A new conceptualization of service innovation grounded in S-D logic and service systems

International Journal of Quality and Service Sciences

Volumn 5, Issue 1, 2013, Pages 19-31

  Edvardsson, bo ^a   Tronvoll, Bård ^a,b  

^a INLAND NORWAY UNIVERSITY OF APPLIED SCIENCES   (Norway)

^b KARLSTAD UNIVERSITY   (Sweden)

Author keywords

Customers; Resources; Schemas; Service innovation; Service system; Service dominant logic; Value co creation

Indexed keywords

EID: 84986047343     PISSN: 1756669X     EISSN: 17566703     Source Type: Journal    
DOI: 10.1108/17566691311316220     Document Type: Article

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