When social media can be bad for you: Community feedback stifles consumer creativity and reduces satisfaction with self-designed products

Information Systems Research

Volumn 24, Issue 1, 2013, Pages 14-29

  Hildebrand, Christian ^a   Häubl, Gerald ^a,b   Herrmann, Andreas ^a   Landwehr, Jan R ^c  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

^b UNIVERSITY OF ALBERTA   (Canada)

^c GOETHE UNIVERSITY   (Germany)

Author keywords

Consumer decision making; Experiment; Field study; Mass customization systems; Product configurators; Social influence; User self design

Indexed keywords

AUTOMOBILE MANUFACTURE; COMPUTER AIDED MANUFACTURING; DECISION MAKING; EXPERIMENTS; SOCIAL NETWORKING (ONLINE);

CONSUMER DECISION MAKING; FIELD STUDIES; MASS CUSTOMIZATION; PRODUCT CONFIGURATORS; SELF-DESIGN; SOCIAL INFLUENCE;

PRODUCT DESIGN;

EID: 84877647211     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1120.0455     Document Type: Article

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