Cost benefit factor analysis in e-services

International Journal of Service Industry Management

Volumn 14, Issue 5, 2003, Pages 570-595

  Lu, Jie ^a   Zhang, Guangquan ^a  

^a UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

Assessment; Cost benefit analysis; Worldwide web

Indexed keywords

EID: 0344118132     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230310500237     Document Type: Conference Paper

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