Contingency relationships of firm size, TQM duration, unionization, and industry context on TQM implementation - A focus on total effects

Journal of Operations Management

Volumn 28, Issue 4, 2010, Pages 345-356

  Jayaram, Jayanth ^a   Ahire, Sanjay L ^a   Dreyfus, Paul ^b  

^a UNIVERSITY OF SOUTH CAROLINA   (United States)

^b ATHENS STATE UNIVERSITY   (United States)

Author keywords

Contingency theory; Structural equation modeling; Total effects; Total quality management

Indexed keywords

CONTINGENCY PERSPECTIVE; CONTINGENCY THEORY; CUSTOMER FOCUS; DESIGN MANAGEMENT; FIRM SIZE; PROCESS QUALITY; PRODUCT QUALITY; QUALITY INFORMATION; QUALITY SYSTEMS; STRUCTURAL EQUATION MODELING; TOP MANAGEMENT COMMITMENT; TOTAL EFFECT; TOTAL EFFECTS; TQM CONSTRUCTS; TQM IMPLEMENTATION;

CUSTOMER SATISFACTION; DESIGN; INDUSTRY; QUALITY ASSURANCE; QUALITY CONTROL; TOTAL QUALITY MANAGEMENT;

MANAGEMENT;

EID: 77955229314     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2009.11.009     Document Type: Article

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