Stakeholder reactions to company crisis communication and causes

Public Relations Review

Volumn 36, Issue 3, 2010, Pages 263-271

  McDonald, Lynette M ^a   Sparks, Beverley ^b   Glendon, A Ian ^b  

^a UNIVERSITY OF QUEENSLAND   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

Author keywords

Accounts; Attitude; Behavior; Company crisis; Crisis communication; Emotions; Involvement; Responsibility

Indexed keywords

EID: 77954382833     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2010.04.004     Document Type: Article

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