A framework for the selection of Six Sigma projects in services: Case studies of banking and health care services in Taiwan

Service Business

Volumn 6, Issue 2, 2012, Pages 243-264

  Hsieh, Ying Jiun ^a   Huang, Lan Ying ^b   Wang, Chi Tai ^c  

^a NATIONAL CHUNG HSING UNIVERSITY   (Taiwan)

^b NATIONAL CHANGHUA UNIVERSITY OF EDUCATION   (Taiwan)

^c NATIONAL CENTRAL UNIVERSITY   (Taiwan)

Author keywords

Project selection; Services; Six Sigma

Indexed keywords

EID: 84862795735     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-012-0134-1     Document Type: Article

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