The role of emotions in crisis responses: Inaugural test of the integrated crisis mapping (ICM) model

Corporate Communications

Volumn 15, Issue 4, 2010, Pages 428-452

  Jin, Yan ^a   Pang, Augustine ^b   Cameron, Glen T ^c  

^a VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

^b NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

^c UNIVERSITY OF MISSOURI   (United States)

Author keywords

Communication management; Corporate communications; Emotional intelligence; Public relations; United States of America

Indexed keywords

EID: 78049519729     PISSN: 13563289     EISSN: None     Source Type: Journal    
DOI: 10.1108/13563281011085529     Document Type: Article

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