Business value of IT: An essay on expanding research directions to keep up with the times

Journal of the Association for Information Systems

Volumn 9, Issue 1, 2008, Pages 23-39

  Kahli, Rajiv ^a   Grover, Varun ^b  

^a The College of William Mary Mason School of Business Department of Finance

^b CLEMSON UNIVERSITY   (United States)

Author keywords

Competitive advantage; Complementary investments; IT payoff; IT value

Indexed keywords

INVESTMENTS;

'CURRENT; BUSINESS EXECUTIVES; BUSINESS VALUE; COMPETITIVE ADVANTAGE; COMPLEMENTARY INVESTMENTS; IT INVESTMENTS; IT PAYOFFS; IT VALUE; RESEARCH QUESTIONS; VALUE OF IT;

COMPETITION;

EID: 57049163577     PISSN: 15583457     EISSN: 15369323     Source Type: Journal    
DOI: 10.17705/1jais.00147     Document Type: Article

References (33)

1. Agarwal, R., and Lucas, H.C. "The Information Systems Identity Crisis: Focusing on High-Visibility and High-Impact Research," MIS Quarterly (29:3) 2005, pp 381-398.
2. Amit, R., and Zott, C. "Value creation in e-business," Strategic Management Journal (22:6-7), Jun-Jul 2001, pp 493-520.
3. Applegate, L.M., and Ladge, J. "Global Healthcare Exchange," in: Harvard Business School Press Case, Boston, 2003, pp. 1-39.
4. Bakos, J.Y., and Nault, B.R. "Ownership and investment in electronic networks," Information Systems Research (8:4), Dec 1997, pp 321-341.
5. Barua, A., and Mukhopadhyay, T. "Information Technology and Business Performance: Past, Present, and Future," in: Framing the Domains of IT research: Projecting the Future Through the Past, R.W. Zmud (ed.), Pinnaflex Educational Resources, Cincinnati, OH, 2000, pp. 65-84.
6. Baskerville, R.L., and Land, F. "Socially Self-destructing Systems," in: The Social Study of Information and Communication Technology: Innovation, Actors and Context, C. Avgerou, Ciborra, C., Land, F (ed.), Oxford University Press, London, 2004, pp. 263-285.
7. Benaroch, M. "Managing information technology investment risk: A real options perspective," Journal of Management Information Systems (19:2), Fall 2002, pp 43-84.
8. Bhatt, G.D., and Grover, V. "Types of information technology capabilities and their role in competitive advantage: An empirical study," Journal of Management Information Systems (22:2), Fal 2005, pp 253-277.
9. Brynjolfsson, E., and Hitt, L.M. "Beyond computation: Information technology, organizational transformation and business performance," Journal of Economic Perspectives (14:4) 2000, pp 23-48.
10. Carr, N.G. "IT doesn't matter," Harvard Business Review (81:5), May 2003, pp 41-+.
11. Cederlund, JP., Kohli, R., Sherer, SA., and Yao, Y. (2007) How Motorola Put CPFR into Action, Supply Chain Management Review, 11(7), 28-35.
12. Davenport, T.H. "Competing on analytics," Harvard Business Review (84:1), Jan 2006, pp 98-+.
13. Davern, M.J., and Kauffman, R.J. "Discovering potential and realizing value from information technology investments," Journal of Management Information Systems (16:4) 2000, pp 121-143.
14. Devaraj, S., and Kohli, R. The IT Payoff: Measuring Business Value of Information Technology Investment Financial Times Prentice-Hall, Upper Saddle River, NJ., 2002, p. 186.
15. Devaraj, S., and Kohli, R. "Performance impacts of information technology: Is actual usage the missing link?," Management Science (49:3), Mar 2003, pp 273-289.
16. Dos Santos, B.L. "Information technology investments: Characteristics, choices, market risk and value," Information Systems Frontiers (5:3), Sep 2003, pp 289-301.
17. Farbey, B.Land, F., and Targett, D. How to assess your IT investment: a study of methods and practice Butterworth-Heinemann, Oxford, 1993, pp. ix, 158.
18. Gebauer, J., and Buxmann, P. "Assessing the value of interorganizational systems to support business transactions," International Journal of Electronic Commerce (4:4) 2000, pp 61-82.
19. Hitt, L.M., and Brynjolfsson, E. "Productivity, business profitability, and consumer surplus: Three different measures of information technology value," MIS Quarterly (20:2) 1996, pp 121-142.
20. House, E.R. Evaluating with validity Sage Publications, Beverly Hills, Calif., 1980, p. 295 p.
21. Kaplan, R.S., and Norton, D.P. The balanced scorecard: translating strategy into action Harvard Business School Press, Boston, Mass., 1996, pp. xi, 322 p.
22. Kauffman, R.J., and Walden, E.A. "Economics and electronic commerce: Survey and directions for research," International Journal of Electronic Commerce (5:4) 2001, pp 5-116.
23. Kohli, R., and Devaraj, S. "Measuring Information Technology Payoff: A Meta-Analysis of Structural Variables in Firm Level Empirical Research," Information Systems Research (14:2) 2003, pp 127-145.
24. Luftman, J., and McLean, E. "Key issues for IT executives," MIS Quarterly Executive (3:2) 2004, pp 89-104.
25. Marchand, D.A. Kettinger, W.J., and Rollins, J.D. "Information orientation: People, technology and the bottom line," Sloan Management Review (41:4), Sum 2000, pp 69-+.
26. Martin, R. "The CIO Dilemma," Information Week (131:1), March 24, 2007, pp 38-44.
27. Melville, N. Kraemer, K., and Gurbaxani, V. "Review: Information technology and organizational performance: An integrative model of IT business value," MIS Quarterly (28:2), Jun 2004, pp 283-322.
28. Rai, A., Patnayakuni, R., Patnayakuni, N. "Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities," MIS Quarterly (30:2) 2006, pp 225-246.
29. Santhanam, R., and Hartono, E. "Issues in linking information technology capability to firm performance," MIS Quarterly (27:1), Mar 2003, pp 125-153.
30. Tapscott, D., and Bisker, J. "Innovation that matters for insurance," in: http://www-03.ibm.com/industries/ financialservices/doc/content/resource/thought/1563992103.html, 2006.
31. Veeramani, R. "The Key to Finding RFID's ROI," in: RFID Journal, http://www.rfidjournal.com/article/articleview/1635/1/ 82, 2005.
32. Wade, M., and Hulland, J. "Review: The resource-based view and information systems research: Review, extension, and suggestions for future research," MIS Quarterly (28:1), Mar 2004, pp 107-142.
33. Zuboff, S. In the age of the smart machines: the future of work and power Basic Books, New York, 1988, pp. xix, 468 p.