The search for innovation through divine intervention: a case study for defence diversification”,Working Paper Series, University of Hertfordshire Business School, Hatfield.
    • (1997)
    • Culkin, N.1    Cox, N.2
  • 16
    • 84986160826 scopus 로고    scopus 로고
    • Meeting the needs of the marketer in the twenty-first century
    • Culkin, N., Fletcher, J. and Smith, D.V.L. (1999), “Meeting the needs of the marketer in the twenty-first century”, Marketing Intelligence & Planning, Vol. 17 No. 1, pp. 6-12.
    • (1999) Marketing Intelligence & Planning , vol.17 , Issue.1 , pp. 6-12
    • Culkin, N.1    Fletcher, J.2    Smith, D.V.L.3
  • 17
    • 3843087268 scopus 로고    scopus 로고
    • Small but perfectly formed (database marketing for small firms)
    • 12 June
    • Darby, I. (1997), “Small but perfectly formed (database marketing for small firms)”, Marketing, 12 June, p. 29.
    • (1997) Marketing , pp. 29
    • Darby, I.1
  • 18
    • 84986038031 scopus 로고
    • SME policy in the European Community
    • paper presented at Gateways to Growth – Opportunities for smaller firms in the EC.
    • De Koning, A.C.P., Snijder, J.A.H. and Vianen, J.G. (1992), “SME policy in the European Community”, paper presented at Gateways to Growth – Opportunities for smaller firms in the EC.
    • (1992)
    • De Koning, A.C.P.1    Snijder, J.A.H.2    Vianen, J.G.3
  • 19
    • 0346568072 scopus 로고    scopus 로고
    • Convergence or divergence in European market research practices?
    • Denis, J.E., Lee, J.Y. and Czellar, S. (1997), “Convergence or divergence in European market research practices?”, Marketing and Research Today, Vol. 25 No. 3, pp. 180-91.
    • (1997) Marketing and Research Today , vol.25 , Issue.3 , pp. 180-191
    • Denis, J.E.1    Lee, J.Y.2    Czellar, S.3
  • 20
    • 0002481125 scopus 로고
    • The role of marketing past, present and future
    • Spring
    • Denison, J.H. and McDonald, M.H.B. (1995), “The role of marketing past, present and future”, Journal of Marketing Practice, Vol. 1 No. 1, Spring, pp. 54-76.
    • (1995) Journal of Marketing Practice , vol.1 , Issue.1 , pp. 54-76
    • Denison, J.H.1    McDonald, M.H.B.2
  • 21
    • 84986180798 scopus 로고    scopus 로고
    • Focus versus nominal group interviews: a comparative analysis
    • De Ruyter, K. (1996), “Focus versus nominal group interviews: a comparative analysis”, Marketing Intelligence & Planning, Vol. 14 No. 6, pp. 44-51.
    • (1996) Marketing Intelligence & Planning , vol.14 , Issue.6 , pp. 44-51
    • De Ruyter, K.1
  • 22
    • 0007265668 scopus 로고    scopus 로고
    • DTI Small Firms Publications, London.
    • Department of Trade and Industry (1996), Small Firms In Britain, DTI Small Firms Publications, London.
    • (1996) Small Firms In Britain
  • 23
    • 84986105235 scopus 로고    scopus 로고
    • Department of Trade and Industry Small Firms Statistics Unit, Sheffield.
    • Department of Trade and Industry (1997), Small and Medium Enterprise (SME) Statistics for the United Kingdom, Department of Trade and Industry Small Firms Statistics Unit, Sheffield.
    • (1997) Small and Medium Enterprise (SME) Statistics for the United Kingdom
  • 26
    • 84986134541 scopus 로고    scopus 로고
    • Small business consumers: the emotional economic unit
    • paper presented to MRS Conference, Brighton, March.
    • Dexter, A. and Behan, G. (1999), “Small business consumers: the emotional economic unit’, paper presented to MRS Conference, Brighton, March.
    • (1999)
    • Dexter, A.1    Behan, G.2
  • 27
    • 84986134533 scopus 로고
    • Interviewing and classifying business respondents: a guide to good practice
    • Dexter, A. and Smith, D.V.L. (1991), “Interviewing and classifying business respondents: a guide to good practice”, MRS Conference and Seminars Papers, pp.121-36.
    • (1991) MRS Conference and Seminars Papers , pp. 121-136
    • Dexter, A.1    Smith, D.V.L.2
  • 28
    • 0041136652 scopus 로고    scopus 로고
    • How marketing planning builds internal networks
    • Dibb, S. (1997), “How marketing planning builds internal networks”, Long Range Planning, Vol. 30 No. 1, pp. 53-64.
    • (1997) Long Range Planning , vol.30 , Issue.1 , pp. 53-64
    • Dibb, S.1
  • 29
    • 84986155937 scopus 로고    scopus 로고
    • Some issues in developing expert marketing systems
    • Duan, Y. and Burrell, P. (1997), “Some issues in developing expert marketing systems”, Journal of Advertising Research, Vol. 36 No. 5, pp. 2-8.
    • (1997) Journal of Advertising Research , vol.36 , Issue.5 , pp. 2-8
    • Duan, Y.1    Burrell, P.2
  • 30
    • 84986074648 scopus 로고    scopus 로고
    • The evolution of marketplace information into the twenty-first century
    • Garrick, G. (1996), “The evolution of marketplace information into the twenty-first century”, Journal of Advertising Research, Vol. 36 No. 5, pp. 2-8.
    • (1996) Journal of Advertising Research , vol.36 , Issue.5 , pp. 2-8
    • Garrick, G.1
  • 31
    • 84986116804 scopus 로고    scopus 로고
    • Integrative qualitative methods in a services context
    • Gilmore, A. and Carson, D. (1996), “Integrative qualitative methods in a services context”, Marketing Intelligence & Planning, Vol. 14 No. 6, pp. 21-7.
    • (1996) Marketing Intelligence & Planning , vol.14 , Issue.6 , pp. 21-27
    • Gilmore, A.1    Carson, D.2
  • 32
    • 84912650999 scopus 로고
    • Smaller firms and the London industrial strategy
    • GLC, London.
    • GLC Economic Policy Group (1983), “Smaller firms and the London industrial strategy”, GLC, London.
    • (1983)
  • 35
    • 84973852885 scopus 로고
    • Internationalisation via co-operation – strategies of SME
    • Kaufmann, F. (1995), “Internationalisation via co-operation – strategies of SME”, International Business Journal, Vol. 13 No.2, pp. 27-33.
    • (1995) International Business Journal , vol.13 , Issue.2 , pp. 27-33
    • Kaufmann, F.1
  • 36
    • 0003041425 scopus 로고
    • Regional influences and policy in new technology-based firm creation and growth
    • in Oakey, R. (Ed.) Paul Chapman, London.
    • Keeble, D. (1994), “Regional influences and policy in new technology-based firm creation and growth”, in Oakey, R. (Ed.), New Technology-Based Firms in the 1990s: Volume 1, Paul Chapman, London.
    • (1994) New Technology-Based Firms in the 1990s , vol.1
    • Keeble, D.1
  • 37
    • 85001578669 scopus 로고    scopus 로고
    • Marketing information systems in small companies
    • Li, E.Y. (1997), “Marketing information systems in small companies”, Information Resources Management Journal, Vol. 10 No 1, pp. 27-36.
    • (1997) Information Resources Management Journal , vol.10 , Issue.1 , pp. 27-36
    • Li, E.Y.1
  • 39
    • 84986074640 scopus 로고
    • Government and small business in Britain
    • paper presented to ESRC Small Business Initiative, Warwick, April.
    • May, T. and McHugh, J. (1991), “Government and small business in Britain”, paper presented to ESRC Small Business Initiative, Warwick, April.
    • (1991)
    • May, T.1    McHugh, J.2
  • 40
    • 18844427303 scopus 로고    scopus 로고
    • Strategic marketing planning: theory, practice and research agendas
    • McDonald, M.H.B. (1996), “Strategic marketing planning: theory, practice and research agendas”, Journal of Marketing Management, Vol. 12, pp. 5-27.
    • (1996) Journal of Marketing Management , vol.12 , pp. 5-27
    • McDonald, M.H.B.1
  • 42
    • 35348822187 scopus 로고    scopus 로고
    • High versus low formality marketing planning in global industries: determinants and consequences
    • Myung-Su, C. and HIll, J.S. (1997), “High versus low formality marketing planning in global industries: determinants and consequences”, Journal of Strategic Marketing, Vol 5, pp. 3-22.
    • (1997) Journal of Strategic Marketing , vol.5 , pp. 3-22
    • Myung-Su, C.1    HIll, J.S.2
  • 43
    • 84986155926 scopus 로고    scopus 로고
    • The Danish Technology Institute experience
    • paper presented at Business Link, Hertfordshire Seminar, June.
    • Nielsen, N. (1997), “The Danish Technology Institute experience”, paper presented at Business Link, Hertfordshire Seminar, June.
    • (1997)
    • Nielsen, N.1
  • 44
    • 0002513966 scopus 로고
    • Employment generation and small business growth in different geographical environments
    • in Chittendon, F.C., Robertson, M. and Marshall, I. (Eds) Paul Chapman, London.
    • North, D. and Smallbone, D. (1995), “Employment generation and small business growth in different geographical environments”, in Chittendon, F.C., Robertson, M. and Marshall, I. (Eds), Small Firms: Partnerships for Growth, Paul Chapman, London.
    • (1995) Small Firms: Partnerships for Growth
    • North, D.1    Smallbone, D.2
  • 46
    • 0000196764 scopus 로고    scopus 로고
    • Explaining less accountability: the growth of local quangos
    • Payne,T. and Skelcher, C. (1997), “Explaining less accountability: the growth of local quangos”, Public Administration, Vol. 75 No.2, pp. 207-24.
    • (1997) Public Administration , vol.75 , Issue.2 , pp. 207-224
    • Payne, T.1    Skelcher, C.2
  • 47
    • 84986107554 scopus 로고
    • Flexibility and small firms prospects for the 1990s
    • Working Paper Series 1991/92, Hatfield Polytechnic Business School, Hatfield.
    • Rainnie, A. (1991), “Flexibility and small firms prospects for the 1990s”, Working Paper Series 1991/92, Hatfield Polytechnic Business School, Hatfield.
    • (1991)
    • Rainnie, A.1
  • 49
    • 84986060360 scopus 로고    scopus 로고
    • Afterword: an agenda for research into strategic marketing planning
    • Saunders, J., Saker, J. and Smith, G. (1996), “Afterword: an agenda for research into strategic marketing planning”, Journal of Marketing Management, Vol. 12, pp. 215-30.
    • (1996) Journal of Marketing Management , vol.12 , pp. 215-230
    • Saunders, J.1    Saker, J.2    Smith, G.3
  • 50
    • 84986092821 scopus 로고    scopus 로고
    • House of Commons – Treasury – Second Special Report, 23 February.
    • Select Committee Report (1999), House of Commons – Treasury – Second Special Report, 23 February.
    • (1999)
  • 51
    • 0002760518 scopus 로고    scopus 로고
    • How high is your return on management?
    • Simons, R. and Davila, A. (1998), “How high is your return on management?”, Harvard Business Review, Vol. 76 No. 1, pp. 71-80.
    • (1998) Harvard Business Review , vol.76 , Issue.1 , pp. 71-80
    • Simons, R.1    Davila, A.2
  • 52
    • 84989085769 scopus 로고
    • The science of complexity: an alternative perspective for strategic change processes
    • Stacey, R. (1995), “The science of complexity: an alternative perspective for strategic change processes”, Strategic Management Journal, Vol. 16, pp. 477-95.
    • (1995) Strategic Management Journal , vol.16 , pp. 477-495
    • Stacey, R.1
  • 55
    • 0040926911 scopus 로고
    • Small firms policy and its regional implications
    • Stanworth, J. and Stanworth, C. (1990), “Small firms policy and its regional implications”, International Journal of Manpower, Vol. 11 No. 6, pp. 8-17.
    • (1990) International Journal of Manpower , vol.11 , Issue.6 , pp. 8-17
    • Stanworth, J.1    Stanworth, C.2
  • 56
    • 0009337211 scopus 로고    scopus 로고
    • A qualitative methodology for process studies of entrepreneurship: creating local knowledge through stories
    • Steyaert, C. (1997), “A qualitative methodology for process studies of entrepreneurship: creating local knowledge through stories”, International Studies of Management & Organisation, Vol. 27 No.3, pp. 13-34.
    • (1997) International Studies of Management & Organisation , vol.27 , Issue.3 , pp. 13-34
    • Steyaert, C.1
  • 60
    • 84986037631 scopus 로고    scopus 로고
    • A methodology for researching the process of information management in small firms
    • Swartz, E. and Boaden, R. (1997), “A methodology for researching the process of information management in small firms”, International Journal of Entrepreneurial Behaviour & Research, Vol. 2. No. 1, pp. 53-66.
    • (1997) International Journal of Entrepreneurial Behaviour & Research , vol.2 , Issue.1 , pp. 53-66
    • Swartz, E.1    Boaden, R.2
  • 63
    • 0347792484 scopus 로고    scopus 로고
    • Contingency model of marketing information
    • Wright, M. and Ashill, N.A. (1998), “Contingency model of marketing information”, European Journal of Marketing, Vol. 32. No1/2, pp. 125-45.
    • (1998) European Journal of Marketing , vol.32 , Issue.1-2 , pp. 125-145
    • Wright, M.1    Ashill, N.A.2
  • 64
    • 0031519716 scopus 로고    scopus 로고
    • Rethinking market research: putting people back in
    • Zaltman, G. (1997), “Rethinking market research: putting people back in”, Journal of Marketing Research, Vol. 34 No. 4. pp. 424-38.
    • (1997) Journal of Marketing Research , vol.34 , Issue.4 , pp. 424-438
    • Zaltman, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.