Adapting manufacturing-based Six Sigma methodology to the service environment of a radiology film library

Journal of Healthcare Management

Volumn 48, Issue 4, 2003, Pages 263-280

  Benedetto, Anthony R ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

FILM; HEALTH CARE INDUSTRY; HEALTH CARE SYSTEM; INFORMATION SYSTEM; METHODOLOGY; REVIEW; TOTAL QUALITY MANAGEMENT;

EID: 0038383101     PISSN: 10969012     EISSN: None     Source Type: Journal    
DOI: 10.1097/00115514-200307000-00011     Document Type: Review

References (8)

1. Cherry, J., and S. Seshadri. 2000. "Six Sigma: Using Statistics to Reduce Process Variability and Costs in Radiology." Radiology Management 22 (6): 42-45.
2. Elsberry, R. B. 2000. "Six Sigma: Applying a Corporate Model to Radiology." Decisions in Imaging Economics 13 (7): 56-66.
3. General Electric. 2000. Training Manual for UT M. D. Anderson Cancer Center Six Sigma Project.
4. Hammer, M., and J. Champy. 1993. Reengineering the Corporation: A Manifesto for Business Revolution. New York: HarperBusiness, a Division of HarperCollins Publishers.
5. Harry, M., and R. Schroeder. 2000. Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations. New York: Doubleday.
6. Johnson, S. 1998. Who Moved My Cheese? New York: G. P. Putnam's Sons.
7. Kissler, G. D. 1996. Leading the Health Care Revolution: A Reengineering Mandate. Chicago: Health Administration Press.
8. Kotter, J. P. 1996. Leading Change. Boston: Harvard Business School Press.