-
1
-
-
34347251956
-
The mediating effect of satisfaction on consumers' switching intention
-
Antón, C., Camarero, C. and Carrero, M. (2007), "The mediating effect of satisfaction on consumers' switching intention" in Psychology & Marketing, Vol. 24, No. 6, pp. 511-38.
-
(2007)
Psychology & Marketing
, vol.24
, Issue.6
, pp. 511-538
-
-
Antón, C.1
Camarero, C.2
Carrero, M.3
-
2
-
-
84863391173
-
Relative importance of firm and managerial influences on international technology licensing behavior
-
Atuahene-Gima, K. (1993), "Relative importance of firm and managerial influences on international technology licensing behavior" in International Marketing Review, Vol. 10, No. 2, pp. 4-21.
-
(1993)
International Marketing Review
, vol.10
, Issue.2
, pp. 4-21
-
-
Atuahene-Gima, K.1
-
3
-
-
24644506608
-
Interpersonal communication: Theoretical perspectives, future prospects
-
Berger, C.R. (2005), "Interpersonal communication: theoretical perspectives, future prospects" in Journal of Communication, Vol. 55, No. 3, pp. 415-47.
-
(2005)
Journal of Communication
, vol.55
, Issue.3
, pp. 415-447
-
-
Berger, C.R.1
-
4
-
-
77955277743
-
Understanding consumer-to-consumer interactions in virtual communities: The salience of reciprocity
-
Chan, K.W. and Li, S.Y. (2010), "Understanding consumer-to-consumer interactions in virtual communities: the salience of reciprocity" in Journal of Business Research, Vol. 63, Nos 9/10, pp. 1033-40.
-
(2010)
Journal of Business Research
, vol.63
, Issue.9-10
, pp. 1033-1040
-
-
Chan, K.W.1
Li, S.Y.2
-
5
-
-
34547450785
-
The factors influencing members' continuance intentions in professional virtual communities - a longitudinal study
-
Chen, I.Y.L. (2007), "The factors influencing members' continuance intentions in professional virtual communities - a longitudinal study" in Journal of Information Science, Vol. 33, No. 4, pp. 451-67.
-
(2007)
Journal of Information Science
, vol.33
, Issue.4
, pp. 451-467
-
-
Chen, I.Y.L.1
-
6
-
-
67449163841
-
Understanding the sustainability of a virtual community: Model development and empirical test
-
Cheung, C.M.K. and Lee, M.K.O. (2009), "Understanding the sustainability of a virtual community: model development and empirical test" in Journal of Information Science, Vol. 35, No. 3, pp. 279-98.
-
(2009)
Journal of Information Science
, vol.35
, Issue.3
, pp. 279-298
-
-
Cheung, C.M.K.1
Lee, M.K.O.2
-
7
-
-
33750439144
-
Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories
-
Chiu, C.-M., Hsu, M.-H. and Wang, T.G. (2006), "Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories" in Decision Support Systems, Vol. 42, No. 3, pp. 1872-88.
-
(2006)
Decision Support Systems
, vol.42
, Issue.3
, pp. 1872-1888
-
-
Chiu, C.-M.1
Hsu, M.-H.2
Wang, T.G.3
-
8
-
-
71849094592
-
Community based innovation: Its antecedents and its impact on innovation success
-
Chu, K.-M. and Chan, H.-C. (2009), "Community based innovation: its antecedents and its impact on innovation success" in Internet Research, Vol. 19, No. 5, pp. 496-516.
-
(2009)
Internet Research
, vol.19
, Issue.5
, pp. 496-516
-
-
Chu, K.-M.1
Chan, H.-C.2
-
9
-
-
33846568417
-
Consumer attitudes toward counterfeits: A review and extension
-
de Matos, C.A., Rossi, C.A.V. and Ituassu, C.T. (2007), "Consumer attitudes toward counterfeits: a review and extension" in Journal of Consumer Marketing, Vol. 24, No. 1, pp. 36-47.
-
(2007)
Journal of Consumer Marketing
, vol.24
, Issue.1
, pp. 36-47
-
-
de Matos, C.A.1
Rossi, C.A.V.2
Ituassu, C.T.3
-
10
-
-
34548523883
-
Trust determinants and outcomes in global B2B services
-
Doney, P.M., Barry, J.M. and Abratt, R. (2007), "Trust determinants and outcomes in global B2B services" in European Journal of Marketing, Vol. 41, Nos 9/10, pp. 1096-116.
-
(2007)
European Journal of Marketing
, vol.41
, Issue.9-10
, pp. 1096-1116
-
-
Doney, P.M.1
Barry, J.M.2
Abratt, R.3
-
11
-
-
0033423162
-
The different roles of satisfaction, trust, and commitment in customer relationships
-
Garbarino, E. and Johnson, M.S. (1999), "The different roles of satisfaction, trust, and commitment in customer relationships" in Journal of Marketing, Vol. 63, No. 2, pp. 70-87.
-
(1999)
Journal of Marketing
, vol.63
, Issue.2
, pp. 70-87
-
-
Garbarino, E.1
Johnson, M.S.2
-
12
-
-
79961163255
-
A review of ERP research: A future agenda for accounting information systems
-
Grabski, S.V., Leech, S.A. and Schmidt, P.J. (2011), "A review of ERP research: a future agenda for accounting information systems" in Journal of Information Systems, Vol. 25, No. 1, pp. 37-78.
-
(2011)
Journal of Information Systems
, vol.25
, Issue.1
, pp. 37-78
-
-
Grabski, S.V.1
Leech, S.A.2
Schmidt, P.J.3
-
13
-
-
34147147107
-
Developing the commitment to virtual community: The balanced effects of cognition and affect
-
Gupta, S. and Kim, H.W. (2007), "Developing the commitment to virtual community: the balanced effects of cognition and affect" in Information Resources Management Journal, Vol. 20, No. 1, pp. 28-44.
-
(2007)
Information Resources Management Journal
, vol.20
, Issue.1
, pp. 28-44
-
-
Gupta, S.1
Kim, H.W.2
-
14
-
-
79955058374
-
Effects of site design on consumer emotions: Role of product involvement
-
Ha, Y. and Lennon, S.J. (2010), "Effects of site design on consumer emotions: role of product involvement" in Journal of Research in Interactive Marketing, Vol. 4, No. 2, pp. 80-96.
-
(2010)
Journal of Research in Interactive Marketing
, vol.4
, Issue.2
, pp. 80-96
-
-
Ha, Y.1
Lennon, S.J.2
-
15
-
-
0003506109
-
-
Prentice Hall, Englewood Cliffs, NJ
-
Hair, J.F., Tatham, R.E. and Black, W.C. (1998), Multivariate Data Analysis, Prentice Hall, Englewood Cliffs, NJ.
-
(1998)
Multivariate Data Analysis
-
-
Hair, J.F.1
Tatham, R.E.2
Black, W.C.3
-
16
-
-
84992769402
-
Understanding relationship marketing outcomes: An integration of relational benefits and relationship quality
-
Hennig-Thurau, T., Gwinner, K.P. and Gremler, D.D. (2002), "Understanding relationship marketing outcomes: an integration of relational benefits and relationship quality" in Journal of Service Research, Vol. 4, No. 3, pp. 230-47.
-
(2002)
Journal of Service Research
, vol.4
, Issue.3
, pp. 230-247
-
-
Hennig-Thurau, T.1
Gwinner, K.P.2
Gremler, D.D.3
-
17
-
-
0030487126
-
Marketing in hypermedia computer-mediated environments: Conceptual foundations
-
Hoffman, D. and Novak, T. (1996), "Marketing in hypermedia computer-mediated environments: conceptual foundations" in Journal of Marketing, Vol. 60, No. 3, pp. 50-68.
-
(1996)
Journal of Marketing
, vol.60
, Issue.3
, pp. 50-68
-
-
Hoffman, D.1
Novak, T.2
-
18
-
-
65149085050
-
Developing online community accessibility guidelines for persons with disabilities and older adults
-
Jaeger, P.T. and Xie, B. (2009), "Developing online community accessibility guidelines for persons with disabilities and older adults" in Journal of Disability Policy Studies, Vol. 20, No. 1, pp. 55-63.
-
(2009)
Journal of Disability Policy Studies
, vol.20
, Issue.1
, pp. 55-63
-
-
Jaeger, P.T.1
Xie, B.2
-
19
-
-
42649133175
-
The influence of on-line brand community characteristics on community commitment and brand loyalty
-
Jang, H., Olfman, L., Ko, I., Koh, J. and Kim, K. (2008), "The influence of on-line brand community characteristics on community commitment and brand loyalty" in International Journal of Electronic Commerce, Vol. 12, No. 3, pp. 57-80.
-
(2008)
International Journal of Electronic Commerce
, vol.12
, Issue.3
, pp. 57-80
-
-
Jang, H.1
Olfman, L.2
Ko, I.3
Koh, J.4
Kim, K.5
-
20
-
-
72749114304
-
The impact of customers' relational models on price-based defection
-
Kaltcheva, V.D., Winsor, R.D. and Parasuraman, A. (2010), "The impact of customers' relational models on price-based defection" in Journal of Marketing Theory and Practice, Vol. 18, No. 1, pp. 5-22.
-
(2010)
Journal of Marketing Theory and Practice
, vol.18
, Issue.1
, pp. 5-22
-
-
Kaltcheva, V.D.1
Winsor, R.D.2
Parasuraman, A.3
-
21
-
-
84863352762
-
Job involvement as predictor of employee commitment: Evidence from Pakistan
-
Khan, T.I., Jam, F.A., Akbar, A., Khan, M.B. and Hijazi, S.T. (2011), "Job involvement as predictor of employee commitment: evidence from Pakistan" in International Journal of Business and Management, Vol. 6, No. 4, pp. 252-62.
-
(2011)
International Journal of Business and Management
, vol.6
, Issue.4
, pp. 252-262
-
-
Khan, T.I.1
Jam, F.A.2
Akbar, A.3
Khan, M.B.4
Hijazi, S.T.5
-
22
-
-
53249117353
-
Comparing fashion process networks and friendship networks in small groups of adolescents
-
Kim, H., Rhee, E.-Y. and Yee, J. (2008), "Comparing fashion process networks and friendship networks in small groups of adolescents" in Journal of Fashion Marketing and Management, Vol. 12, No. 4, pp. 545-64.
-
(2008)
Journal of Fashion Marketing and Management
, vol.12
, Issue.4
, pp. 545-564
-
-
Kim, H.1
Rhee, E.-Y.2
Yee, J.3
-
23
-
-
84961557237
-
Relationship support activities, community commitment and voluntary behavior in online communities
-
Kim, J.W., Choi, J. and Han, K. (2004), "Relationship support activities, community commitment and voluntary behavior in online communities" in International Journal of Internet Marketing and Advertising, Vol. 1, No. 4, pp. 431-49.
-
(2004)
International Journal of Internet Marketing and Advertising
, vol.1
, Issue.4
, pp. 431-449
-
-
Kim, J.W.1
Choi, J.2
Han, K.3
-
24
-
-
22944480939
-
The 'e-literature': A framework for understanding the accumulated knowledge about internet marketing
-
Kimiloglu, H. (2004), "The 'e-literature': a framework for understanding the accumulated knowledge about internet marketing" in Academy of Marketing Science Review, Vol. 6, pp. 1-36.
-
(2004)
Academy of Marketing Science Review
, vol.6
, pp. 1-36
-
-
Kimiloglu, H.1
-
25
-
-
33846006255
-
The effects of personalization and familiarity on trust and adoption of recommendation agents
-
Komiak, S.Y.X. and Benbasat, I. (2006), "The effects of personalization and familiarity on trust and adoption of recommendation agents" in MIS Quarterly, Vol. 30, No. 4, pp. 941-60.
-
(2006)
MIS Quarterly
, vol.30
, Issue.4
, pp. 941-960
-
-
Komiak, S.Y.X.1
Benbasat, I.2
-
26
-
-
79958269126
-
Recommendations from a virtual community as a catalytic agent of travel decisions
-
Ku, E.C.S. (2011), "Recommendations from a virtual community as a catalytic agent of travel decisions" in Internet Research, Vol. 21, No. 3, pp. 282-303.
-
(2011)
Internet Research
, vol.21
, Issue.3
, pp. 282-303
-
-
Ku, E.C.S.1
-
27
-
-
30344475785
-
Enhancing business networks using social network based virtual communities
-
Lea, B.R., Yu, W.B., Maguluru, N. and Nichols, M. (2006), "Enhancing business networks using social network based virtual communities" in Industrial Management & Data Systems, Vol. 106, Nos 1/2, pp. 121-38.
-
(2006)
Industrial Management & Data Systems
, vol.106
, Issue.1-2
, pp. 121-138
-
-
Lea, B.R.1
Yu, W.B.2
Maguluru, N.3
Nichols, M.4
-
28
-
-
68349130087
-
The interactions of consumption characteristics on social norms
-
Lee, R., Murphy, J. and Neale, L. (2009), "The interactions of consumption characteristics on social norms" in The Journal of Consumer Marketing, Vol. 26, No. 4, pp. 277-85.
-
(2009)
The Journal of Consumer Marketing
, vol.26
, Issue.4
, pp. 277-285
-
-
Lee, R.1
Murphy, J.2
Neale, L.3
-
29
-
-
34047098015
-
The role of online and offline features in sustaining virtual communities: An empirical study
-
Lin, H.-F. (2007), "The role of online and offline features in sustaining virtual communities: an empirical study" in Internet Research, Vol. 17, No. 2, pp. 119-38.
-
(2007)
Internet Research
, vol.17
, Issue.2
, pp. 119-138
-
-
Lin, H.-F.1
-
30
-
-
56049114389
-
Determinants of successful virtual communities: Contributions from system characteristics and social factors
-
Lin, H.F. (2008), "Determinants of successful virtual communities: contributions from system characteristics and social factors" in Information & Management, Vol. 45, No. 8, pp. 522-7.
-
(2008)
Information & Management
, vol.45
, Issue.8
, pp. 522-527
-
-
Lin, H.F.1
-
31
-
-
84863351691
-
A behavioral approach to explaining demand amplification
-
American Marketing Association, New York, NY
-
McCarthy, T.M. (2002), "A behavioral approach to explaining demand amplification" in American Marketing Association Conference Proceedings, Vol. 13, American Marketing Association, New York, NY, pp. 413-9.
-
(2002)
American Marketing Association Conference Proceedings
, vol.13
, pp. 413-419
-
-
McCarthy, T.M.1
-
32
-
-
84986129917
-
E-trust: The influence of perceived interactivity on e-retailing users
-
Merrilees, B. and Fry, M.L. (2003), "E-trust: the influence of perceived interactivity on e-retailing users" in Marketing Intelligence & Planning, Vol. 21, No. 2, pp. 123-8.
-
(2003)
Marketing Intelligence & Planning
, vol.21
, Issue.2
, pp. 123-128
-
-
Merrilees, B.1
Fry, M.L.2
-
33
-
-
51149099219
-
Exploring managerial factors affecting ERP implementation: An investigation of the Klein-Sorra model using regression splines
-
Osei-Bryson, K.M., Dong, L. and Ngwenyama, O. (2008), "Exploring managerial factors affecting ERP implementation: an investigation of the Klein-Sorra model using regression splines" in Information Systems Journal, Vol. 18, No. 5, pp. 499-527.
-
(2008)
Information Systems Journal
, vol.18
, Issue.5
, pp. 499-527
-
-
Osei-Bryson, K.M.1
Dong, L.2
Ngwenyama, O.3
-
34
-
-
4143123088
-
Proposing the content perception theory for the online content industry - a structural equation modeling
-
Peng, K.-F., Fan, Y.-W. and Hsu, T.-A. (2004), "Proposing the content perception theory for the online content industry - a structural equation modeling" in Industrial Management & Data Systems, Vol. 104, No. 6, pp. 469-89.
-
(2004)
Industrial Management & Data Systems
, vol.104
, Issue.6
, pp. 469-489
-
-
Peng, K.-F.1
Fan, Y.-W.2
Hsu, T.-A.3
-
35
-
-
77955298293
-
The role of virtual communities as shopping reference groups
-
Pentina, I., Prybutok, V.R. and Zhang, X. (2008), "The role of virtual communities as shopping reference groups" in Journal of Electronic Commerce Research, Vol. 9, No. 2, pp. 114-34.
-
(2008)
Journal of Electronic Commerce Research
, vol.9
, Issue.2
, pp. 114-134
-
-
Pentina, I.1
Prybutok, V.R.2
Zhang, X.3
-
36
-
-
48849096944
-
Measuring information systems success: Models, dimensions, measures, and interrelationships
-
Petter, S., Delone, W. and Mclean, E. (2008), "Measuring information systems success: models, dimensions, measures, and interrelationships" in European Journal of Information Systems, Vol. 17, No. 3, pp. 236-63.
-
(2008)
European Journal of Information Systems
, vol.17
, Issue.3
, pp. 236-263
-
-
Petter, S.1
Delone, W.2
McLean, E.3
-
37
-
-
77953271659
-
Customers' preference of online store visit strategies: An investigation of demographic variables
-
Phang, C.W., Kankanhalli, A., Ramakrishnan, K. and Raman, K.S. (2010), "Customers' preference of online store visit strategies: an investigation of demographic variables" in European Journal of Information Systems, Vol. 19, No. 3, pp. 344-58.
-
(2010)
European Journal of Information Systems
, vol.19
, Issue.3
, pp. 344-358
-
-
Phang, C.W.1
Kankanhalli, A.2
Ramakrishnan, K.3
Raman, K.S.4
-
38
-
-
0035555127
-
Sociability and usability in online communities: Determining and measuring success
-
Preece, J. (2001), "Sociability and usability in online communities: determining and measuring success" in Behaviour & Information Technology, Vol. 20, No. 5, pp. 347-56.
-
(2001)
Behaviour & Information Technology
, vol.20
, Issue.5
, pp. 347-356
-
-
Preece, J.1
-
39
-
-
33747454618
-
The value of participation in virtual consumer communities on brand loyalty
-
Shang, R.-A., Chen, Y.-C. and Liao, H.-J. (2006), "The value of participation in virtual consumer communities on brand loyalty" in Internet Research, Vol. 16, No. 4, pp. 398-418.
-
(2006)
Internet Research
, vol.16
, Issue.4
, pp. 398-418
-
-
Shang, R.-A.1
Chen, Y.-C.2
Liao, H.-J.3
-
40
-
-
0036001754
-
Consumer trust, value, and loyalty in relational exchanges
-
Sirdeshmukh, D., Singh, J. and Sabol, B. (2002), "Consumer trust, value, and loyalty in relational exchanges" in Journal of Marketing, Vol. 66, No. 1, pp. 15-37.
-
(2002)
Journal of Marketing
, vol.66
, Issue.1
, pp. 15-37
-
-
Sirdeshmukh, D.1
Singh, J.2
Sabol, B.3
-
41
-
-
40449111559
-
Learning conversations for people with established bad habits: A study of four health communities
-
Smedberg, A. (2008), "Learning conversations for people with established bad habits: a study of four health communities" in International Journal of Healthcare Technology & Management, Vol. 9, No. 2, pp. 143-54.
-
(2008)
International Journal of Healthcare Technology & Management
, vol.9
, Issue.2
, pp. 143-154
-
-
Smedberg, A.1
-
42
-
-
84985084394
-
Defining virtual reality: Dimensions determining telepresence
-
Steuer, J. (1992), "Defining virtual reality: Dimensions determining telepresence" in Journal of Communication, Vol. 42, No. 4, pp. 73-93.
-
(1992)
Journal of Communication
, vol.42
, Issue.4
, pp. 73-93
-
-
Steuer, J.1
-
43
-
-
79956011529
-
Transfer attributes of e-commerce systems into business benefits: A relationship quality perspective
-
Sun, H. (2010), "Transfer attributes of e-commerce systems into business benefits: a relationship quality perspective" in Journal of Electronic Commerce Research, Vol. 11, No. 2, pp. 92-109.
-
(2010)
Journal of Electronic Commerce Research
, vol.11
, Issue.2
, pp. 92-109
-
-
Sun, H.1
-
44
-
-
26844483889
-
Online community: Enhancing the relationship marketing concept through customer bonding
-
Szmigin, I., Canning, L. and Reppel, A.E. (2005), "Online community: enhancing the relationship marketing concept through customer bonding" in International Journal of Service Industry Management, Vol. 16, No. 5, pp. 480-96.
-
(2005)
International Journal of Service Industry Management
, vol.16
, Issue.5
, pp. 480-496
-
-
Szmigin, I.1
Canning, L.2
Reppel, A.E.3
-
45
-
-
84863364829
-
-
available at (accessed 2 September 2011)TWNIC
-
TWNIC (2011), "A survey on broadband usage in Taiwan", available at: www.twnic.net.tw/download/200307/1101d.pdf (accessed 2 September 2011).
-
(2011)
A survey on broadband usage in Taiwan
-
-
-
46
-
-
33947245546
-
Beyond the call of duty: Why customers contribute to firm-hosted commercial online communities
-
Wiertz, C. and de Ruyter, K. (2007), "Beyond the call of duty: why customers contribute to firm-hosted commercial online communities" in Organization Studies, Vol. 28, No. 3, pp. 347-76.
-
(2007)
Organization Studies
, vol.28
, Issue.3
, pp. 347-376
-
-
Wiertz, C.1
de Ruyter, K.2
-
47
-
-
84863341263
-
Determinants of managerial risk perceptions and intentions
-
Williams, S., Zainuba, M. and Jackson, R. (2008), "Determinants of managerial risk perceptions and intentions" in Journal of Management Research, Vol. 8, No. 2, pp. 59-75.
-
(2008)
Journal of Management Research
, vol.8
, Issue.2
, pp. 59-75
-
-
Williams, S.1
Zainuba, M.2
Jackson, R.3
-
48
-
-
84952751873
-
The personal involvement inventory: Reduction, revision, and application to advertising
-
Zaichkowsky, J.L. (1994), "The personal involvement inventory: reduction, revision, and application to advertising" in Journal of Advertising, Vol. 23, No. 4, pp. 59-70.
-
(1994)
Journal of Advertising
, vol.23
, Issue.4
, pp. 59-70
-
-
Zaichkowsky, J.L.1
-
49
-
-
78751608008
-
Understanding online community user participation: A social influence perspective
-
Zhou, T. (2011), "Understanding online community user participation: a social influence perspective" in Internet Research, Vol. 21, No. 1, pp. 67-81.
-
(2011)
Internet Research
, vol.21
, Issue.1
, pp. 67-81
-
-
Zhou, T.1
|