메뉴 건너뛰기




Volumn , Issue , 2013, Pages

The role of business analytics in customer-involvement and innovation

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84907388459     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (3)

References (63)
  • 1
    • 0012217908 scopus 로고    scopus 로고
    • Principles models for organizing the IT function
    • Agarwal, R., and V. Sambamurthy. "Principles Models for Organizing the IT Function" MIS Quart. (26), 2002.
    • (2002) MIS Quart , Issue.26
    • Agarwal, R.1    Sambamurthy, V.2
  • 2
    • 67349164046 scopus 로고    scopus 로고
    • Moving beyond schumpeter: Management research on the determinants of technological innovation
    • Ahuja, G., C. Lampert, and V. Tandon. "Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation," Academy of Mgt. Annals (2:1), 2008,.
    • (2008) Academy of Mgt. Annals , vol.2 , Issue.1
    • Ahuja, G.1    Lampert, C.2    Tandon, V.3
  • 3
    • 0033266809 scopus 로고    scopus 로고
    • Information technology assimilation in firms: The influence of senior leadership and IT infrastructures
    • Armstrong, C., and V. Sambamurthy. "Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures," Information Systems Research (10:4), 1999, pp. 304.
    • (1999) Information Systems Research , vol.10 , Issue.4 , pp. 304
    • Armstrong, C.1    Sambamurthy, V.2
  • 4
    • 34447639066 scopus 로고    scopus 로고
    • Co-production & customer loyalty in financial services
    • Auh, S., S. Bell, C. Mcleod, and E. Shih. "Co-Production & Customer Loyalty in Financial Services," J. Retailing (83:3), 2007, pp. 359.
    • (2007) J. Retailing , vol.83 , Issue.3 , pp. 359
    • Auh, S.1    Bell, S.2    McLeod, C.3    Shih, E.4
  • 5
    • 80051731490 scopus 로고    scopus 로고
    • CIO reporting structure, strategic positioning, and firm performance
    • Banker, R., N. Hu, P. Pavlou, and J. Luftman."CIO Reporting Structure, Strategic Positioning, and Firm Performance," MIS Quarterly, (35:2), 2011, pp. 487-504.
    • (2011) MIS Quarterly , vol.35 , Issue.2 , pp. 487-504
    • Banker, R.1    Hu, N.2    Pavlou, P.3    Luftman, J.4
  • 6
    • 33750371517 scopus 로고    scopus 로고
    • Information technology, production process outsourcing, and manufacturing plant performance
    • Bardhan, I., J. Whitaker, and S. Mithas. "Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance," J. Management Information Systems (23:2), 2006, pp. 13.
    • (2006) J. Management Information Systems , vol.23 , Issue.2 , pp. 13
    • Bardhan, I.1    Whitaker, J.2    Mithas, S.3
  • 7
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, J. "Firm Resources and Sustained Competitive Advantage," J. of Management (17:1), 1991.
    • (1991) J. of Management , vol.17 , Issue.1
    • Barney, J.1
  • 8
    • 0032635023 scopus 로고    scopus 로고
    • Information technology effects on firm performance as measured by tobin's Q
    • Bharadwaj, A., S. Bharadwaj, and B. Konsynski."Information Technology Effects on Firm Performance as Measured by Tobin's q," Management Sci. (45:7), 1999, pp. 1008.
    • (1999) Management Sci. , vol.45 , Issue.7 , pp. 1008
    • Bharadwaj, A.1    Bharadwaj, S.2    Konsynski, B.3
  • 9
    • 9744285772 scopus 로고    scopus 로고
    • A resource-based perspective on information technology capability and firm performance: An empirical investigation
    • Bharadwaj, A. S. "A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation," MIS Quarterly (24:1), 2000, pp. 169.
    • (2000) MIS Quarterly , vol.24 , Issue.1 , pp. 169
    • Bharadwaj, A.S.1
  • 10
    • 61349104806 scopus 로고    scopus 로고
    • The performance effects of complementarities between information systems, marketing, manufacturing, and supply chain processes
    • Bharadwaj, S., A. Bharadwaj, and E. Bendoly."The Performance Effects of Complementarities between Information Systems, Marketing, Manufacturing, and Supply Chain Processes," Info Sys Res (18), 2007.
    • (2007) Info Sys Res , Issue.18
    • Bharadwaj, S.1    Bharadwaj, A.2    Bendoly, E.3
  • 11
    • 58049129202 scopus 로고    scopus 로고
    • Managing innovation through customer coproduced knowledge in electronic services: An exploratory study
    • Blazevic, V., and A. Lievens. "Managing Innovation through Customer Coproduced Knowledge in Electronic Services: An Exploratory Study," J. of the Academy of Marketing Science (36:1), 2008.
    • (2008) J. of the Academy of Marketing Science , vol.36 , Issue.1
    • Blazevic, V.1    Lievens, A.2
  • 12
    • 84871768280 scopus 로고
    • Problems with instrumental variables estimation when the correlation between the instruments and the endogeneous explanatory variable is weak
    • Bound, J., D. A. Jaeger, and R. M. Baker. "Problems with Instrumental Variables Estimation when the Correlation between the Instruments and the Endogeneous Explanatory Variable is Weak," JAmer Stat Assoc. (90), 1995.
    • (1995) JAmer Stat Assoc. , Issue.90
    • Bound, J.1    Jaeger, D.A.2    Baker, R.M.3
  • 13
    • 0035147998 scopus 로고    scopus 로고
    • Are knowledge spillovers international or intranational in scope? Microeconometric evidence from the U.S. and Japan
    • Branstetter, L. "Are Knowledge Spillovers international or intranational in Scope?:Microeconometric evidence from the U.S. and Japan," Journal of International Economics (53:1), 2001, pp. 53-79.
    • (2001) Journal of International Economics , vol.53 , Issue.1 , pp. 53-79
    • Branstetter, L.1
  • 14
    • 21844481155 scopus 로고
    • Product development: Past research, present findings, and future directions
    • Brown, S., and K. Eisenhardt. "Product Development: Past Research, Present Findings, and Future Directions," The Academy of Management Review (20:2), 1995, pp. 343.
    • (1995) The Academy of Management Review , vol.20 , Issue.2 , pp. 343
    • Brown, S.1    Eisenhardt, K.2
  • 15
    • 0033196557 scopus 로고    scopus 로고
    • Do customer partnerships improve new product success rates?
    • Campbell, A., and R. Cooper. "Do Customer Partnerships Improve New Product Success Rates?" Industrial Marketing Management (28:5), 1999, pp. 507-519.
    • (1999) Industrial Marketing Management , vol.28 , Issue.5 , pp. 507-519
    • Campbell, A.1    Cooper, R.2
  • 17
    • 84868008189 scopus 로고    scopus 로고
    • Business intelligence in blogs: Understanding customer interactions and communities
    • Chau, M., and J. Xu. "Business Intelligence in Blogs: Understanding Customer Interactions and Communities," MIS Quarterly (36:4), 2012, pp. 1165-1188.
    • (2012) MIS Quarterly , vol.36 , Issue.4 , pp. 1165-1188
    • Chau, M.1    Xu, J.2
  • 18
    • 84916597404 scopus 로고    scopus 로고
    • Business intelligence and analytics: From big data to big impact
    • Chen, H., R. Chiang, and V. Storey. "Business Intelligence and Analytics: From Big Data to Big Impact," MIS Quarterly (36:4), 2012, pp. 1165-1188.
    • (2012) MIS Quarterly , vol.36 , Issue.4 , pp. 1165-1188
    • Chen, H.1    Chiang, R.2    Storey, V.3
  • 19
    • 0242424963 scopus 로고    scopus 로고
    • A critical review of construct indicators and measurement model misspecification in marketing and consumer research
    • Jarvis, C., S. MacKenzie, and P. Podsakoff."A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research," J. Consumer Research (30:2), 2003.
    • (2003) J. Consumer Research , vol.30 , Issue.2
    • Jarvis, C.1    MacKenzie, S.2    Podsakoff, P.3
  • 20
    • 85114398844 scopus 로고
    • How to improve perceived service quality by increasing customer participation
    • Dabholkar, P. "How to Improve Perceived Service Quality by Increasing Customer Participation," Developments in Marketing Science, Vol. 13 (13:1990, pp. 483-487.
    • (1990) Developments in Marketing Science , vol.13 , Issue.13 , pp. 483-487
    • Dabholkar, P.1
  • 21
    • 67849113236 scopus 로고    scopus 로고
    • The effects of customer participation in co-created service recovery
    • Dong, B., K. Evans, and Z. Shaoming."The Effects of Customer Participation in Co-Created Service Recovery."Journal of the Academy of Marketing Science (36:1), 2008, pp. 123.
    • (2008) Journal of the Academy of Marketing Science , vol.36 , Issue.1 , pp. 123
    • Dong, B.1    Evans, K.2    Shaoming, Z.3
  • 22
    • 0033235098 scopus 로고    scopus 로고
    • Have financial statements lost their relevance?
    • Francis, J., and K. Schipper. "Have Financial Statements Lost their Relevance?" J. Acctg Res. (37:2), 1999.
    • (1999) J. Acctg Res. , vol.37 , Issue.2
    • Francis, J.1    Schipper, K.2
  • 23
    • 34248175184 scopus 로고    scopus 로고
    • Virtual product experience and customer participation-A chance for customer-centred, really new products
    • Fuller, J., and K. Matzler."Virtual Product Experience and Customer Participation-a Chance for Customer-Centred, really New Products. "Technovation (27:6-7), 2007, pp. 378.
    • (2007) Technovation , vol.27 , Issue.6-7 , pp. 378
    • Fuller, J.1    Matzler, K.2
  • 24
    • 57049173235 scopus 로고    scopus 로고
    • Looking for Mr. Schumpeter: Where are we in the competition-innovation Debate?
    • Gilbert, R. "Looking for Mr. Schumpeter: Where are we in the Competition-Innovation Debate?," Innovation Policy and the Economy2006, pp. 159.
    • (2006) Innovation Policy and the Economy , pp. 159
    • Gilbert, R.1
  • 25
    • 34147094069 scopus 로고    scopus 로고
    • How do a company's information technology competences influence its ability to innovate?
    • Gordon, S., and M. Tarafdar. "How do a company's Information Technology Competences influence its Ability to Innovate?" J. of Enterprise Information Management (20:3), 2007.
    • (2007) J. of Enterprise Information Management , vol.20 , Issue.3
    • Gordon, S.1    Tarafdar, M.2
  • 26
    • 0004296209 scopus 로고    scopus 로고
    • Prentice Hall, Upper Saddle River, NJ
    • Greene, W. H. Econometric Analysis, Prentice Hall, Upper Saddle River, NJ, 2003.
    • (2003) Econometric Analysis
    • Greene, W.H.1
  • 27
    • 0001235786 scopus 로고    scopus 로고
    • The influence of information technology diffusion and business process change on perceived productivity - The IS executive' perspective
    • Grover, V., J. Teng, A. Segars, and K. Fiedler. "The Influence of Information Technology Diffusion and Business Process Change on Perceived Productivity - the IS Executive' Perspective," Infor. & Mgt (34:3), 1998.
    • (1998) Infor. & Mgt , vol.34 , Issue.3
    • Grover, V.1    Teng, J.2    Segars, A.3    Fiedler, K.4
  • 28
    • 84870019154 scopus 로고    scopus 로고
    • Does IT Impact Firm Innovativeness ? : An Empirical Examination of Complementary and Direct Effects
    • Han, S., and T. Ravichandran. "Does IT Impact Firm Innovativeness ? : An Empirical Examination of Complementary and Direct Effects," Proceedings of the Twelfth AMCIS,2006, pp. 704-715.
    • (2006) Proceedings of the Twelfth AMCIS , pp. 704-715
    • Han, S.1    Ravichandran, T.2
  • 29
    • 0000125534 scopus 로고
    • Sample selection bias as a specification error
    • Heckman, J. "Sample Selection Bias as a Specification Error," Econometrica (47:1979.
    • (1979) Econometrica , vol.47
    • Heckman, J.1
  • 31
    • 0242424963 scopus 로고    scopus 로고
    • A critical review of construct indicators and measurement model misspecification in marketing and consumer research
    • Jarvis, C., S. MacKenzie, and P. Podsakoff."A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research," J. Consumer Research (30:2), 2003.
    • (2003) J. Consumer Research , vol.30 , Issue.2
    • Jarvis, C.1    MacKenzie, S.2    Podsakoff, P.3
  • 32
    • 21144463066 scopus 로고
    • Market orientation - antecedents and consequences
    • Jaworski, B. J., and A. K. Kohli."Market Orientation - Antecedents and Consequences," J. Mkg (57:3), 1993.
    • (1993) J. Mkg , vol.57 , Issue.3
    • Jaworski, B.J.1    Kohli, A.K.2
  • 33
    • 77957335502 scopus 로고    scopus 로고
    • Changing the competitive landscape: Continuous innovation through IT-enabled knowledge capabilities
    • Joshi, K. D., L. Chi, A. Datta, and S. Han."Changing the Competitive Landscape: Continuous Innovation through IT-Enabled Knowledge Capabilities," Information Systems Research (21:3), 2010, pp. 472.
    • (2010) Information Systems Research , vol.21 , Issue.3 , pp. 472
    • Joshi, K.D.1    Chi, L.2    Datta, A.3    Han, S.4
  • 34
    • 84862658693 scopus 로고    scopus 로고
    • Information technology and intangible output: The impact of it investment on innovation productivity
    • Kleis, L., P. Chwelos, R. Ramirez, and I. Cockburn. "Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity," Information Systems Research, 2012.
    • (2012) Information Systems Research
    • Kleis, L.1    Chwelos, P.2    Ramirez, R.3    Cockburn, I.4
  • 35
    • 0003048219 scopus 로고
    • Market orientation: The construct, research propositions, and managerial implications
    • Kohli, A., and B. Jaworski. "Market Orientation: The Construct, Research Propositions, and Managerial Implications." Journal of Marketing (54:2), 1990, pp. 1.
    • (1990) Journal of Marketing , vol.54 , Issue.2 , pp. 1
    • Kohli, A.1    Jaworski, B.2
  • 36
    • 57049163577 scopus 로고    scopus 로고
    • Business value of IT: An essay on expanding research directions to keep up with the times
    • Kohli, R., and V. Grover."Business Value of IT: An Essay on Expanding Research Directions to Keep Up with the Times," Journal of the Association for Information Systems (9:1), 2008.
    • (2008) Journal of the Association for Information Systems , vol.9 , Issue.1
    • Kohli, R.1    Grover, V.2
  • 37
    • 27744448894 scopus 로고    scopus 로고
    • Internal and external integration for product development: The contingency effects of uncertainty, equivocality, and platform strategy
    • Koufteros, X., M. Vonderembse, and J. Jayaram."Internal and External Integration for Product Development: The Contingency Effects of Uncertainty, Equivocality, and Platform Strategy," Decision Sci (36:1), 2005.
    • (2005) Decision Sci , vol.36 , Issue.1
    • Koufteros, X.1    Vonderembse, M.2    Jayaram, J.3
  • 38
    • 44649105157 scopus 로고    scopus 로고
    • From mass customization to mass personalization: A strategic transformation
    • Kumar, A. "From Mass Customization to Mass Personalization: A Strategic Transformation," International Journal of Flexible Manufacturing Systems (19:4), 2007, pp. 533-547.
    • (2007) International Journal of Flexible Manufacturing Systems , vol.19 , Issue.4 , pp. 533-547
    • Kumar, A.1
  • 39
    • 0005921967 scopus 로고    scopus 로고
    • From recipient to contributor: Examining customer roles and experienced outcomes
    • Lengnick-Hall, C., C. Vincentia, and W. I. Lawrence. "From Recipient to Contributor: Examining Customer Roles and Experienced Outcomes," European Journal of Marketing (34:3/4), 2000.
    • (2000) European Journal of Marketing , vol.34 , Issue.3-4
    • Lengnick-Hall, C.1    Vincentia, C.2    Lawrence, W.I.3
  • 40
    • 33646022237 scopus 로고    scopus 로고
    • Innovative usage of information technology in singapore organizations: Do CIO characteristics make a difference?
    • Li, Y., C. Tan, H. Teo, and B. Tan. "Innovative Usage of Information Technology in Singapore Organizations: Do CIO Characteristics make a Difference?" IEEE Trans on EnggMgt (53:2), 2006.
    • (2006) IEEE Trans on EnggMgt , vol.53 , Issue.2
    • Li, Y.1    Tan, C.2    Teo, H.3    Tan, B.4
  • 41
    • 0032335224 scopus 로고    scopus 로고
    • The impact of market knowledge competence on new product advantage: Conceptualization and empirical examination
    • Li, T., and R. Calantone. "The Impact of Market Knowledge Competence on New Product Advantage: Conceptualization and Empirical Examination." Journal of Marketing1998.
    • (1998) Journal of Marketing
    • Li, T.1    Calantone, R.2
  • 42
    • 1642276929 scopus 로고    scopus 로고
    • Antecedents to customer involvement in product development: - Comparing US and chinese firms
    • Lin, X., and R. Germain. "Antecedents to Customer Involvement in Product Development: - Comparing US and Chinese Firms," European Management Journal (22:2), 2004, pp. 244.
    • (2004) European Management Journal , vol.22 , Issue.2 , pp. 244
    • Lin, X.1    Germain, R.2
  • 43
    • 84991904404 scopus 로고    scopus 로고
    • Accounting for common method variance in cross-sectional research designs
    • Lindell, M., and D. Whitney. "Accounting for Common Method Variance in Cross-Sectional Research Designs," Journal of Applied Psychology (86:1), 2001, pp. 114.
    • (2001) Journal of Applied Psychology , vol.86 , Issue.1 , pp. 114
    • Lindell, M.1    Whitney, D.2
  • 45
    • 41149134803 scopus 로고    scopus 로고
    • New trends in innovation and customer relationship management: A challenge for market researchers
    • Maklan, S., S. Knox, and L. Ryals."New Trends in Innovation and Customer Relationship Management: A Challenge for Market Researchers," Int J. of Market Research (50:2), 2008.
    • (2008) Int J. of Market Research , vol.50 , Issue.2
    • Maklan, S.1    Knox, S.2    Ryals, L.3
  • 47
    • 33846048446 scopus 로고    scopus 로고
    • The productivity impact of information technology across competitive regimes: Role of industry concentration and dynamism
    • Melville, N., V. Gurbaxani, and K. Kraemer."The Productivity Impact of Information Technology Across Competitive Regimes: Role of Industry Concentration and Dynamism," Decision Supp Sys (43:1), 2007.
    • (2007) Decision Supp Sys , vol.43 , Issue.1
    • Melville, N.1    Gurbaxani, V.2    Kraemer, K.3
  • 48
    • 17544382395 scopus 로고    scopus 로고
    • Choosing among alternative service delivery modes: An investigation of customer trial of self-service technologies
    • Meuter, M., M. Bitner, A. Ostrom, and S. Brown."Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies," J. of Marketing (69:2), 2005.
    • (2005) J. of Marketing , vol.69 , Issue.2
    • Meuter, M.1    Bitner, M.2    Ostrom, A.3    Brown, S.4
  • 49
    • 0002954788 scopus 로고
    • The effect of a market orientation on business profitability
    • Narver, J., and S. Slater."The Effect of a Market Orientation on Business Profitability."J. Mkg (54:4), 1990.
    • (1990) J. Mkg , vol.54 , Issue.4
    • Narver, J.1    Slater, S.2
  • 50
    • 32644467568 scopus 로고    scopus 로고
    • Reducing the risks of new product development
    • Ogawa, S., and F. Piller. "Reducing the Risks of New Product Development," MIT Sloan MgtRev(47:2), 2006.
    • (2006) MIT Sloan MgtRev , vol.47 , Issue.2
    • Ogawa, S.1    Piller, F.2
  • 51
    • 84970235764 scopus 로고
    • Self-reports in organizational research - problems and prospects
    • Podsakoff, P., and D. Organ. "Self-Reports in Organizational Research - Problems and Prospects," J. of Management (12:4), 1986, pp. 531.
    • (1986) J. of Management , vol.12 , Issue.4 , pp. 531
    • Podsakoff, P.1    Organ, D.2
  • 54
    • 84907416985 scopus 로고    scopus 로고
    • Proctor and Gamble
    • Proctor and Gamble. "P&G Connect and Develop," Https://secure3.Verticali.net/pg-Connectionportal/ctx/noauth/PortalHome.do2011.
    • (2011) P&G Connect and Develop
  • 55
  • 58
    • 77956879644 scopus 로고    scopus 로고
    • Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology
    • Rapp, A., K. Trainor, and R. Agnihotri. "Performance Implications of Customer-Linking Capabilities: Examining the Complementary Role of Customer Orientation and CRM Technology." J. of Business Res (63:11), 2010.
    • (2010) J. of Business Res , vol.63 , Issue.11
    • Rapp, A.1    Trainor, K.2    Agnihotri, R.3
  • 59
    • 0042932761 scopus 로고    scopus 로고
    • Relationship-specific antecedents of customer involvement in new product development
    • Ritter, T., and A. Walter."Relationship-Specific Antecedents of Customer Involvement in New Product Development," International Journal of Technology Management (26:5-6), 2003.
    • (2003) International Journal of Technology Management , vol.26 , pp. 5-6
    • Ritter, T.1    Walter, A.2
  • 61
    • 0035279071 scopus 로고    scopus 로고
    • Communities of creation: Managing distributed innovation in turbulent markets
    • Sawhney, M., and E. Prandelli. "Communities of Creation: Managing Distributed Innovation in Turbulent Markets," IEEE Engineering Management Review (29:1), 2001, pp. 6.
    • (2001) IEEE Engineering Management Review , vol.29 , Issue.1 , pp. 6
    • Sawhney, M.1    Prandelli, E.2
  • 62
    • 0012542036 scopus 로고    scopus 로고
    • The impact of organizational and environmental variables on strategic market orientation: An empirical investigation
    • Schlegelmilch, B., and S. Ram."The Impact of Organizational and Environmental Variables on Strategic Market Orientation: An Empirical Investigation," J. of Global Mkg (13:3), 2000.
    • (2000) J. of Global Mkg , vol.13 , Issue.3
    • Schlegelmilch, B.1    Ram, S.2
  • 63
    • 0032045325 scopus 로고    scopus 로고
    • Accounting for Endogeneity when Assessing Strategy Performance: Does Entry Mode Choice Affect FDI Survival?
    • Shaver, J. M. "Accounting for Endogeneity when Assessing Strategy Performance: Does Entry Mode Choice Affect FDI Survival?" Management Science (44:4), 1998, pp. 571.
    • (1998) Management Science , vol.44 , Issue.4 , pp. 571
    • Shaver, J.M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.