Towards an e-service knowledge system for improving the quality and adoption of e-services

22nd Bled eConference eEnablement: Facilitating an Open, Effective and Representative eSociety - Proceedings

Volumn , Issue , 2009, Pages 638-653

  Šumak, Boštjan ^a   Polančič, Gregor ^a   Heričko, Marjan ^a  

^a UNIVERSITY OF MARIBOR   (Slovenia)

Author keywords

E service; E service acceptance; E service knowledge system; E service quality; Knowledge system

Indexed keywords

E- SERVICES; E-SERVICE QUALITY; KNOWLEDGE SYSTEM; USER ACCEPTANCE;

QUALITY OF SERVICE;

EID: 84925965432     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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