메뉴 건너뛰기




Volumn 26, Issue 1, 2009, Pages 60-68

The effect of public commitment on resistance to persuasion: The influence of attitude certainty, issue importance, susceptibility to normative influence, preference for consistency and source proximity

Author keywords

Attitude change; PFC; Public commitment; SNI

Indexed keywords


EID: 60549089346     PISSN: 01678116     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijresmar.2008.08.003     Document Type: Article
Times cited : (41)

References (78)
  • 2
    • 0034338863 scopus 로고    scopus 로고
    • Examination of psychological processes underlying resistance to persuasion
    • Ahluwalia R. Examination of psychological processes underlying resistance to persuasion. Journal of Consumer Research 27 (2000) 217-232
    • (2000) Journal of Consumer Research , vol.27 , pp. 217-232
    • Ahluwalia, R.1
  • 3
    • 0034341532 scopus 로고    scopus 로고
    • Consumer responses to negative publicity: The moderating role of commitment
    • Ahluwalia R., Burnkrant R.E., and Unnava H.R. Consumer responses to negative publicity: The moderating role of commitment. Journal of Marketing Research 37 (2000) 203-214
    • (2000) Journal of Marketing Research , vol.37 , pp. 203-214
    • Ahluwalia, R.1    Burnkrant, R.E.2    Unnava, H.R.3
  • 4
    • 0035540610 scopus 로고    scopus 로고
    • The moderating role of commitment on the spillover effects of marketing communications
    • Ahluwalia R., Unnava H.R., and Burnkrant R.E. The moderating role of commitment on the spillover effects of marketing communications. Journal of Marketing Research 38 (2001) 458-470
    • (2001) Journal of Marketing Research , vol.38 , pp. 458-470
    • Ahluwalia, R.1    Unnava, H.R.2    Burnkrant, R.E.3
  • 5
    • 33748134659 scopus 로고    scopus 로고
    • Consumer attitudes toward marketplace globalization: Structure, antecedents and consequences
    • Alden D.L., Steenkamp J.E.M., and Batra R. Consumer attitudes toward marketplace globalization: Structure, antecedents and consequences. International Journal of Research in Marketing 23 3 (2006) 227
    • (2006) International Journal of Research in Marketing , vol.23 , Issue.3 , pp. 227
    • Alden, D.L.1    Steenkamp, J.E.M.2    Batra, R.3
  • 6
    • 21144462267 scopus 로고
    • Inclusion of the other in the self-scale and the structure of interpersonal closeness
    • Aron A., Aron E.N., and Smollan D. Inclusion of the other in the self-scale and the structure of interpersonal closeness. Journal of Personality and Social Psychology 63 (1992) 596-612
    • (1992) Journal of Personality and Social Psychology , vol.63 , pp. 596-612
    • Aron, A.1    Aron, E.N.2    Smollan, D.3
  • 7
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • 1173 Washington
    • Baron R.M., and Kenny D.A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology 51 6 (1986, December) 1173 Washington
    • (1986) Journal of Personality and Social Psychology , vol.51 , Issue.6
    • Baron, R.M.1    Kenny, D.A.2
  • 8
    • 0030492641 scopus 로고    scopus 로고
    • Meta-judgmental versus operative indexes of psychological attributes: The case of measures of attitude strength
    • Bassili J.N. Meta-judgmental versus operative indexes of psychological attributes: The case of measures of attitude strength. Journal of Personality and Social Psychology 71 (1996) 637-653
    • (1996) Journal of Personality and Social Psychology , vol.71 , pp. 637-653
    • Bassili, J.N.1
  • 9
    • 0000285530 scopus 로고
    • Measurement of consumer susceptibility to interpersonal influence
    • Bearden W.O., Netemeyer R.G., and Teel J.E. Measurement of consumer susceptibility to interpersonal influence. Journal of Consumer Research 15 (1989, March) 473-481
    • (1989) Journal of Consumer Research , vol.15 , pp. 473-481
    • Bearden, W.O.1    Netemeyer, R.G.2    Teel, J.E.3
  • 10
    • 0001257352 scopus 로고
    • Self-monitoring as a moderating variable in consumer behavior
    • Becherer R.C., and Richard L.M. Self-monitoring as a moderating variable in consumer behavior. Journal of Consumer Research 5 3 (1978) 159-162
    • (1978) Journal of Consumer Research , vol.5 , Issue.3 , pp. 159-162
    • Becherer, R.C.1    Richard, L.M.2
  • 11
    • 77956834782 scopus 로고
    • Self-perception theory
    • Berkowitz L. (Ed), Academic, New York
    • Bem D.J. Self-perception theory. In: Berkowitz L. (Ed). Advances in experimental social psychology Vol. 6 (1972), Academic, New York 1-62
    • (1972) Advances in experimental social psychology , vol.6 , pp. 1-62
    • Bem, D.J.1
  • 13
    • 0010669646 scopus 로고
    • Group influence in marketing and public relations
    • Likert R., and Hayes Jr. S.P. (Eds), UNESCO, Bsdil
    • Bourne F.S. Group influence in marketing and public relations. In: Likert R., and Hayes Jr. S.P. (Eds). Some applications of behavioral research (1957), UNESCO, Bsdil 207-257
    • (1957) Some applications of behavioral research , pp. 207-257
    • Bourne, F.S.1
  • 15
    • 0042026303 scopus 로고    scopus 로고
    • Raising the price of agreement: Public commitment and the low-ball compliance procedure
    • Burger J.M., and Cornelius T. Raising the price of agreement: Public commitment and the low-ball compliance procedure. Journal of Applied Social Psychology 33 5 (2003, May) 923-934
    • (2003) Journal of Applied Social Psychology , vol.33 , Issue.5 , pp. 923-934
    • Burger, J.M.1    Cornelius, T.2
  • 16
    • 0000677977 scopus 로고    scopus 로고
    • Beyond accuracy: Defense and impression motives in heuristic and systematic information processing
    • Gollwitzer P.M., and Bargh J.A. (Eds), Guilford Press, New York
    • Chaiken S., Giner-Sorolla R., and Chen S. Beyond accuracy: Defense and impression motives in heuristic and systematic information processing. In: Gollwitzer P.M., and Bargh J.A. (Eds). The psychology of action: Linking motivation and cognition to behavior (1996), Guilford Press, New York 553-578
    • (1996) The psychology of action: Linking motivation and cognition to behavior , pp. 553-578
    • Chaiken, S.1    Giner-Sorolla, R.2    Chen, S.3
  • 19
    • 21844523370 scopus 로고
    • Preference for consistency: The development of a valid measure and discovery of surprising behavioral implications
    • Cialdini R.B., Trost M.R., and Newsom J. Preference for consistency: The development of a valid measure and discovery of surprising behavioral implications. Journal of Personality and Social Psychology 69 2 (1995) 318-328
    • (1995) Journal of Personality and Social Psychology , vol.69 , Issue.2 , pp. 318-328
    • Cialdini, R.B.1    Trost, M.R.2    Newsom, J.3
  • 20
    • 0000283893 scopus 로고    scopus 로고
    • Social influence: Social norms, conformity and compliance
    • Gilbert S.T., Fiske, and Lindzey G. (Eds), McGraw-Hill, Boston
    • Cialdini R.B., and Trost M.R. Social influence: Social norms, conformity and compliance. In: Gilbert S.T., Fiske, and Lindzey G. (Eds). The handbook of social psychology. 4th ed. Vol. 2 (1998), McGraw-Hill, Boston 151-192
    • (1998) The handbook of social psychology. 4th ed. , vol.2 , pp. 151-192
    • Cialdini, R.B.1    Trost, M.R.2
  • 21
    • 0032018403 scopus 로고    scopus 로고
    • Issue-contingent effects on ethical decision making: A cross-cultural comparison
    • Davis M.A., Johnson N.B., and Ohmer D.C. Issue-contingent effects on ethical decision making: A cross-cultural comparison. Journal of Business Ethics 17 (1998) 373-389
    • (1998) Journal of Business Ethics , vol.17 , pp. 373-389
    • Davis, M.A.1    Johnson, N.B.2    Ohmer, D.C.3
  • 22
    • 43349105755 scopus 로고    scopus 로고
    • Using public commitment to gain compliance behavior
    • Fitzsimons G., and Morwitz V. (Eds), Association for Consumer Research, Orlando, FL
    • Dellande S., and Nyer P.U. Using public commitment to gain compliance behavior. In: Fitzsimons G., and Morwitz V. (Eds). Advances in consumer research Vol. 34 (2006), Association for Consumer Research, Orlando, FL 249-255
    • (2006) Advances in consumer research , vol.34 , pp. 249-255
    • Dellande, S.1    Nyer, P.U.2
  • 24
    • 0002377942 scopus 로고
    • Attitude strength, attitude structure, and resistance to change
    • Petty P.E., and Krosnick J.A. (Eds), Erlbaum, Hilldale, NJ
    • Eagly A.H., and Chaiken S. Attitude strength, attitude structure, and resistance to change. In: Petty P.E., and Krosnick J.A. (Eds). Attitude strength: Antecedents and consequences (1995), Erlbaum, Hilldale, NJ 413-432
    • (1995) Attitude strength: Antecedents and consequences , pp. 413-432
    • Eagly, A.H.1    Chaiken, S.2
  • 25
    • 0002238971 scopus 로고
    • Magnusson D., and Endler N.S. (Eds), Lawrence Earlbaum Associates, Hilldale, N.J.
    • Epstein S. In: Magnusson D., and Endler N.S. (Eds). Traits are alive and well, personality at the cross-roads (1977), Lawrence Earlbaum Associates, Hilldale, N.J. 83-98
    • (1977) Traits are alive and well, personality at the cross-roads , pp. 83-98
    • Epstein, S.1
  • 26
    • 0010080606 scopus 로고
    • Toward a process model of attitude-behavior relation: Observing one's attitude upon mere observation of the attitude object
    • Fazio R.H., Powell M.C., and Herr P.M. Toward a process model of attitude-behavior relation: Observing one's attitude upon mere observation of the attitude object. Journal of Personality and Social Psychology 44 (1983, April) 723-735
    • (1983) Journal of Personality and Social Psychology , vol.44 , pp. 723-735
    • Fazio, R.H.1    Powell, M.C.2    Herr, P.M.3
  • 27
    • 0000128103 scopus 로고
    • On the predictive validity of attitudes: The role of direct experience and confidence
    • Fazio R.H., and Zanna M.P. On the predictive validity of attitudes: The role of direct experience and confidence. Journal of Personality 46 1 (1978) 228-243
    • (1978) Journal of Personality , vol.46 , Issue.1 , pp. 228-243
    • Fazio, R.H.1    Zanna, M.P.2
  • 28
    • 77957043729 scopus 로고
    • Direct experience and attitude behavior consistency
    • Berkowitz L. (Ed), Academic Press, New York
    • Fazio R.H., and Zanna M.P. Direct experience and attitude behavior consistency. In: Berkowitz L. (Ed). Advances in experimental psychology Vol. 14 (1981), Academic Press, New York 161-202
    • (1981) Advances in experimental psychology , vol.14 , pp. 161-202
    • Fazio, R.H.1    Zanna, M.P.2
  • 29
    • 4644234910 scopus 로고
    • A theory of social comparison processes
    • Festinger L. A theory of social comparison processes. Human Relations 7 (1954) 117-140
    • (1954) Human Relations , vol.7 , pp. 117-140
    • Festinger, L.1
  • 31
    • 2142779148 scopus 로고    scopus 로고
    • Reactance to recommendations: When unsolicited advice yields contrary responses
    • Fitzsimons G.J., and Lehmann D.R. Reactance to recommendations: When unsolicited advice yields contrary responses. Marketing Science 23 1 (2004) 82-94
    • (2004) Marketing Science , vol.23 , Issue.1 , pp. 82-94
    • Fitzsimons, G.J.1    Lehmann, D.R.2
  • 32
    • 0001774868 scopus 로고
    • The bases of social power
    • Cartwright D. (Ed), Institute for Social Research, Ann Arbor, MI
    • French J.R., and Raven B. The bases of social power. In: Cartwright D. (Ed). Studies in social power (1959), Institute for Social Research, Ann Arbor, MI 247-256
    • (1959) Studies in social power , pp. 247-256
    • French, J.R.1    Raven, B.2
  • 35
    • 58149372105 scopus 로고
    • An empirical investigation of the antecedents of commitment to difficult goals
    • Hollenbeck J.R., Williams C.R., and Klein H.J. An empirical investigation of the antecedents of commitment to difficult goals. Journal of Applied Psychology 74 (1989) 18-23
    • (1989) Journal of Applied Psychology , vol.74 , pp. 18-23
    • Hollenbeck, J.R.1    Williams, C.R.2    Klein, H.J.3
  • 36
    • 33747667362 scopus 로고
    • Resistance to persuasion to explicit beliefs as a function of commitments and desirability of logically-related beliefs
    • Holt L.E. Resistance to persuasion to explicit beliefs as a function of commitments and desirability of logically-related beliefs. Journal of Personality & Social Psychology 16 (1970, December) 583-591
    • (1970) Journal of Personality & Social Psychology , vol.16 , pp. 583-591
    • Holt, L.E.1
  • 37
    • 0346561168 scopus 로고
    • Processes of attitude change
    • Kelman H.C. Processes of attitude change. Public Opinion Quarterly 25 (1961) 57-78
    • (1961) Public Opinion Quarterly , vol.25 , pp. 57-78
    • Kelman, H.C.1
  • 40
    • 0013901873 scopus 로고
    • Deviation and conformity: Opinion change as a function of commitment, attraction, and presence of a deviate
    • Kiesler C.A., Zanna M., and Desalvo J. Deviation and conformity: Opinion change as a function of commitment, attraction, and presence of a deviate. Journal of Personality & Social Psychology 3 4 (1966, April) 458-467
    • (1966) Journal of Personality & Social Psychology , vol.3 , Issue.4 , pp. 458-467
    • Kiesler, C.A.1    Zanna, M.2    Desalvo, J.3
  • 41
    • 0024059557 scopus 로고
    • The role of attitude importance in social evaluation: A study of policy preferences, presidential candidate evaluations, and voting behavior
    • Krosnick J.A. The role of attitude importance in social evaluation: A study of policy preferences, presidential candidate evaluations, and voting behavior. Journal of Personality and Social Psychology 55 (1988) 196-210
    • (1988) Journal of Personality and Social Psychology , vol.55 , pp. 196-210
    • Krosnick, J.A.1
  • 43
    • 84979454229 scopus 로고
    • American's perceptions of presidential candidates: A test of the projection hypothesis
    • Krosnick J.A. American's perceptions of presidential candidates: A test of the projection hypothesis. Journal of Social Issues 46 (1990) 159-182
    • (1990) Journal of Social Issues , vol.46 , pp. 159-182
    • Krosnick, J.A.1
  • 44
    • 0002403170 scopus 로고
    • The case for measuring attitude strength in surveys
    • Tanur J. (Ed), Russell Sage, New York
    • Krosnick J.A., and Abelson R.P. The case for measuring attitude strength in surveys. In: Tanur J. (Ed). Questions about questions (1992), Russell Sage, New York 177-203
    • (1992) Questions about questions , pp. 177-203
    • Krosnick, J.A.1    Abelson, R.P.2
  • 46
    • 0025520005 scopus 로고
    • The case for motivated reasoning
    • Kunda Z. The case for motivated reasoning. Psychological Bulletin 108 (1990, November) 480-498
    • (1990) Psychological Bulletin , vol.108 , pp. 480-498
    • Kunda, Z.1
  • 47
    • 0000337762 scopus 로고
    • The psychology of social impact
    • Latane B. The psychology of social impact. American Psychologist 36 (1982) 343-355
    • (1982) American Psychologist , vol.36 , pp. 343-355
    • Latane, B.1
  • 48
    • 84954158160 scopus 로고    scopus 로고
    • Dynamic social impact and the consolidation, clustering and correlating, and continuing diversity of culture
    • A Hogg M., and Tindale R.S. (Eds), Blackwell, Oxford
    • Latane B., and Bourgeois M.J. Dynamic social impact and the consolidation, clustering and correlating, and continuing diversity of culture. In: A Hogg M., and Tindale R.S. (Eds). Handbook of social psychology: Group processes (2001), Blackwell, Oxford 235-258
    • (2001) Handbook of social psychology: Group processes , pp. 235-258
    • Latane, B.1    Bourgeois, M.J.2
  • 49
    • 0001899476 scopus 로고
    • Social cognition of the self
    • Devine P.G., Hamilton D.L., and Ostrom T.M. (Eds), Academic Press, New York
    • Linville P.W., and Carlston D.E. Social cognition of the self. In: Devine P.G., Hamilton D.L., and Ostrom T.M. (Eds). Social cognition: Its impact on social psychology (1994), Academic Press, New York 396-403
    • (1994) Social cognition: Its impact on social psychology , pp. 396-403
    • Linville, P.W.1    Carlston, D.E.2
  • 52
    • 77957047530 scopus 로고
    • Toward a theory of conversion behavior
    • Berkowitz L. (Ed), Academic Press, New York
    • Moscovici S. Toward a theory of conversion behavior. In: Berkowitz L. (Ed). Advances in experimental social psychology Vol. 13 (1980), Academic Press, New York 209-239
    • (1980) Advances in experimental social psychology , vol.13 , pp. 209-239
    • Moscovici, S.1
  • 55
    • 29144441580 scopus 로고    scopus 로고
    • Effects of complaining vs. negative word-of-mouth on subsequent changes in satisfaction: The role of public commitment
    • Nyer P.U., and Gopinath M. Effects of complaining vs. negative word-of-mouth on subsequent changes in satisfaction: The role of public commitment. Psychology & Marketing 22 12 (2005) 937-953
    • (2005) Psychology & Marketing , vol.22 , Issue.12 , pp. 937-953
    • Nyer, P.U.1    Gopinath, M.2
  • 56
    • 60549108272 scopus 로고
    • The effects of pretest commitment and information upon opinion change
    • Pauling F.J., and Lana R.E. The effects of pretest commitment and information upon opinion change. Educational and Psychological Measurement 29 (1969) 653-663
    • (1969) Educational and Psychological Measurement , vol.29 , pp. 653-663
    • Pauling, F.J.1    Lana, R.E.2
  • 59
    • 0000428577 scopus 로고
    • Central and peripheral routes to advertising effectiveness: The moderating role of involvement
    • Petty R.E., Cacioppo J.T., and Schuman D. Central and peripheral routes to advertising effectiveness: The moderating role of involvement. Journal of Consumer Research 10 (1983, September) 135-146
    • (1983) Journal of Consumer Research , vol.10 , pp. 135-146
    • Petty, R.E.1    Cacioppo, J.T.2    Schuman, D.3
  • 63
    • 0345798990 scopus 로고    scopus 로고
    • Overlap of self, ingroup, and outgroup: Pictorial measures of self-categorization
    • Schubert T.W., and Otten S. Overlap of self, ingroup, and outgroup: Pictorial measures of self-categorization. Self and Identity 1 (2002) 353-376
    • (2002) Self and Identity , vol.1 , pp. 353-376
    • Schubert, T.W.1    Otten, S.2
  • 64
    • 0001439206 scopus 로고
    • Predicting the effectiveness of different strategies of advertising variation: A test of repetition-variation hypotheses
    • Schuman D., Petty R.E., and Clemons D.S. Predicting the effectiveness of different strategies of advertising variation: A test of repetition-variation hypotheses. Journal of Consumer Research 17 (1990, September) 192-202
    • (1990) Journal of Consumer Research , vol.17 , pp. 192-202
    • Schuman, D.1    Petty, R.E.2    Clemons, D.S.3
  • 66
    • 77956825051 scopus 로고
    • Self-monitoring processes
    • Berkowitz L. (Ed), Academic Press, Orlando, Fl
    • Snyder M. Self-monitoring processes. In: Berkowitz L. (Ed). Advances in experimental social psychology Vol. 12 (1979), Academic Press, Orlando, Fl 85-126
    • (1979) Advances in experimental social psychology , vol.12 , pp. 85-126
    • Snyder, M.1
  • 67
    • 0002037905 scopus 로고
    • Asymptotic confidence intervals for indirect effects in structural equation models
    • Leinhardt S. (Ed), American Sociological Association, Washington DC
    • Sobel M.E. Asymptotic confidence intervals for indirect effects in structural equation models. In: Leinhardt S. (Ed). Sociological methodology 1982 (1982), American Sociological Association, Washington DC 290-312
    • (1982) Sociological methodology 1982 , pp. 290-312
    • Sobel, M.E.1
  • 68
    • 0003957341 scopus 로고
    • Harvard University Press, Cambridge
    • Spence M. Market signaling (1974), Harvard University Press, Cambridge
    • (1974) Market signaling
    • Spence, M.1
  • 69
    • 0040076456 scopus 로고    scopus 로고
    • Culture, identity, consistency, and subjective well-being
    • Suh E.M. Culture, identity, consistency, and subjective well-being. Journal of Personality and Social Psychology 83 (2002) 1378-1391
    • (2002) Journal of Personality and Social Psychology , vol.83 , pp. 1378-1391
    • Suh, E.M.1
  • 71
    • 0034345994 scopus 로고    scopus 로고
    • On the confluence of self-esteem maintenance mechanisms
    • Tesser A. On the confluence of self-esteem maintenance mechanisms. Personality and Social Psychology Review 4 (2000) 290-299
    • (2000) Personality and Social Psychology Review , vol.4 , pp. 290-299
    • Tesser, A.1
  • 72
    • 0040076463 scopus 로고    scopus 로고
    • What doesn't kill me makes me stronger: The effects of resisting persuasion on attitude certainty
    • Tormala Z.L., and Petty R.E. What doesn't kill me makes me stronger: The effects of resisting persuasion on attitude certainty. Journal of Personality and Social Psychology 83 6 (2002) 1298-1313
    • (2002) Journal of Personality and Social Psychology , vol.83 , Issue.6 , pp. 1298-1313
    • Tormala, Z.L.1    Petty, R.E.2
  • 74
    • 38349113262 scopus 로고    scopus 로고
    • Breaking the rules: Examining the facilitation effects of moral intensity characteristics on the recognition of rule violations
    • Wasieleski D.M., and Hayibor S. Breaking the rules: Examining the facilitation effects of moral intensity characteristics on the recognition of rule violations. Journal of Business Ethics 78 (2008) 275-289
    • (2008) Journal of Business Ethics , vol.78 , pp. 275-289
    • Wasieleski, D.M.1    Hayibor, S.2
  • 75
    • 23844514351 scopus 로고    scopus 로고
    • Positive illusions of preference consistency: When remaining eluded by one's preference yields greater subjective well-being and decision outcomes
    • Wells R.E., and Iyengar S.S. Positive illusions of preference consistency: When remaining eluded by one's preference yields greater subjective well-being and decision outcomes. Organizational Behavior and Human Decision Processes 98 (2005) 66-87
    • (2005) Organizational Behavior and Human Decision Processes , vol.98 , pp. 66-87
    • Wells, R.E.1    Iyengar, S.S.2
  • 76
    • 12844260257 scopus 로고    scopus 로고
    • Playing it safe: Susceptibility to normative influence and protective self-preservation
    • Wooten D.B., and Reed A. Playing it safe: Susceptibility to normative influence and protective self-preservation. Journal of Consumer Research 31 December (2004) 551-556
    • (2004) Journal of Consumer Research , vol.31 , Issue.December , pp. 551-556
    • Wooten, D.B.1    Reed, A.2
  • 77
    • 0002380768 scopus 로고
    • Message receptivity: A new look at the old problem of open-versus closed-mindedness
    • Mitchell A.A. (Ed), Erlbaum, Hillsdale, NJ
    • Zanna M.P. Message receptivity: A new look at the old problem of open-versus closed-mindedness. In: Mitchell A.A. (Ed). Advertising exposure, memory and choice (1993), Erlbaum, Hillsdale, NJ 141-162
    • (1993) Advertising exposure, memory and choice , pp. 141-162
    • Zanna, M.P.1
  • 78
    • 0001068670 scopus 로고    scopus 로고
    • Attitude importance and resistance to persuasion: It's not just the thought that counts
    • Zuwerink J.R., and Devine P.G. Attitude importance and resistance to persuasion: It's not just the thought that counts. Journal of Personality and Social Psychology 70 5 (1996) 931-944
    • (1996) Journal of Personality and Social Psychology , vol.70 , Issue.5 , pp. 931-944
    • Zuwerink, J.R.1    Devine, P.G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.