Factors Affecting Lodging Career Success: An Analysis of Management Philosophies

Journal of Quality Assurance in Hospitality and Tourism

Volumn 15, Issue 1, 2014, Pages 1-18

  Newman, Diann ^a   Moncarz, Elisa S ^a   Kay, Christine L ^b  

^a FLORIDA INTERNATIONAL UNIVERSITY   (United States)

^b Principal Associate Christine Kay and Associates   (United States)

Author keywords

lodging; management philosophies; management success

Indexed keywords

EID: 84891500694     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1080/1528008X.2014.855544     Document Type: Article

References (67)

1. Avolio, B. J., Gardner, W. L., Walumba, F. O., Luthans, F. and May, D. R. 2004. Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15 (16): 810 - 823.
2. Barrett, R. 2003. Culture and consciousness: Measuring spirituality in the workplace by mapping values, New York: M.E. Sharpe.
3. Barrick, M. R., Mount, M. K. and Judge, T. 2001. The FFM personality dimensions and job performance: A meta-analysis of meta-analysis. International Journal of Selection and Assessment, 9: 9 - 30.
4. Beauregard, T. A. and Henry, L. C. 2009. Making the link between work-life balance practices and organizational performance. Human Resource Management Review, 19 (1/2): 9 - 22.
5. Breaugh, J. A. and Frye, N. K. 2008. The work-family conflict: The importance of family-friendly employment practices and family-supportive supervisors. Journal of Business Psychology, 22: 345 - 353.
6. Brown, M. E. and Treviño, L. K. 2006. Ethical leadership: A review and future directions. The Leadership Quarterly, 17 (6): 595 - 616.
7. Brown, M. E., Treviño, L. K. and Harrison, D. 2005. Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97 (2): 117 - 134.
8. Burgess, C. 2000. The hotel financial manager-challenges for the future. International Journal Of Hospitality Management, 12 (1): 6 - 12.
9. Chan, D. and Schmitt, N. 2000. Interindividual differences in intraindividual changes in proactivity during organizational entry: A latent growth modeling approach to understanding newcomer adaptaion. Journal of Applied Psychology, 85 (2): 190 - 210.
10. Chaudry, J., Jain, A., McKenzie, S. and Schwartz, W. R. 2008. Physician leadership: The competencies of change. Journal of Surgical Education, 65 (3): 213 - 220.
11. Crant, J. and Bateman, T. 2000. Charismatic leadership viewed from above: The impact of proactive personality. Journal of Organizational Behavior, 21 (1): 63 - 75.
12. Davidson, M. 2003. Does organizational climate add to service quality in hotels. International Journal of Contemporary Hospitality Management, 15 (4): 206 - 213.
13. Davidson, M., Manning, M., Brosnan, P. and Timo, N. 2002. Organizational climate, perceived customer satisfaction and Revpar per available room in four and five star Australian hotels. Tourism Analysis, 6 (2): 123
14. De Hoogh, A. H. and Den Hartog, D. 2008. Ethical and despotic leadership, relationships with leader's social responsibility, top management team effectiveness and subordinates' optimism: A multi-method study. The Leadership Quarterly, 19 (3): 297 - 311.
15. Den Hartog, D. N., House, R. J., Hanges, P. J., Ruiz-Quintanilla, S. A., Dorfman, P. W. and Associates, Globe-. 1999. Culture specific and cross culturally generalizable implicit leadership theories: Are attributes of charismatic/transformational leadership universally endorsed?. The Leadership Quarterly, 10 (2): 219 - 256.
16. Finklestein, S. and Hambrick, D. 1990. Top management team tenure and organizational outcomes: the moderating role of managerial discretion. Administrative Science Quarterly, 35 (4): 484 - 503.
17. Fox, S. and Spector, P.E. 2000. Relations of emotional intelligence, practical intelligence, general intelligence, and trait affectivity with interview outcomes: It's not all. Journal of Organizational Behavior, 21: 203 - 320.
18. George, J. M. 2000. Emotions and leadership: The role of emotional intelligence. Human Relations, 53 (8): 1027 - 1055.
19. Goleman, D. 2002. Primal leadership: Realizing the power of emotional intelligence, Cambrisge: MA: Harvard Business School Press.
20. Goleman, D. 1995. Emotional intelligence, New York: Bantam Books.
21. Gomez-Mejia, L. and Wiseman, R. M. 1997. Reframing executive compensation: An assessment and outlook. Journal of Management, 23 (3): 91 - 374.
22. Hogan, R. H., Curphy, G. J. and Hogan, J. 1994. What we know about leadership: Effectiveness and personality. American Psychologist, 49 (6): 493 - 504.
23. Huselid. M. (1995).The impact of human resources management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38 (3) 635 - 672.
24. Iverson, K. 2000. Managing for effective workforce diversity. Cornell Hotel & Restaurant Administration Quarterly, 41 (2): 31 - 39.
25. Jordan, P., Ashkanansy, N. and Hartel, E. 2002. Emotional intelligence as a moderator of emotional and behavioral reactions to job insecurity. The Academy of Management Review, 27: 316 - 372.
26. Kalshoven, K., Den Hartog, D.N. and De Hoogh, A.H. 2011. Ethical leader behavior and five factors of personality. Journal of Business Ethics, 100: 349 - 366.
27. Kalshoven, K. and Den Hartog, D. N. 2009. Ethical leader behavior and leader effectiveness: the role of prototypicality and trust. International Journal of Leadership Studies, 5: 102 - 119.
28. Kammeyer-Mueller, J. and Wanberg, C. 2003. Unwrapping the organizational entry process: Disentangling multiple antecedents and their pathways to adjustment. Journal of Applied Psychology, 88 (5): 779 - 794.
29. Kanungo, R. N. and Conger, J. A. 1993. Promoting altruism as a corporate goal. The Academy of Management Executive, 7 (3): 37 - 48.
30. Kay, C. and Moncarz, E. 2007. Lodging management success: Personal antecedents, achievements, KSAs and situational influencers. International Journal of Hospitality Management, 26 (1): 33 - 48.
31. Keegan, S.N. and Lucas, R. 2005. Hospitality to hostility: Dealing with low response rates in postal surveys. International Journal of Hospitality Management, 24 (2): 157 - 169.
32. Kim, W., Leong, J. and Lee, Y. 2005. Effect of service orientation on job satisfaction, organizational commitment and intention of leaving in a casual dining chain restaurant. International Journal of Hospitality Management, 24 (2): 171 - 193.
33. Konrad, A., Ritchie, J., Lieb, P and Corrigall, E. 2000. Sex differences and similarities in job attribute preferences: a meta-analysis. Psychological Bulletin, 126 (4): 593 - 641.
34. Korac-Kakabadse, A., Korac-Kakabadse, N. and Myers, A. 1998. Demographics and leadership philosophy: exploring gender differences. The Journal of Management Development, 17 (5): 351 - 388.
35. Law, K., Song, L. and Wong, C. 2002. Emotional intelligence as an intelligence facet, construct validation and its predictive power of job outcomes, Denver, CO: Academy of Management Meetings.
36. Lam, A. and Lambermont-Ford, J.P. 2010. Knowledge sharing in organizational contexts: a motivation-based perspective. Journal of Knowledge Management, 14 (1): 51 - 66.
37. Lewis, K. M. 2000. When leaders display emotion: How followers respond to negative emotional expression of male and female leaders. Journal of Organizational Behavior, 21 (2): 221 - 234.
38. McCrae, R. 2000. " Emotional intelligence from the perspective of the five-factor model of personality ". In The handbook of emotional intelligence: Theory, development, assessment and application in home, school, and in workplace, Edited by: Bar-On, R. and Parker, J. D. A. 263 - 276. San Francisco, CA: Jossey-Bass.
39. McPhaila, R., Herington, C. and Guilding, C. 2008. Human resource managers' perceptions of the applications and merit of the balanced scorecard in hotels. International Journal of Hospitality Management, 27 (4): 623 - 631.
40. MacDuffie, J. 1995. Human resource bundles and manufacturing performance: organizational logic and flexible production systems in the world auto industry. Industrial and Labor Relations Review, 48 (2): 197 - 221.
41. Mayer, D. M., Kuenzi, M., Greenbaum, R., Bardes, M. and Salvador, R. 2009. How low does ethical leadership flow? Test of a trickle-down model. Organizational Behavior and Human Decision Processes, 108: 1 - 13.
42. Miller, D. 1991. Stale in the saddle: CEO tenure and the match between organisation and environment. Management Science, 37 (2): 34 - 52.
43. Moncarz, E. and Kay, C. 2005. The formal education and lodging management success relationship. Journal of Hospitality and Tourism Education, 17 (2): 36 - 45.
44. Moncarz, E., Zhao, J. and Kay, C. 2009. An exploratory study of US lodging properties' organizational practices on employee turnover and retention. International Journal of Contemporary Hospitality Management, 21 (4): 437 - 458.
45. Osterman, P. 1994. How common is workplace transformation and who adopts it?. Industrial and Labor Relations Review, 47 (1): 173 - 188.
46. Perry-Smith, J. E. and Blum, C. T. 2000. Work-life human resource bundles and perceived organizational performance. Academy of Management Journal, 43 (6): 1107 - 1117.
47. Petrick, G. 1998. Lonely at the top: Women food-service executives. Cornell Hotel and Restaurant Administration Quarterly, 39 (3): 54 - 60.
48. Piccolo, R., Greenbaum, R., Den Hartog, D.N. and Folger, R. 2010. Task significance and job autonomy as motivational mechanisms in the ethical leadership process. Journal of Organizational Behavior, 31: 259 - 278.
49. Pfeffer, J. 1981. Management as symbolic action: The creation and maintenance of organizational paradigms, Vol. 3, 1 - 52. Greenwich, CT: JAI Press. Research in organizational behavior
50. Pfeffer, J. 1994. Competitive advantage through people: Unleashing the power of the work force, Boston: Harvard Business School Press.
51. Reave, L. 2005. Spiritual values and practices related to leadership effectiveness. The Leadership Quarterly, 16: 655 - 687.
52. Rode, J. C., Arthaud-Day, M. L., Mooney, C. H., Near, J. P,. and Baldwin, T. T. 2008. Ability and personality predictors of salary, perceived job success, and perceived career sucess in the initial career stage. International Journal of Selection and Assessment, 16 (3): 292 - 299.
53. Rosener, J.B. 1990. SPiquotSPiWays women leadSPiquotSPi. Harvard Business Review, 68 (6): 119 - 125.
54. Salgado, J. F. 1997. The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 82 (1): 30 - 43.
55. Schwartz, R. and Pogge, C. 2000. Physician leadership: Essential skills in a changing environment. American Journal of Surgery, 180: 187 - 192.
56. Seibert, S., Crant, J. and Kraimer, M. 1999. Proactive personality and career success. Journal of Applied Psychology, 84 (3): 416 - 427.
57. Schaap, J., Stedham, Y. and Yamamura, J. 2008. Casino management: exploring gender-based differences in perceptions of managerial work. International Journal of Hospitality Management, 27 (1): 87 - 97.
58. Seibert, S., Kraimer, M. and Crant, J. 2001. What do proactive people do? A longitudinal model linking proactive personality and career success. Personnel Psychology, 54 (4): 845 - 874.
59. Sosik, J. and Mergerian, L. 1999. Understanding leader emotional intelligence and performance. Group & Organizational Management, 24: 367 - 391.
60. Stasser, G., Stewart, D. D. and Wittenbaum, G. M. 1995. Expert roles and information exchange during discussion: The importance of knowing who knows what. Journal of Experimental Social Psychology, 31 (3): 244 - 256.
61. Stasser, G., Vaughn, S. I. and Stewart, D. D. 2000. Pooling unshared information: The benefits Of knowing how access to information is distributed among group members. Organizational Behavior and Human Decision Processes, 82 (1): 102 - 116.
62. Stewart, D. D. and Stasser, G. 1995. Expert role assignment and information sampling during collective recall and decision making. Journal of Personality and Social Psychology, 69 (4): 619 - 628.
63. Susskind, A., Brochgrevink, C., Kacmar, K. and Brymer, R. 2000. Customer-service employees' behavioral attitudes: an examination. International Journal of Hospitality Management, 19 (1): 53 - 77.
64. Treviño, L. K., Butterfield, K. D. and Mcabe, D. M. 1998. The ethical context in organizations: Influences on employee attitudes and behaviors. Business Ethics Quarterly, 8 (3): 447 - 476.
65. Van Ginkel, W. P. and Van Knippenberg, D. 2009. Knowledge about the distribution of information and group decision making: When and why does it work?. Organizational Behavior and Human Decision Processes, 108 (2): 218 - 229.
66. Wang, Y. 2008. Examination on philosophy-based management of contemporary Japanese Corporations: Philosophy, value orientation and performance. Journal of Business Ethics, 85 (1): 1 - 12.
67. Yane, J. 2008. Individual attitudes and organizational knowledge sharing. Tourism Management, 29 (2): 345 - 352.