Effect of trust level on mobile banking satisfaction: A multi-group analysis of information system success instruments

Behaviour and Information Technology

Volumn 28, Issue 6, 2009, Pages 549-562

  Chung, Namho ^a   Kwon, Soon Jae ^b  

^a Chungju National University   (South Korea)

^b Daegu University   (South Korea)

Author keywords

Customer satisfaction; Information presentation; Information quality; Mobile banking; Moderating effect; Multi group analysis; PLS; System quality; Trust

Indexed keywords

INFORMATION PRESENTATION; INFORMATION QUALITY; MOBILE BANKINGS; MODERATING EFFECT; MULTI-GROUP; PLS; SYSTEM QUALITY;

QUALITY CONTROL; SALES;

CUSTOMER SATISFACTION;

EID: 77649334172     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/01449290802506562     Document Type: Article

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