메뉴 건너뛰기




Volumn 20, Issue 5, 2013, Pages 471-478

Negative emotions, value and relationships: Differences between women and men

Author keywords

Gender differences; Negative Emotion; Shopping; Store atmosphere; Value

Indexed keywords

CONSUMPTION BEHAVIOR; GENDER; PSYCHOLOGY; SHOPPING ACTIVITY;

EID: 84879780332     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2013.04.007     Document Type: Article
Times cited : (45)

References (47)
  • 1
    • 33745590717 scopus 로고    scopus 로고
    • Gender effects on internet, catalogue and store shopping
    • Alreck P., Settle R.B. Gender effects on internet, catalogue and store shopping. Journal of Database Marketing 2002, 9(2):150-162.
    • (2002) Journal of Database Marketing , vol.9 , Issue.2 , pp. 150-162
    • Alreck, P.1    Settle, R.B.2
  • 2
    • 84965419353 scopus 로고
    • Assumptions of the two-step approach to latent variable modeling
    • February
    • Anderson J.C., Gerbing D.A. Assumptions of the two-step approach to latent variable modeling. Sociological Methods and Research 1992, 20(February):321-333.
    • (1992) Sociological Methods and Research , vol.20 , pp. 321-333
    • Anderson, J.C.1    Gerbing, D.A.2
  • 3
    • 0002908407 scopus 로고
    • Gender and attitudinal commitment to organizations: a meta-analysis
    • Aven F.F., Parker B., McEvoy G.M. Gender and attitudinal commitment to organizations: a meta-analysis. Journal of Business Research 1993, 26(1):63-74.
    • (1993) Journal of Business Research , vol.26 , Issue.1 , pp. 63-74
    • Aven, F.F.1    Parker, B.2    McEvoy, G.M.3
  • 4
    • 44649133960 scopus 로고    scopus 로고
    • Does customer sex influence the relationship between perceived quality and share of wallet?
    • Babakus E., Yavas U. Does customer sex influence the relationship between perceived quality and share of wallet?. Journal of Business Research 2008, 61(9):974-981.
    • (2008) Journal of Business Research , vol.61 , Issue.9 , pp. 974-981
    • Babakus, E.1    Yavas, U.2
  • 5
    • 0034239390 scopus 로고    scopus 로고
    • Atmospheric affect as a tool for creating value and gaining share of customer
    • Babin B.J., Attaway J.P. Atmospheric affect as a tool for creating value and gaining share of customer. Journal of Business Research 2000, 49(2):91-99.
    • (2000) Journal of Business Research , vol.49 , Issue.2 , pp. 91-99
    • Babin, B.J.1    Attaway, J.P.2
  • 6
    • 0032395594 scopus 로고    scopus 로고
    • Employee behavior in a service environment: a model and test of potential differences between men and women
    • Babin B.J., Boles J.S. Employee behavior in a service environment: a model and test of potential differences between men and women. Journal of Marketing 1998, 62(2):77-91.
    • (1998) Journal of Marketing , vol.62 , Issue.2 , pp. 77-91
    • Babin, B.J.1    Boles, J.S.2
  • 7
    • 21344485409 scopus 로고
    • Work and/or fun: measuring hedonic and utilitarian shopping value
    • Babin B.J., Darden W.R., Griffin M. Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of Consumer Research 1994, 20(4):644-656.
    • (1994) Journal of Consumer Research , vol.20 , Issue.4 , pp. 644-656
    • Babin, B.J.1    Darden, W.R.2    Griffin, M.3
  • 8
    • 0000892721 scopus 로고    scopus 로고
    • Negative emotions in marketing research: affect or artifact?
    • Babin B.J., Darden W.R., Babin L. Negative emotions in marketing research: affect or artifact?. Journal of Business Research 1998, 43(3):271-285.
    • (1998) Journal of Business Research , vol.43 , Issue.3 , pp. 271-285
    • Babin, B.J.1    Darden, W.R.2    Babin, L.3
  • 10
    • 84879784896 scopus 로고    scopus 로고
    • Gender orientation and retail atmosphere: effects on value perception, International Journal of Retail & Distribution Management,
    • Borges, A., Babin, B.J., Spielmann, N., 2013. Gender orientation and retail atmosphere: effects on value perception, International Journal of Retail & Distribution Management, 66 (7), 864-870.
    • (2013) , vol.66 , Issue.7 , pp. 864-870
    • Borges, A.1    Babin, B.J.2    Spielmann, N.3
  • 11
    • 84876727750 scopus 로고    scopus 로고
    • Research note: E-store image, perceived value and perceived risk. Journal of Business Research
    • Chang, E. C.,Tseng,Y.F. Research note: E-store image, perceived value and perceived risk. Journal of Business Research, 66 (7), 2013, 864-870.
    • (2013) , vol.66 , Issue.7 , pp. 864-870
    • Chang, E.C.1    Tseng, Y.F.2
  • 12
    • 84879779967 scopus 로고    scopus 로고
    • The role of odors in the shopping process. Paper presented at the 1999 American Marketing Association Winter Educators' Conference, St. Petersburg, FL, February 21.
    • Chebat, J.C., Gomboa,A., Michon,M., 1999. The role of odors in the shopping process. Paper presented at the 1999 American Marketing Association Winter Educators' Conference, St. Petersburg, FL, February 21.
    • (1999)
    • Chebat, J.C.1    Gomboa, A.2    Michon, M.3
  • 14
    • 23044533530 scopus 로고    scopus 로고
    • Career Decision-making self-efficacy and career commitment: gender and ethnic differences among college students
    • Chung Y.B. Career Decision-making self-efficacy and career commitment: gender and ethnic differences among college students. Journal of Career Development 2002, 28(4):277-284.
    • (2002) Journal of Career Development , vol.28 , Issue.4 , pp. 277-284
    • Chung, Y.B.1
  • 15
    • 48749098399 scopus 로고    scopus 로고
    • Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage: The moderating role of customer gender
    • Darley W.K., Luethge D.J., Thatte A. Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage: The moderating role of customer gender. Journal of Retailing and Consumer Services 2008, 15(6):469-479.
    • (2008) Journal of Retailing and Consumer Services , vol.15 , Issue.6 , pp. 469-479
    • Darley, W.K.1    Luethge, D.J.2    Thatte, A.3
  • 16
    • 0001285181 scopus 로고
    • Shopping motives, emotional states and retail outcomes
    • Winter
    • Dawson S., Bloch P.H., Ridgeway N.M. Shopping motives, emotional states and retail outcomes. Journal of Retailing 1990, 66(Winter):408-427.
    • (1990) Journal of Retailing , vol.66 , pp. 408-427
    • Dawson, S.1    Bloch, P.H.2    Ridgeway, N.M.3
  • 17
    • 0001951371 scopus 로고
    • Store atmosphere: an environmental psychology approach
    • Spring
    • Donovan R.J., Rossiter J.R. Store atmosphere: an environmental psychology approach. Journal of Retailing 1982, 58(Spring):34-57.
    • (1982) Journal of Retailing , vol.58 , pp. 34-57
    • Donovan, R.J.1    Rossiter, J.R.2
  • 18
    • 0001020738 scopus 로고
    • An empirical study of retail crowding: antecedents and consequences
    • Eroglu S., Machleit K.A. An empirical study of retail crowding: antecedents and consequences. Journal of Retailing 1990, 66(2):201-221.
    • (1990) Journal of Retailing , vol.66 , Issue.2 , pp. 201-221
    • Eroglu, S.1    Machleit, K.A.2
  • 19
    • 0001449018 scopus 로고
    • What's so special about sex? Gender stereotyping and discrimination
    • Sage Publications, Newbury Park, CA, S. Oskamp, M. Costanzo (Eds.)
    • Fiske S.T., Stevens L.E. What's so special about sex? Gender stereotyping and discrimination. Gender Issues in Contemporary Society 1993, 173-196. Sage Publications, Newbury Park, CA. S. Oskamp, M. Costanzo (Eds.).
    • (1993) Gender Issues in Contemporary Society , pp. 173-196
    • Fiske, S.T.1    Stevens, L.E.2
  • 20
    • 0000009769 scopus 로고
    • Evaluating structural equations models with unobserved variables and measurement error
    • February
    • Fornell C., Larcker D. Evaluating structural equations models with unobserved variables and measurement error. Journal of Marketing Research 1981, 18(February):39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larcker, D.2
  • 21
    • 0000789331 scopus 로고
    • An updated paradigm for scale development incorporating unidimensionality and its assessment
    • May
    • Gerbing D.A., Anderson J.C. An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research 1988, 25(May):186-192.
    • (1988) Journal of Marketing Research , vol.25 , pp. 186-192
    • Gerbing, D.A.1    Anderson, J.C.2
  • 22
    • 79958721491 scopus 로고
    • Emotional suppression: physiology, self-report, and expressive behavior
    • April
    • Gottman J.M., Leveson R.W. Emotional suppression: physiology, self-report, and expressive behavior. Journal of Personality and Social Psychology 1992, 64(April):970-986.
    • (1992) Journal of Personality and Social Psychology , vol.64 , pp. 970-986
    • Gottman, J.M.1    Leveson, R.W.2
  • 23
    • 33747786703 scopus 로고    scopus 로고
    • Wired for negative news? Gender differences in processing broadcast news
    • Grabe M.E., Rasha Kamhawi Wired for negative news? Gender differences in processing broadcast news. Communication Research 2006, 33(5):346-369.
    • (2006) Communication Research , vol.33 , Issue.5 , pp. 346-369
    • Grabe, M.E.1    Rasha Kamhawi2
  • 24
    • 0031066396 scopus 로고    scopus 로고
    • Revealing feelings: facets of emotional expressivity in self-reports, peer ratings, and behavior
    • February
    • Gross J.J., John O.P. Revealing feelings: facets of emotional expressivity in self-reports, peer ratings, and behavior. Journal of Personality and Social Psychology 1997, 72(February):435-448.
    • (1997) Journal of Personality and Social Psychology , vol.72 , pp. 435-448
    • Gross, J.J.1    John, O.P.2
  • 25
    • 0031602293 scopus 로고    scopus 로고
    • Mapping the domain of expressivity: multimethod evidence for hierarchical model
    • January
    • Gross J.J., John O.P. Mapping the domain of expressivity: multimethod evidence for hierarchical model. Journal of Personality and Social Psychology 1998, 74(January):170-191.
    • (1998) Journal of Personality and Social Psychology , vol.74 , pp. 170-191
    • Gross, J.J.1    John, O.P.2
  • 27
    • 21344488606 scopus 로고
    • Attachment as an organizational framework for research on close relationships
    • Hazan C., Shaver P.R. Attachment as an organizational framework for research on close relationships. Psychological Inquiry 1994, 5(1):1-22.
    • (1994) Psychological Inquiry , vol.5 , Issue.1 , pp. 1-22
    • Hazan, C.1    Shaver, P.R.2
  • 28
    • 0000652982 scopus 로고
    • Perceived control and the effects of crowding and consumer choice on the service experience
    • September
    • Hui M.K., Bateson J.E.G. Perceived control and the effects of crowding and consumer choice on the service experience. Journal of Consumer Research 1991, 18(September):174-184.
    • (1991) Journal of Consumer Research , vol.18 , pp. 174-184
    • Hui, M.K.1    Bateson, J.E.G.2
  • 29
    • 84930579845 scopus 로고
    • Gender differences in the impact of core and relational aspects of services on the evaluation of service encounters
    • Iacobucci D., Ostrom A. Gender differences in the impact of core and relational aspects of services on the evaluation of service encounters. Journal of Consumer Psychology 1993, 2(3):257-286.
    • (1993) Journal of Consumer Psychology , vol.2 , Issue.3 , pp. 257-286
    • Iacobucci, D.1    Ostrom, A.2
  • 30
    • 44649164132 scopus 로고    scopus 로고
    • Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
    • Kalamas M., Laroche M., Makdessian L. Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures. Journal of Business Research 2008, 61(8):813-824.
    • (2008) Journal of Business Research , vol.61 , Issue.8 , pp. 813-824
    • Kalamas, M.1    Laroche, M.2    Makdessian, L.3
  • 31
    • 0032010954 scopus 로고    scopus 로고
    • Sex differences in emotions: expression, experience, and psychology
    • March
    • Kring A.M., Gordon A.H. Sex differences in emotions: expression, experience, and psychology. Journal of Personality and Social Psychology 1998, 74(March):686-703.
    • (1998) Journal of Personality and Social Psychology , vol.74 , pp. 686-703
    • Kring, A.M.1    Gordon, A.H.2
  • 32
    • 84861755173 scopus 로고    scopus 로고
    • Consumer outrage: emotional reactions to unethical corporate behavior
    • Lindenmeier J., Schleer C., Pricl D. Consumer outrage: emotional reactions to unethical corporate behavior. Journal of Business Research 2012, 65(9):1364-1373.
    • (2012) Journal of Business Research , vol.65 , Issue.9 , pp. 1364-1373
    • Lindenmeier, J.1    Schleer, C.2    Pricl, D.3
  • 33
    • 84864329501 scopus 로고    scopus 로고
    • The Importance of consumer characteristics and market structure variables in driving multiple store patronage
    • Luceri B., Latusi S. The Importance of consumer characteristics and market structure variables in driving multiple store patronage. Journal of Retailing and Consumer Services 2012, 19(5):519-526.
    • (2012) Journal of Retailing and Consumer Services , vol.19 , Issue.5 , pp. 519-526
    • Luceri, B.1    Latusi, S.2
  • 35
    • 0002524850 scopus 로고
    • The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force
    • McNeilly K.M., Goldsmith R.E. The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force. Journal of Business Research 1991, 22(3):219-232.
    • (1991) Journal of Business Research , vol.22 , Issue.3 , pp. 219-232
    • McNeilly, K.M.1    Goldsmith, R.E.2
  • 36
    • 34147110831 scopus 로고
    • Measurement invariance, factor analysis, and factorial invariance
    • December
    • Meredith W. Measurement invariance, factor analysis, and factorial invariance. Psychometrika 1993, 58(December):525-543.
    • (1993) Psychometrika , vol.58 , pp. 525-543
    • Meredith, W.1
  • 39
  • 40
    • 77955940222 scopus 로고    scopus 로고
    • Store-evoked affect, personalities, and consumer emotional attachments to brands
    • Orth U., Yonca L., Rose G. Store-evoked affect, personalities, and consumer emotional attachments to brands. Journal of Business Research 2010, 63(11):1202-1208.
    • (2010) Journal of Business Research , vol.63 , Issue.11 , pp. 1202-1208
    • Orth, U.1    Yonca, L.2    Rose, G.3
  • 41
    • 0002337895 scopus 로고
    • Links among satisfaction, commitment, and turnover intentions: the moderating effect of experience, gender, and performance
    • Russ F.A., McNeilly K.M. Links among satisfaction, commitment, and turnover intentions: the moderating effect of experience, gender, and performance. Journal of Business Research 1995, 34(1):57-65.
    • (1995) Journal of Business Research , vol.34 , Issue.1 , pp. 57-65
    • Russ, F.A.1    McNeilly, K.M.2
  • 42
    • 39149097400 scopus 로고
    • Customer satisfaction, customer retention and market share
    • Summer
    • Rust R.T., Zahorik A.J. Customer satisfaction, customer retention and market share. Journal of Retailing 1993, 69(Summer):203-215.
    • (1993) Journal of Retailing , vol.69 , pp. 203-215
    • Rust, R.T.1    Zahorik, A.J.2
  • 43
    • 0018857757 scopus 로고
    • Facial muscle patterning and subjective experience during affective imagery: sex differences
    • Schwartz G.E., Brown S.L., Ahern G.L. Facial muscle patterning and subjective experience during affective imagery: sex differences. Psychophysiology 1980, 17(1):75-82.
    • (1980) Psychophysiology , vol.17 , Issue.1 , pp. 75-82
    • Schwartz, G.E.1    Brown, S.L.2    Ahern, G.L.3
  • 44
    • 0032084441 scopus 로고    scopus 로고
    • A model of consumer perceptions and store loyalty intentions for a supermarket retailer
    • Siroh N., McLaughlin E.W., Wittink D.R. A model of consumer perceptions and store loyalty intentions for a supermarket retailer. Journal of Retailing 1998, 74(2):223-245.
    • (1998) Journal of Retailing , vol.74 , Issue.2 , pp. 223-245
    • Siroh, N.1    McLaughlin, E.W.2    Wittink, D.R.3
  • 45
    • 0032383942 scopus 로고    scopus 로고
    • Assessing measurement invariance in cross-national consumer research
    • June
    • Steenkamp Jan-Benedict E.M., Baumgartner H. Assessing measurement invariance in cross-national consumer research. Journal of Consumer Research 1998, 25(June):78-90.
    • (1998) Journal of Consumer Research , vol.25 , pp. 78-90
    • Steenkamp, J.B.E.M.1    Baumgartner, H.2
  • 46
    • 84878117267 scopus 로고    scopus 로고
    • Stimuli-organism-response framework: a meta-analytic review in the store environment
    • Vierira V.A. Stimuli-organism-response framework: a meta-analytic review in the store environment. Journal of Business Research 2013, 10.1016/j.jbusres.2012.05.009.
    • (2013) Journal of Business Research
    • Vierira, V.A.1
  • 47
    • 0002689760 scopus 로고
    • The new demographics and market fragmentation
    • Summer
    • Zeithaml Valerie, A. The new demographics and market fragmentation. Journal of Marketing 1985, 49(Summer):64-75.
    • (1985) Journal of Marketing , vol.49 , pp. 64-75
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.