Taking an innovative approach to quality practices: Exploring the importance of a companys innovativeness on the success of TQM practices

International Journal of Production Research

Volumn 51, Issue 10, 2013, Pages 3055-3074

  Wiengarten, Frank ^a   Fynes, Brian ^b   Cheng, Edwin T C ^c   Chavez, Roberto ^a  

^a ESADE BUSINESS SCHOOL   (Spain)

^b UNIVERSITY COLLEGE DUBLIN   (Ireland)

^c HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Innovativeness; Operational performance; Total quality management

Indexed keywords

CONTINUOUS IMPROVEMENTS; INNOVATIVE APPROACHES; INNOVATIVE PRACTICES; INNOVATIVENESS; OPERATIONAL PERFORMANCE; PROCESS MANAGEMENT; QUALITY MANAGEMENT PRACTICES; TOTAL QUALITY MANAGEMENTS (TQM);

INDUSTRY; TOTAL QUALITY MANAGEMENT;

CUSTOMER SATISFACTION;

EID: 84876322944     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207543.2012.752609     Document Type: Article

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