Scale development for measuring publics' emotions in organizational crises

Public Relations Review

Volumn 40, Issue 3, 2014, Pages 509-518

  Jin, Yan ^a   Liu, Brooke Fisher ^b   Anagondahalli, Deepa ^b   Austin, Lucinda ^c  

^a UNIVERSITY OF GEORGIA   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

^c ELON UNIVERSITY   (United States)

Author keywords

Attribution; Crisis; Emotion; Measurement

Indexed keywords

EID: 84902262461     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2014.04.007     Document Type: Article

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