메뉴 건너뛰기




Volumn 136, Issue 4, 2016, Pages 759-773

Corporate Social Responsibility Failures: How do Consumers Respond to Corporate Violations of Implied Social Contracts?

Author keywords

Collective action; Corporate social responsibility; Ethical consumers; Individual boycotts; Social contract

Indexed keywords


EID: 84944610714     PISSN: 01674544     EISSN: 15730697     Source Type: Journal    
DOI: 10.1007/s10551-015-2868-x     Document Type: Article
Times cited : (63)

References (91)
  • 1
    • 84979165443 scopus 로고    scopus 로고
    • (2013). YouTube censors ‘Organic Spies’ video exposing Whole Foods employees lying about GMOs. The Natural News
    • Adams, M. (2013). YouTube censors ‘Organic Spies’ video exposing Whole Foods employees lying about GMOs. The Natural News, Retrieved July 14, 2014 http://www.naturalnews.com/037410_Organic_Spies_Whole_Foods_censored_video.html.
    • (2014) Retrieved July , pp. 14
    • Adams, M.1
  • 2
    • 34250900900 scopus 로고    scopus 로고
    • A greener revolution in the making? Environmental governance in the 21st century
    • Agrawal, A., & Lemos, M. C. (2007). A greener revolution in the making? Environmental governance in the 21st century. Environment, 49(5), 37–45.
    • (2007) Environment , vol.49 , Issue.5 , pp. 37-45
    • Agrawal, A.1    Lemos, M.C.2
  • 4
    • 84979165853 scopus 로고    scopus 로고
    • Going green, big business hires auditors for proof. Retrieved April 2
    • Aubin, D. (2011). Going green, big business hires auditors for proof. Retrieved April 2, 2013 from http://www.reuters.com/article/2011/11/23/us-usa-auditing-green-idUSTRE7AM06020111123.
    • (2011) 2013 from
    • Aubin, D.1
  • 5
    • 79952071000 scopus 로고    scopus 로고
    • Corporate social responsibility as subsidiary co-responsibility: A macroeconomic perspective
    • Aßländer, M. S. (2011). Corporate social responsibility as subsidiary co-responsibility: A macroeconomic perspective. Journal of Business Ethics, 99, 115–128.
    • (2011) Journal of Business Ethics , vol.99 , pp. 115-128
    • Aßländer, M.S.1
  • 6
    • 0035580741 scopus 로고    scopus 로고
    • Private politics, corporate social responsibility, and integrated strategy
    • Baron, D. P. (2001). Private politics, corporate social responsibility, and integrated strategy. Journal of Economics & Management Strategy, 10(1), 7–45.
    • (2001) Journal of Economics & Management Strategy , vol.10 , Issue.1 , pp. 7-45
    • Baron, D.P.1
  • 8
    • 19544371462 scopus 로고    scopus 로고
    • Barricades and boardroom: A contemporary history of the corporate accountability movement. UNRISD Technology, Business and Society. Programme Paper
    • Bendell, J. (2004). Barricades and boardroom: A contemporary history of the corporate accountability movement. UNRISD Technology, Business and Society. Programme Paper, Number 13.
    • (2004) Number , pp. 13
    • Bendell, J.1
  • 9
    • 84861723077 scopus 로고    scopus 로고
    • Self and social signaling explanations for consumption of CSR-associated products
    • Lee AY, Soman D, (eds), 35, Association for Consumer Research, Duluth, MN
    • Bennett, A., & Chakravarti, A. (2008). Self and social signaling explanations for consumption of CSR-associated products. In A. Y. Lee & D. Soman (Eds.), Advances in consumer research (Vol. 35, p. 1010). Duluth, MN: Association for Consumer Research.
    • (2008) Advances in consumer research , pp. 1010
    • Bennett, A.1    Chakravarti, A.2
  • 10
    • 21844493906 scopus 로고
    • Increasing environmental sensitivity via workplace experiences
    • Berger, I. E., & Kanetkar, V. (1995). Increasing environmental sensitivity via workplace experiences. Journal of Public Policy & Marketing, 14(2), 205–215.
    • (1995) Journal of Public Policy & Marketing , vol.14 , Issue.2 , pp. 205-215
    • Berger, I.E.1    Kanetkar, V.2
  • 11
    • 63349095163 scopus 로고    scopus 로고
    • Strengthening stakeholder–company relationships through mutually beneficial corporate social responsibility initiatives
    • Bhattacharya, C. B., Korschun, D., & Sen, S. (2009). Strengthening stakeholder–company relationships through mutually beneficial corporate social responsibility initiatives. Journal of Business Ethics, 85, 257–272.
    • (2009) Journal of Business Ethics , vol.85 , pp. 257-272
    • Bhattacharya, C.B.1    Korschun, D.2    Sen, S.3
  • 12
    • 35348955310 scopus 로고    scopus 로고
    • The influence of corporate messages on the product portfolio
    • Biehal, G. J., & Sheinin, D. A. (2007). The influence of corporate messages on the product portfolio. Journal of Marketing, 71(2), 12–25.
    • (2007) Journal of Marketing , vol.71 , Issue.2 , pp. 12-25
    • Biehal, G.J.1    Sheinin, D.A.2
  • 13
    • 84979170880 scopus 로고    scopus 로고
    • The Global Water Crisis: Addressing an Urgent Security Issue. Papers for the InterAction Council, 2011–2012
    • Canada, UNU-INWEH
    • Bigas, H. (2012). The Global Water Crisis: Addressing an Urgent Security Issue. Papers for the InterAction Council, 2011–2012. Hamilton, Canada: UNU-INWEH.
    • (2012) Hamilton
    • Bigas, H.1
  • 14
    • 0036978419 scopus 로고    scopus 로고
    • Trust and betrayal in the medical marketplace
    • Bloche, M. G. (2002). Trust and betrayal in the medical marketplace. Stanford Law Review, 55, 919–954.
    • (2002) Stanford Law Review , vol.55 , pp. 919-954
    • Bloche, M.G.1
  • 15
    • 33847657637 scopus 로고    scopus 로고
    • Institutions and trust: Implications for preferences, beliefs and behavior
    • Bohnet, I., & Baytelman, Y. (2007). Institutions and trust: Implications for preferences, beliefs and behavior. Rationality and Society, 19(1), 99–135.
    • (2007) Rationality and Society , vol.19 , Issue.1 , pp. 99-135
    • Bohnet, I.1    Baytelman, Y.2
  • 17
    • 0031541045 scopus 로고    scopus 로고
    • The company and the product: Corporate associations and consumer product responses
    • Brown, T. J., & Dacin, P. A. (1997). The company and the product: Corporate associations and consumer product responses. Journal of Marketing, 61(1), 68–84.
    • (1997) Journal of Marketing , vol.61 , Issue.1 , pp. 68-84
    • Brown, T.J.1    Dacin, P.A.2
  • 18
    • 84979147238 scopus 로고    scopus 로고
    • Leading Organic Brand, Horizon, Blasted for Betraying Organics. The Cornucopia Institute
    • Buske, L. (2014). Leading Organic Brand, Horizon, Blasted for Betraying Organics. The Cornucopia Institute, Retrieved July 14, 2014 http://www.cornucopia.org/2014/02/leading-organic-brand-horizon-blasted-betraying-organics/.
    • (2014) Retrieved July , vol.14 , pp. 2014
    • Buske, L.1
  • 19
    • 59449099651 scopus 로고    scopus 로고
    • Trust, faith, and betrayal: Insights from management for the wise believer
    • Caldwell, C., Davis, B., & Devine, J. A. (2008). Trust, faith, and betrayal: Insights from management for the wise believer. Journal of Business Ethics, 84, 103–114.
    • (2008) Journal of Business Ethics , vol.84 , pp. 103-114
    • Caldwell, C.1    Davis, B.2    Devine, J.A.3
  • 20
    • 84979153584 scopus 로고    scopus 로고
    • Mark Kasky v. Nike, Inc. Retrieved August 11
    • CalLaw (2008). Mark Kasky v. Nike, Inc. Retrieved August 11, 2011 from http://www.law.com/regionals/ca/opinions/may/s087859.shtml.
    • (2008) 2011 from
  • 21
    • 84979180072 scopus 로고    scopus 로고
    • Introduction
    • Carrier JG, Luetchford PG, (eds), Berghahn Books, New York
    • Carrier, J. G. (2012). Introduction. In J. G. Carrier & P. G. Luetchford (Eds.), Ethical consumption (pp. 7–42). New York: Berghahn Books.
    • (2012) Ethical consumption , pp. 7-42
    • Carrier, J.G.1
  • 22
    • 0040666746 scopus 로고    scopus 로고
    • The four faces of corporate citizenship
    • Richardson JE, (ed), Dushkin/McGraw-Hill, Guilford, CT
    • Carroll, A. B. (2000). The four faces of corporate citizenship. In J. E. Richardson (Ed.), Business Ethics (pp. 187–191). Guilford, CT: Dushkin/McGraw-Hill.
    • (2000) Business Ethics , pp. 187-191
    • Carroll, A.B.1
  • 23
    • 84979167924 scopus 로고    scopus 로고
    • (2010). Please join the Horizon Milk Boycott and Horizon’s Dirty Tricks. The Health Wyze Report
    • Corriher, T. C. (2010). Please join the Horizon Milk Boycott and Horizon’s Dirty Tricks. The Health Wyze Report, Retrieved July 12, 2014 http://healthwyze.org/index.php/component/content/article/492-please-join-the-horizon-milk-boycott-and-horizons-dirty-little-tricks.html.
    • (2014) Retrieved July , pp. 12
    • Corriher, T.C.1
  • 24
    • 4444335211 scopus 로고    scopus 로고
    • Stakeholders as citizens? Rethinking rights, participation, and democracy
    • Crane, A., Matten, D., & Moon, J. (2004). Stakeholders as citizens? Rethinking rights, participation, and democracy. Journal of Business Ethics, 53(1/2), 107–122.
    • (2004) Journal of Business Ethics , vol.53 , Issue.1-2 , pp. 107-122
    • Crane, A.1    Matten, D.2    Moon, J.3
  • 25
    • 0001828948 scopus 로고    scopus 로고
    • Profits from principle: Five forces redefining business
    • Daviss, B. (1999). Profits from principle: Five forces redefining business. The Futurist, 33(3), 28–33.
    • (1999) The Futurist , vol.33 , Issue.3 , pp. 28-33
    • Daviss, B.1
  • 26
    • 0347931648 scopus 로고    scopus 로고
    • CSR in stakeholder expectations: And their implication for company strategy
    • Dawkins, J., & Lewis, S. (2003). CSR in stakeholder expectations: And their implication for company strategy. Journal of Business Ethics, 44(2/3), 185–193.
    • (2003) Journal of Business Ethics , vol.44 , Issue.2-3 , pp. 185-193
    • Dawkins, J.1    Lewis, S.2
  • 27
    • 54049101708 scopus 로고    scopus 로고
    • The political roots of corporate social responsibility
    • Detomasi, D. A. (2008). The political roots of corporate social responsibility. Journal of Business Ethics, 82, 807–819.
    • (2008) Journal of Business Ethics , vol.82 , pp. 807-819
    • Detomasi, D.A.1
  • 28
  • 29
    • 34548095366 scopus 로고    scopus 로고
    • Reaping relational rewards from corporate social responsibility: The role of competitive positioning
    • Du, S., Bhattacharya, C. B., & Sen, S. (2007). Reaping relational rewards from corporate social responsibility: The role of competitive positioning. International Journal of Research in Marketing, 24(3), 224–241.
    • (2007) International Journal of Research in Marketing , vol.24 , Issue.3 , pp. 224-241
    • Du, S.1    Bhattacharya, C.B.2    Sen, S.3
  • 30
    • 0001529574 scopus 로고
    • Contractarian business ethics: Current status and next steps
    • Dunfee, T. W., & Donaldson, T. (1995). Contractarian business ethics: Current status and next steps. Business Ethics Quarterly, 5(2), 173–186.
    • (1995) Business Ethics Quarterly , vol.5 , Issue.2 , pp. 173-186
    • Dunfee, T.W.1    Donaldson, T.2
  • 31
    • 0033409760 scopus 로고    scopus 로고
    • Social contracts and marketing ethics
    • Dunfee, T. W., Smith, N. C., & Ross, W. T, Jr. (1999). Social contracts and marketing ethics. Journal of Marketing, 63(3), 14–32.
    • (1999) Journal of Marketing , vol.63 , Issue.3 , pp. 14-32
    • Dunfee, T.W.1    Smith, N.C.2    Ross, W.T.3
  • 33
    • 84979173606 scopus 로고    scopus 로고
    • Simmons OneView (Fall 2010) [Computer Software]
    • Experian Marketing Services (2013). Simmons OneView (Fall 2010) [Computer Software]. Retrieved from https://oneview.experian.com.
    • (2013) Retrieved from
    • Services, E.M.1
  • 34
  • 36
    • 22644450378 scopus 로고    scopus 로고
    • Effects of information about firms ‘ethical and unethical actions on consumers’ attitudes
    • Folkes, V. S., & Kamins, M. A. (1999). Effects of information about firms ‘ethical and unethical actions on consumers’ attitudes. Journal of Consumer Psychology, 8(3), 243–259.
    • (1999) Journal of Consumer Psychology , vol.8 , Issue.3 , pp. 243-259
    • Folkes, V.S.1    Kamins, M.A.2
  • 38
    • 0041063573 scopus 로고
    • American boycotts in response to rising food prices: Housewives’ protests at the grassroots level
    • Friedman, M. (1995). American boycotts in response to rising food prices: Housewives’ protests at the grassroots level. Journal of Consumer Policy, 18(1), 55–72.
    • (1995) Journal of Consumer Policy , vol.18 , Issue.1 , pp. 55-72
    • Friedman, M.1
  • 40
    • 84155183864 scopus 로고    scopus 로고
    • The government of self-regulation: On the comparative dynamics of corporate social responsibility
    • Gond, J. P., Kang, N., & Moon, J. (2011). The government of self-regulation: On the comparative dynamics of corporate social responsibility. Economy and Society, 40(4), 640–671.
    • (2011) Economy and Society , vol.40 , Issue.4 , pp. 640-671
    • Gond, J.P.1    Kang, N.2    Moon, J.3
  • 41
    • 84878660961 scopus 로고    scopus 로고
    • Consumer response to corporate irresponsible behavior: Moral emotions and virtues
    • Grappi, S., Romani, S., & Bagozzi, R. P. (2013). Consumer response to corporate irresponsible behavior: Moral emotions and virtues. Journal of Business Research, 66(10), 1029–1042.
    • (2013) Journal of Business Research , vol.66 , Issue.10 , pp. 1029-1042
    • Grappi, S.1    Romani, S.2    Bagozzi, R.P.3
  • 42
    • 33750385377 scopus 로고    scopus 로고
    • A collective action model of institutional innovation
    • Hargrave, T. J., & Van de Ven, A. H. (2006). A collective action model of institutional innovation. Academy of Management Review, 31(4), 864–888.
    • (2006) Academy of Management Review , vol.31 , Issue.4 , pp. 864-888
    • Hargrave, T.J.1    Van de Ven, A.H.2
  • 44
    • 79960125076 scopus 로고    scopus 로고
    • Anti-brand communities, negotiation of brand meaning, and the learning process: The case of Wal-Mart
    • Hollenbeck, C. R., & Zinkhan, G. M. (2010). Anti-brand communities, negotiation of brand meaning, and the learning process: The case of Wal-Mart. Consumption, Markets, and Culture, 13(3), 325–345.
    • (2010) Consumption, Markets, and Culture , vol.13 , Issue.3 , pp. 325-345
    • Hollenbeck, C.R.1    Zinkhan, G.M.2
  • 45
    • 7244258694 scopus 로고    scopus 로고
    • All for one and one for all? Transactions cost and collective action
    • Jones, P. (2004). All for one and one for all? Transactions cost and collective action. Political Studies, 52, 450–468.
    • (2004) Political Studies , vol.52 , pp. 450-468
    • Jones, P.1
  • 46
    • 84979155713 scopus 로고    scopus 로고
    • The logic of reciprocity: Trust, collective action, and law. Yale Law School, Public Law Research Paper (31)
    • Kahan, D. M. (2001). The logic of reciprocity: Trust, collective action, and law. Yale Law School, Public Law Research Paper (31). Social Science Research Network, http://ssrn.com/abstract=361400.
    • (2001) Social Science Research Network
    • Kahan, D.M.1
  • 47
    • 13244275501 scopus 로고    scopus 로고
    • Corporate social responsibility and consumers’ attributions and brand evaluations in a product-harm crisis
    • Klein, J. G., & Dawar, N. (2004). Corporate social responsibility and consumers’ attributions and brand evaluations in a product-harm crisis. International Journal of Research in Marketing, 21(3), 203–217.
    • (2004) International Journal of Research in Marketing , vol.21 , Issue.3 , pp. 203-217
    • Klein, J.G.1    Dawar, N.2
  • 48
    • 3142659825 scopus 로고    scopus 로고
    • Why we boycott: Consumer motivations for boycott participation
    • Klein, J. G., Smith, C. N., & John, A. (2004). Why we boycott: Consumer motivations for boycott participation. Journal of Marketing, 68(3), 92–109.
    • (2004) Journal of Marketing , vol.68 , Issue.3 , pp. 92-109
    • Klein, J.G.1    Smith, C.N.2    John, A.3
  • 49
    • 4043144519 scopus 로고    scopus 로고
    • Adversaries of consumption: Consumer movements, activism, and ideology
    • Kozinets, R. V., & Handelman, J. M. (2004). Adversaries of consumption: Consumer movements, activism, and ideology. Journal of Consumer Research, 31(3), 691–704.
    • (2004) Journal of Consumer Research , vol.31 , Issue.3 , pp. 691-704
    • Kozinets, R.V.1    Handelman, J.M.2
  • 50
    • 0027385733 scopus 로고
    • Environmental consciousness: An empirical study
    • Krause, D. (1993). Environmental consciousness: An empirical study. Environment and Behavior, 25(1), 126–142.
    • (1993) Environment and Behavior , vol.25 , Issue.1 , pp. 126-142
    • Krause, D.1
  • 52
    • 84979154582 scopus 로고    scopus 로고
    • (2013). The Grocery Store Blacklist: 12 Food Companies to Avoid. The Organic Pepper
    • Luther, D. (2013). The Grocery Store Blacklist: 12 Food Companies to Avoid. The Organic Pepper, Retrieved July 12, 2014 http://www.theorganicprepper.ca/blacklist-12-food-companies-to-avoid-and-95-sneaky-aliases-04102013.
    • (2014) Retrieved July , pp. 12
    • Luther, D.1
  • 53
    • 0346432524 scopus 로고    scopus 로고
    • Corporate social responsibility and marketing: An integrative framework
    • Maigan, I., & Ferrell, O. C. (2006). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.
    • (2006) Journal of the Academy of Marketing Science , vol.32 , Issue.1 , pp. 3-19
    • Maigan, I.1    Ferrell, O.C.2
  • 54
    • 84979176951 scopus 로고    scopus 로고
    • Merriam-Webster Online Dictionary
    • Merriam-Webster (2014). Online Dictionary. http://www.merriam-webster.com/dictionary/affront.
    • (2014)
  • 56
    • 0035587413 scopus 로고    scopus 로고
    • Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior
    • Mohr, L. A., Webb, D. J., & Harris, K. E. (2001). Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior. The Journal of Consumer Affairs, 35(1), 45–72.
    • (2001) The Journal of Consumer Affairs , vol.35 , Issue.1 , pp. 45-72
    • Mohr, L.A.1    Webb, D.J.2    Harris, K.E.3
  • 57
    • 23244447167 scopus 로고    scopus 로고
    • Can corporations be citizens? Corporate citizenship as a metaphor for business participation in society
    • Moon, J., Crane, A., & Matten, D. (2005). Can corporations be citizens? Corporate citizenship as a metaphor for business participation in society. Business Ethics Quarterly, 15(3), 429–453.
    • (2005) Business Ethics Quarterly , vol.15 , Issue.3 , pp. 429-453
    • Moon, J.1    Crane, A.2    Matten, D.3
  • 58
    • 33744785365 scopus 로고    scopus 로고
    • Where the green is: Examining the paradox of environmentally conscious consumption
    • Muldoon, A. (2006). Where the green is: Examining the paradox of environmentally conscious consumption. Electronic Green Journal, 23(1), 2–19.
    • (2006) Electronic Green Journal , vol.23 , Issue.1 , pp. 2-19
    • Muldoon, A.1
  • 59
    • 84877772669 scopus 로고    scopus 로고
    • A social contract for international business ethics
    • Neiman, P. (2013). A social contract for international business ethics. Journal of Business Ethics, 114, 75–90.
    • (2013) Journal of Business Ethics , vol.114 , pp. 75-90
    • Neiman, P.1
  • 61
    • 84979176947 scopus 로고    scopus 로고
    • Sustainability Survey: Global Warming Cools off as Top Concern. Retrieved May 12
    • Nielsen. (2011). Sustainability Survey: Global Warming Cools off as Top Concern. Retrieved May 12, 2013 from http://www.nielsen.com/us/en/press-room/2011/global-warming-cools-off-as-top-concern.html.
    • (2011) 2013 from
  • 62
    • 0042598023 scopus 로고    scopus 로고
    • Outsourcing regulation: Analyzing nongovernmental systems of labor standards and monitoring
    • O’Rourke, D. (2003). Outsourcing regulation: Analyzing nongovernmental systems of labor standards and monitoring. The Policy Studies Journal, 31(1), 1–29.
    • (2003) The Policy Studies Journal , vol.31 , Issue.1 , pp. 1-29
    • O’Rourke, D.1
  • 64
    • 76049099170 scopus 로고    scopus 로고
    • Collective strategies in fighting corruption: Some intuitions and counter intuitions
    • Petkoski, D., Warren, D. E., & Laufer, W. S. (2009). Collective strategies in fighting corruption: Some intuitions and counter intuitions. Journal of Business Ethics, 88, 815–822.
    • (2009) Journal of Business Ethics , vol.88 , pp. 815-822
    • Petkoski, D.1    Warren, D.E.2    Laufer, W.S.3
  • 66
    • 63349089182 scopus 로고    scopus 로고
    • CSR implementation: Developing the capacity for collective action
    • Rama, D., Milano, B. J., Salas, S., & Liu, C. (2009). CSR implementation: Developing the capacity for collective action. Journal of Business Ethics, 85, 463–477.
    • (2009) Journal of Business Ethics , vol.85 , pp. 463-477
    • Rama, D.1    Milano, B.J.2    Salas, S.3    Liu, C.4
  • 67
    • 0002907430 scopus 로고
    • Social Responsibility, Closing the Gap Between Concept and Application
    • Robin, D. P., & Reidenbach, R. E. (1987). Social Responsibility, Closing the Gap Between Concept and Application. Journal of Marketing, 51(1), 44–58.
    • (1987) Journal of Marketing , vol.51 , Issue.1 , pp. 44-58
    • Robin, D.P.1    Reidenbach, R.E.2
  • 68
    • 84886623604 scopus 로고    scopus 로고
    • My anger is your gain, my contempt your loss: Explaining consumer responses to corporate wrongdoing
    • Romani, S., Grappi, S., & Bagozzi, R. P. (2013). My anger is your gain, my contempt your loss: Explaining consumer responses to corporate wrongdoing. Psychology and Marketing, 30(12), 1029–1042.
    • (2013) Psychology and Marketing , vol.30 , Issue.12 , pp. 1029-1042
    • Romani, S.1    Grappi, S.2    Bagozzi, R.P.3
  • 69
    • 77958191398 scopus 로고    scopus 로고
    • Defining and measuring environmental consciousness
    • Sanchez, M. J., & Lafuente, R. (2010). Defining and measuring environmental consciousness. Revista Internacional de Sociología, 68(3), 731–755.
    • (2010) Revista Internacional de Sociología , vol.68 , Issue.3 , pp. 731-755
    • Sanchez, M.J.1    Lafuente, R.2
  • 70
    • 79951527983 scopus 로고    scopus 로고
    • The effectiveness of market-based social governance schemes: The case of fair trade coffee
    • Schüler, D. A., & Christmann, P. (2011). The effectiveness of market-based social governance schemes: The case of fair trade coffee. Journal of Business Ethics, 21(1), 133–156.
    • (2011) Journal of Business Ethics , vol.21 , Issue.1 , pp. 133-156
    • Schüler, D.A.1    Christmann, P.2
  • 71
    • 0344065112 scopus 로고    scopus 로고
    • Corporate social responsibility: A three-domain approach
    • Schwartz, M. S., & Carroll, A. B. (2003). Corporate social responsibility: A three-domain approach. Business Ethics Quarterly, 13(4), 503–530.
    • (2003) Business Ethics Quarterly , vol.13 , Issue.4 , pp. 503-530
    • Schwartz, M.S.1    Carroll, A.B.2
  • 72
    • 0035534137 scopus 로고    scopus 로고
    • Does doing good always lead to doing better? Consumer reactions to corporate social responsibility
    • Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 43–62.
    • (2001) Journal of Marketing Research , vol.38 , Issue.2 , pp. 43-62
    • Sen, S.1    Bhattacharya, C.B.2
  • 73
    • 0035542103 scopus 로고    scopus 로고
    • Withholding consumption: A social dilemma perspective on consumer boycotts
    • Sen, S., Gurhan-Canli, Z., & Morwitz, V. (2001). Withholding consumption: A social dilemma perspective on consumer boycotts. Journal of Consumer Research, 28, 399–417.
    • (2001) Journal of Consumer Research , vol.28 , pp. 399-417
    • Sen, S.1    Gurhan-Canli, Z.2    Morwitz, V.3
  • 74
    • 38349176323 scopus 로고    scopus 로고
    • The age of responsibilization: On market-embedded morality
    • Shamir, R. (2008). The age of responsibilization: On market-embedded morality. Economy and Society, 37(1), 1–19.
    • (2008) Economy and Society , vol.37 , Issue.1 , pp. 1-19
    • Shamir, R.1
  • 75
    • 45949089156 scopus 로고    scopus 로고
    • Is individual environmental consciousness one of the determinants in transport mode choice?
    • Shen, J., Sakata, Y., & Hashimoto, Y. (2008). Is individual environmental consciousness one of the determinants in transport mode choice? Applied Economics, 40, 1229–1239.
    • (2008) Applied Economics , vol.40 , pp. 1229-1239
    • Shen, J.1    Sakata, Y.2    Hashimoto, Y.3
  • 76
    • 84861123347 scopus 로고    scopus 로고
    • On the perpetuation of ignorance: System dependence, system justification, and the motivated avoidance of sociopolitical information
    • Shepherd, S., & Kay, A. C. (2012). On the perpetuation of ignorance: System dependence, system justification, and the motivated avoidance of sociopolitical information. Journal of Personality and Social Psychology, 102(2), 264–280.
    • (2012) Journal of Personality and Social Psychology , vol.102 , Issue.2 , pp. 264-280
    • Shepherd, S.1    Kay, A.C.2
  • 77
    • 84979176864 scopus 로고    scopus 로고
    • Is the nation’s ‘greenest’ utility green enough? Boulder says no. The Christian Science Monitor, Retrieved July 20
    • Silverstein, K, (2014). Is the nation’s ‘greenest’ utility green enough? Boulder says no. The Christian Science Monitor, Retrieved July 20, 2014 from http://www.csmonitor.com/Environment/Energy-Voices/2014/0612/Is-the-nation-s-greenest-utility-green-enough-Boulder-says-no.
    • (2014) 2014 from
    • Silverstein, K.1
  • 78
    • 85044806215 scopus 로고
    • Explaining the limited effectiveness of legalistic “Remedies” for trust/distrust
    • Sitkin, S. B., & Roth, N. L. (1993). Explaining the limited effectiveness of legalistic “Remedies” for trust/distrust. Organization Science, 4(3), 367–392.
    • (1993) Organization Science , vol.4 , Issue.3 , pp. 367-392
    • Sitkin, S.B.1    Roth, N.L.2
  • 79
    • 0002169952 scopus 로고
    • Marketing strategies for the ethics era
    • Smith, N. C. (1995). Marketing strategies for the ethics era. Sloan Management Review, 36(4), 85–97.
    • (1995) Sloan Management Review , vol.36 , Issue.4 , pp. 85-97
    • Smith, N.C.1
  • 80
    • 78149244253 scopus 로고    scopus 로고
    • Marketing’s consequences: Stakeholder marketing and supply chain corporate social responsibility issues
    • Smith, N. C., Palazzo, G., & Bhattacharya, C. B. (2010). Marketing’s consequences: Stakeholder marketing and supply chain corporate social responsibility issues. Business Ethics Quarterly, 20(4), 617–641.
    • (2010) Business Ethics Quarterly , vol.20 , Issue.4 , pp. 617-641
    • Smith, N.C.1    Palazzo, G.2    Bhattacharya, C.B.3
  • 81
    • 84968158631 scopus 로고
    • Social policies for business
    • Steiner, G. A. (1972). Social policies for business. California Management Review, 15(20), 17–24.
    • (1972) California Management Review , vol.15 , Issue.20 , pp. 17-24
    • Steiner, G.A.1
  • 82
    • 0034473324 scopus 로고    scopus 로고
    • Toward a coherent theory on environmentally significant behavior
    • Stern, P. C. (2000). Toward a coherent theory on environmentally significant behavior. Journal of Social Issues, 6, 407–424.
    • (2000) Journal of Social Issues , vol.6 , pp. 407-424
    • Stern, P.C.1
  • 83
    • 79960318849 scopus 로고    scopus 로고
    • Researches in corporate social responsibility: A review of shifting focus, paradigms, and methodologies
    • Taneja, S. S., Taneja, P. K., & Gupta, R. K. (2011). Researches in corporate social responsibility: A review of shifting focus, paradigms, and methodologies. Journal of Business Ethics, 101(3), 343–364.
    • (2011) Journal of Business Ethics , vol.101 , Issue.3 , pp. 343-364
    • Taneja, S.S.1    Taneja, P.K.2    Gupta, R.K.3
  • 84
    • 32044438273 scopus 로고    scopus 로고
    • Emotional branding and the strategic value of the doppelgänger brand image
    • Thompson, C. J., Rindfleisch, A., & Arsel, Z. (2006). Emotional branding and the strategic value of the doppelgänger brand image. Journal of Marketing, 70, 50–64.
    • (2006) Journal of Marketing , vol.70 , pp. 50-64
    • Thompson, C.J.1    Rindfleisch, A.2    Arsel, Z.3
  • 86
    • 78649662356 scopus 로고    scopus 로고
    • Cyber-protest and civil society: The Internet and action repertoires in social movements
    • Van Aelst, P., & Van Laer, J. (2010). Cyber-protest and civil society: The Internet and action repertoires in social movements. Information, Communication & Society, 13(8), 1146–1171.
    • (2010) Information, Communication & Society , vol.13 , Issue.8 , pp. 1146-1171
    • Van Aelst, P.1    Van Laer, J.2
  • 87
    • 0033212326 scopus 로고    scopus 로고
    • Integrated and decoupled corporate social performance: Management values, external pressures, and corporate ethics practices
    • Weaver, G. R., Treviño, L. K., & Cochran, P. L. (1999). Integrated and decoupled corporate social performance: Management values, external pressures, and corporate ethics practices. Academy of Management Journal, 42(5), 539–552.
    • (1999) Academy of Management Journal , vol.42 , Issue.5 , pp. 539-552
    • Weaver, G.R.1    Treviño, L.K.2    Cochran, P.L.3
  • 89
    • 85072778192 scopus 로고    scopus 로고
    • Corporate citizenship: Evolution and interpretation
    • Andriof J, McIntosh M, (eds), Greenleaf, Sheffield
    • Windsor, D. (2001). Corporate citizenship: Evolution and interpretation. In J. Andriof & M. McIntosh (Eds.), Perspectives on corporate citizenship (pp. 39–52). Sheffield: Greenleaf.
    • (2001) Perspectives on corporate citizenship , pp. 39-52
    • Windsor, D.1
  • 90
    • 0000856630 scopus 로고
    • Corporate social performance revisited
    • Wood, D. J. (1991). Corporate social performance revisited. Academy of Management Review, 16, 691–718.
    • (1991) Academy of Management Review , vol.16 , pp. 691-718
    • Wood, D.J.1
  • 91
    • 84949784483 scopus 로고    scopus 로고
    • Surveying ethical and environmental attitudes
    • Harrison R, Newholm T, Shaw D, (eds), Sage Publications, Thousand Oaks, CA
    • Worcester, W., & Dawkins, J. (2005). Surveying ethical and environmental attitudes. In R. Harrison, T. Newholm, & D. Shaw (Eds.), The ethical consumer (pp. 199–203). Thousand Oaks, CA: Sage Publications.
    • (2005) The ethical consumer , pp. 199-203
    • Worcester, W.1    Dawkins, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.