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Zinkhan, G. M., Johnson, M. and Zinkhan, F. C. "Differences Between Product and Services Television Commercials, " Journal of Services Marketing, Vol.6, No.3, September 1992
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(1992)
Journal of Services Marketing
, vol.6
, Issue.3
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Zinkhan, G.M.1
Johnson, M.2
Zinkhan, F.C.3
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