The antecedents of online financial service adoption: The impact of physical banking services on Internet banking acceptance

Behaviour and Information Technology

Volumn 31, Issue 9, 2012, Pages 859-871

  Chiou, Jyh Shen ^a   Shen, Chung Chi ^b  

^a NATIONAL CHENGCHI UNIVERSITY   (Taiwan)

^b NATIONAL CHIAYI UNIVERSITY   (Taiwan)

Author keywords

asset specificity; Internet banking; loyalty; perceived risk; satisfaction; trust

Indexed keywords

ASSET SPECIFICITY; INTERNET BANKING; LOYALTY; PERCEIVED RISK; SATISFACTION; TRUST;

COST ACCOUNTING; ELECTRONIC COMMERCE; PUBLIC RELATIONS; WEB SERVICES;

SALES;

EID: 84864642662     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/0144929X.2010.549509     Document Type: Article

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