Co-creation: moving towards a framework for creating innovation in the Triple Helix

Prometheus: Critical Studies in Innovation

Volumn 32, Issue 4, 2014, Pages 337-350

  Hughes, T ^a  

^a UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CONCEPTUAL FRAMEWORK; INNOVATION; KNOWLEDGE; NUMERICAL MODEL; RESEARCH; THEORETICAL STUDY;

EID: 84977786529     PISSN: 08109028     EISSN: 14701030     Source Type: Journal    
DOI: 10.1080/08109028.2014.971613     Document Type: Article

References (97)

1. A.Afuah, (2002) ‘Mapping technological capabilities into product markets and competitive advantage: the case of cholesterol drugs’, Strategic Management Journal, 23, 2, pp.171–79.
2. T.Amabile,, C.Patterson,, J.Mueller,, T.Wojcik,, P.Odomirok,, M.Marsh, and S.Kramor, (2001) ‘Academic practitioner collaboration in management research: a case of cross-profession collaboration’, Academy of Management Journal, 44, 2, pp.418–31.
3. E.Antonacopoulou,, E.Dehlin, and M.Zundel, (2011) ‘The challenge of delivering impact: making waves through the ODC debate’, Journal of Applied Behavioral Science, 47, 1, pp.33–52.
4. E.Arnould,, L.Price, and A.Malshe, (2006) ‘Toward a cultural resource-based theory of the customer’ in R.Lusch, and S.Vargo, (eds) The Service-Dominant Logic of Marketing: Dialog, Debate and Directions, ME Sharpe, Armonk NY, pp.320–33.
5. D.Ballantyne, and R.Varey, (2006) ‘Creating value-in-use through marketing interaction: the exchange logic of relating communicating and knowing’, Marketing Theory, 6, p.335–48.
6. D.Ballantyne, and R.Varey, (2008) ‘The service-dominant logic and the future of marketing’, Journal of the Academy of Marketing Science, 36, pp.11–14.
7. D.Ballantyne,, J.Williams, and R.Aitken, (2011) ‘Introduction to service-dominant logic: from propositions to practice’, Industrial Marketing Management, 40, 2, pp.179–80.
8. J.Barney, (1991) ‘Firm resources and sustained competitive advantage’, Journal of Management, 17, pp.99–120.
9. M.Benner, and U.Sandstrom, (2000) ‘Institutionalizing the triple helix: research funding and norms in the academic system’, Research Policy, 29, pp.291–301.
10. V.Bilgram,, M.Bartl, and S.Biel, (2011) ‘Getting closer to the consumer – how Nivea co-creates new products’, Marketing Review St Gallen, 1, pp.34–40.
11. M.Bitner,, W.Faranda,, A.Hubbert, and V.Zeithaml, (1997) ‘Customer contributions and roles in service delivery’, International Journal of Service Industry Management, 8, 3, pp.193–205.
12. P.Bourne, and L.Chalupa, (2008) ‘A new approach to scientific dissemination’, Materials Today, 11, 6, p.48.
13. S.Braun, and K.Hadwiger, (2011) ‘Knowledge transfer from research to industry (SMEs) – an example from the food sector’, Trends in Food Science & Technology, 22, 1, pp.S90–S96.
14. E.Carayannis,, T.Barth, and D.Campbell, (2012) ‘The Quintuple Helix innovation model: global warming as a challenge and driver for innovation’, Journal of Innovation and Entrepreneurship, 1, 1, pp.1–12.
15. E.Carayannis, and D.Campbell, (2012) Mode 3 Knowledge Production in Quadruple Helix Innovation Systems: 21st-Century Democracy, Innovation, and Entrepreneurship for Development, Springer Briefs in Business, 7, Springer, NY.
16. L.Castonguay, (2011) ‘Psychotherapy, psychopathology, research and practice: pathways of connection and integration’, Psychotherapy Research, 21, 1, pp.125–40.
17. H.Chesborough, (2003) ‘The era of open innovation’, MIT Sloan Management Review, 44, 3, pp.35–41.
18. H.Chesborough, (2006) Open Innovation: The New Imperative for Creating and Profiting from Technology, Harvard Business Press, Boston MA.
19. H.Chiu,, Y.Hsieh,, Y.Li, and M.Lee, (2005) ‘Relationship marketing and consumer switching behavior’, Journal of Business Research, 58, 12, pp.1681–89.
20. M.Corcoran, (2006) ‘Dissemination or knowledge translation?’, American Journal of Occupational Therapy, 60, 5, pp.487–88.
21. J.Cummings, and B.Teng, (2003) ‘Transferring R&D knowledge: the key factors affecting knowledge transfer success’, Journal of Engineering and Technology Management, 20, 1, pp.39–68.
22. K.de Ruyter,, M.Wetzels,, J.Lemmink, and J.Mattsson, (1997) ‘The dynamics of the service delivery process: a value-based approach’, International Journal of Research in Marketing, 14, 3, pp.231–43.
23. A.Dietrich,, T.Oxman, and J.Williams, (2003) ‘Dissemination to community-based practices’, Journal of Psychosomatic Research, 55, 2, pp.111–22.
24. T.Earles-Vollrath, (2012) ‘Research to practice: closing the gap’, Intervention in School and Clinic, 47, 3, pp.135–38.
25. P.Echeverri, and P.Skalen, (2011) ‘Co-creation and co-destruction: a practice–theory based study of interactive value formation’, Marketing Theory, 11, 3, pp.351–73.
26. T.Ellson, (2009) ‘Assessing contribution of research in business to practice’, Journal of Business Research, 62, pp.1160–64.
27. H.Etzkowitz, (2003) ‘Innovation in innovation: the Triple Helix of university–industry–government relations’, Social Science Information, 42, 3, pp.293–337.
28. H.Etzkowitz, (2008) The Triple Helix: University–Industry–Government Innovation in Action, Routledge, Abingdon.
29. H.Etzkowitz, (2011) ‘Normative change in science and the birth of the Triple Helix’, Social Science Information, 50, 3–4, pp.549–68.
30. D.Fisher, and S.Smith, (2011) ‘Co-creation is chaotic: what it means for marketing when no one has control’, Marketing Theory, 11, 3, pp.325–50.
31. D.Ford, (2011) ‘IMP and service-dominant logic: divergence, convergence and development’, Industrial Marketing Management, 40, 2, pp.231–39.
32. P.Frow, and A.Payne, (2011) ‘A stakeholder perspective of the value proposition concept’, European Journal of Marketing, 45, 1–2, pp.223–40.
33. M.Gibbons,, C.Limoges,, H.Nowotny,, S.Schwartzman,, P.Scott, and M.Trow, (1994) The New Production of Knowledge. The Dynamics of Science and Research in Contemporary Societies, Sage, London.
34. C.Greer, and D.Lei, (2012) ‘Collaborative innovation with customers: a review of the literature and suggestions for future research’, International Journal of Management Reviews, 14, 1, pp.63–84.
35. J.Grimshaw,, M.Eccles,, J.Lavis,, S.Hill, and J.Squires, (2012) ‘Knowledge translation of research findings’, Implementation Science, 7, May, pp.1–17.
36. C.Gronroos, (2011) ‘A service perspective on business relationships’, Industrial Marketing Management, 40, 2, pp.240–42.
37. C.Gronroos, and P.Voima, (2013) ‘Critical service logic: making sense of value creation and co-creation’, Academy of Marketing Science, 41, 2, pp.133–50.
38. E.Gummesson, (2011) ‘2B or not 2B: that is the question’, Industrial Marketing Management, 40, 2, pp.190–92.
39. A.Harkins, and G.Kubik, (2006) ‘Leapfrogging toward the “singularity”: innovative knowledge production on market-driven campuses’, On the Horizon, 14, 3, pp.99–107.
40. T.Hilton,, T.Hughes, and D.Chalcraft, (2012) ‘Service co-creation and value realisation’, Journal of Marketing Management, 28, 13–14, pp.1504–19.
41. M.Holbrook, (1986) ‘Emotion in the consumption experience: toward a new model of the human consumer’ in R.Peterson, (ed.) The Role of Affect in Consumer Behavior: Emerging Theories and Applications, Lexington Books, Lexington MA, pp.17–52.
42. M.Holbrook, (1996) ‘Customer value – a framework for analysis and research’, Advances in Consumer Research, 23, 1, pp.138–42.
43. M.Holbrook, (2005) ‘Customer value and autoethnography: subjective personal introspection and the meanings of a photograph collection’, Journal of Business Research, 58, pp.45–61.
44. C.Holsapple, (2009) ‘A new map for knowledge dissemination channels’, Communications of the ACM – Being Human in the Digital Age, 52, 3, pp.117–25.
45. T.Hughes,, D.Bence,, L.Grisoni,, N.O’Regan, and D.Wornham, (2011) ‘Scholarship that matters: academic/practitioner engagement in business and management’, Academy of Management Learning and Education, 10, 1, pp.40–57.
46. C.Hussle,, F.Picard, and M.Tang, (2010) ‘Taking the ivory from the tower to coat the economic world: regional strategies to make science useful’, Technovation, 30, 9–10, pp.508–18.
47. D.Kanouse,, J.Kallich, and J.Kahan, (1995) ‘Dissemination of effectiveness and outcomes research’, Health Policy, 34, 3, pp.167–92.
48. I.Katakis,, G.Tsoumakas,, E.Banos,, N.Bassiliades, and I.Vlahavas, (2009) ‘An adaptive personalized news dissemination system’, Journal of Intelligent Information Systems, 32, 2, pp.191–212.
49. J.Kerner, and K.Hall, (2009) ‘Research dissemination and diffusion: translation within science and society’, Research on Social Work Practice, 19, 5, pp.519–30.
50. A.Khalifa, (2004) ‘Customer value: a review of recent literature and an integrative configuration’, Management Decision, 42, 5–6, pp.645–66.
51. C.King, and D.Grace, (2008) ‘Internal branding: exploring the employees’ perspective’, Brand Management, 15, 5, pp.358–72.
52. J.Kingston, (2012) ‘Choosing a knowledge dissemination approach’, Knowledge and Process Management, 19, 3, pp.160–70.
53. D.Lafrenière, and S.Cox, (2012) ‘Means of knowledge dissemination: are the Café Scientifique and the artistic performance equally effective?’, Sociology Mind, 2, 2, pp.191–99.
54. S.Landfried, (1989) ‘Strategies for effective information dissemination in a “high-tech” age’, Environmental Conservation, 16, 2, pp.123–28.
55. J.Lang, (2001) ‘Managerial concerns in knowledge management’, Journal of Knowledge Management, 5, 1, pp.43–57.
56. R.Layton, (2008) ‘The search for a dominant logic: a macromarketing perspective’, Journal of Macromarketing, 28, 3, pp.215–27.
57. H.Lundberg, (2013) ‘Triple Helix in practice: the key role of boundary spanners’, European Journal of Innovation Management, 16, 2, pp.211–26.
58. R.Lusch,, S.Vargo, and G.Wessels, (2008) ‘Toward a conceptual foundation for service science: contributions from service-dominant logic’, IBM Systems Journal, 47, 1, pp.5–14.
59. A.Marcovich, and T.Shinn, (2011) ‘From the Triple Helix to a Quadruple Helix? The case of dip-pen nanolithography’, Minerva, 49, 2, pp.175–90.
60. C.Mathwick,, N.Malhotra, and E.Rigdon, (2001) ‘Experiential value: conceptualization, measurement and application in the catalog and internet shopping environment’, Journal of Retailing, 77, 1, pp.39–56.
61. A.Mesny, and C.Mailhot, (2012) ‘Control and traceability of research impact on practice: reframing the “relevance gap” debate in management’, Management, 15, 2, pp.180–207.
62. I.Nonaka, (1994) ‘A dynamic theory of knowledge creation’, Organization Science, 5, 1, pp.14–37.
63. H.Nowotny,, P.Scott, and M.Gibbons, (2001) Re-Thinking Science: Knowledge and the Public in an Age of Uncertainty, Blackwell, Oxford.
64. A.Oswald, (2005) ‘Striga control – technologies and their dissemination’, Crop Protection, 24, 4, pp.333–42.
65. A.Ousley,, J.Swarz,, E.Milliken, and S.Ellis, (2010) ‘Cancer education and effective dissemination: information access is not enough’, Journal of Cancer Education, 25, 2, pp.196–205.
66. M.Peteraff, (1993) ‘The cornerstones of competitive advantage: a resource-based view’, Strategic Management Journal, 14, pp.179–91.
67. A.Pettigrew, (1997) ‘The double hurdles for management research’ in T.Clarke, (ed.) Advancement in Organizational Behaviour: Essays in Honour of J.S. Pugh, Dartmouth Press, London, pp.277–96.
68. J.Pine, and J.Gilmore, (1999) The Experience Economy: Work is Theatre and Every Business a Stage, Harvard University Press, Boston MA.
69. D.Pink, (2005) A Whole New Mind: Moving from the Information Age to the Conceptual Age, Allen & Unwin, Crow’s Nest NSW.
70. M.Porter, and H.Ketels, (2003) UK Competitiveness: Moving to the Next Stage, DTI Economics Paper 3, DTI, London, May.
71. C.Prahalad, and G.Hamel, (1990) ‘The core competence of the corporation’, Harvard Business Review, May–June, pp.79–91.
72. C.Prahalad, and V.Ramaswamy, (2000) ‘Co-opting customer competence’, Harvard Business Review, January, pp.79–90.
73. C.Prahalad, and V.Ramaswamy, (2004) ‘Co-creation experiences: the next practice in value creation’, Journal of Interactive Marketing, 18, 3, pp.5–14.
74. V.Ramaswamy, (2011) ‘It’s about human experiences … and beyond, to co-creation’, Industrial Marketing Management, 40, 2, pp.195–96.
75. C.Rossi, (2011) ‘Online consumer communities, collaborative learning and innovation’, Measuring Business Excellence, 15, 3, pp.46–62.
76. E.Russell, (2007) ‘eHealth evaluation and dissemination research’, American Journal of Preventive Medicine, 32, 5, pp.S119–S129.
77. R.Shafran,, D.Clark,, C.Fairburn,, A.Arntz,, D.Barlow,, A.Ehlers,, M.Freeston,, P.Garety,, S.Hollon,, L.Ost,, P.Salkovskis,, M.Williams, and G.Wilson, (2009) ‘Mind the gap: improving the dissemination of CBT’, Behaviour Research and Therapy, 47, 11, pp.902–9.
78. T.Shanthy, (2011) ‘Strategies for effective dissemination of appropriate technologies to sugarcane growers in India’, Society for Sugar Research & Promotion, 13, 4, pp.354–59.
79. D.Shapiro,, B.Kirkman, and H.Courtney, (2007) ‘Perceived causes and solutions of the translation problem in management research’, Academy of Management Journal, 50, 2, pp.249–66.
80. S.Shiovitz,, G.Ashley,, A.Morris,, J.Graff,, S.Katz, and S.Hawley, (2011) ‘Dissemination of quality-of-care research findings to breast oncology surgeons’, American Society of Clinical Oncology, 7, 4, pp.257–62.
81. M.Song,, H.Berends,, H.Van Der Bij, and M.Weggeman, (2007) ‘The effect of IT and co-location on knowledge dissemination’, Journal of Product Innovation Management, 24, 1, pp.52–68.
82. A.Steiber, and S.Alänge, (2013) ‘The formation and growth of Google: a firm-level triple helix perspective’, Social Science Information, 52, 4, pp.515–38.
83. J.Sweeney, and G.Soutar, (2001) ‘Consumer perceived value: the development of a multiple item scale’, Journal of Retailing, 77, 2, pp.203–20.
84. M.Thelwall, and G.Harries, (2004) ‘Can personal web pages that link to universities yield information about the wider dissemination of research?’, Journal of Information Science, 30, 3, pp.240–53.
85. J.Tuunainen, and T.Knuuttila, (2009) ‘Intermingling academic and business activities – a new direction for science and universities?’, Science, Technology & Human Values, 34, 6, pp.684–704.
86. A.Van de Ven, (2007) Engaged Scholarship: A Guide for Organizational and Social Research, Oxford University Press, Oxford.
87. A.Van De Ven, and P.Johnson, (2006) ‘Knowledge for theory and practice’, Academy of Management Review, 31, 4, pp.802–21.
88. W.Vanhaverbeke, (2013) ‘Rethinking open innovation beyond the innovation funnel’, Technology Innovation Management Review, April, pp.6–10.
89. S.Vargo, and R.Lusch, (2004) ‘Evolving to a new dominant logic for marketing’, Journal of Marketing, 68, 1, pp.1–17.
90. S.Vargo, and R.Lusch, (2008) ‘Service-dominant logic: continuing the evolution’, Journal of the Academy of Marketing Science, 36, pp.1–10.
91. S.Vargo, and R.Lusch, (2011) ‘It’s all B2B … and beyond: toward a systems perspective of the market’, Industrial Marketing Management, 40, 2, pp.181–87.
92. R.Viale, and H.Etzkowitz, (eds) (2010) The Capitalization of Knowledge: A Triple Helix of University–Industry–Government, Edward Elgar, Cheltenham.
93. E.Von Hippel, and J.Euchner, (2013) ‘User innovation’, Research Technology Management, 56, 3, pp.15–20.
94. B.Wernerfelt, (1984) ‘A resource-based view of the firm’, Strategic Management Journal, 5, pp.171–80.
95. G.Williams, (2012) ‘The disciplining effects of evaluation practices: negotiating the pressures of impact within an ESRC-DFID project’, Transactions of the Institute of British Geographers, 37, pp.489–95.
96. T.Wilson, (2012) A Review of Business–University Collaboration, available from https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/32383/12-610-wilson-review-business-university-collaboration.pdf.
97. V.Zeithaml, (1988) ‘Consumer perceptions of price, quality, and value: a means–end model and synthesis of evidence’, Journal of Marketing, 52, 3, pp.2–22.