Strategic communication of hope and anger: A case of Duke University's conflict management with multiple publics

Public Relations Review

Volumn 36, Issue 1, 2010, Pages 63-65

  Jin, Yan ^a   Park, Sun A ^b   Len Ríos, María E ^b  

^a VIRGINIA COMMONWEALTH UNIVERSITY   (United States)

^b UNIVERSITY OF MISSOURI   (United States)

Author keywords

Conflict; Crisis; Duke lacrosse; Emotion; Public relations; Stance

Indexed keywords

EID: 74449088004     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2009.08.015     Document Type: Article

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