Exploring corporate ability and social responsibility associations as antecedents of customer satisfaction cross-culturally

Journal of Business Research

Volumn 66, Issue 8, 2013, Pages 989-995

  Walsh, Gianfranco ^a   Bartikowski, Boris ^b  

^a FRIEDRICH SCHILLER UNIVERSITY JENA   (Germany)

^b KEDGE BUSINESS SCHOOL   (France)

Author keywords

Corporate social responsibility; Cross cultural; Customer satisfaction; Germany; Moderation; United States

Indexed keywords

EID: 84877664022     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2011.12.022     Document Type: Article

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