Transforming e-services evaluation data into business analytics using value models

Electronic Commerce Research and Applications

Volumn 11, Issue 2, 2012, Pages 129-141

  Loukis, E ^a   Pazalos, K ^a   Salagara, A ^a  

^a UNIVERSITY OF THE AEGEAN   (Greece)

Author keywords

E service analytics; E service quality; IS success; Technology acceptance model

Indexed keywords

BUSINESS ANALYTICS; E-BANKING; E-GOVERNMENT; E-SERVICE QUALITY; E-SERVICES; EBUSINESS; GENERATION MECHANISM; IS SUCCESS; IS SUCCESS MODEL; ITS EFFICIENCIES; SERVICE EVALUATION; TECHNOLOGY ACCEPTANCE MODEL; THREE-LAYER; USER EVALUATIONS; VALUE MODEL;

DATA HANDLING; E-LEARNING; ELECTRONIC COMMERCE;

METADATA;

EID: 84859769700     PISSN: 15674223     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.elerap.2011.12.004     Document Type: Article

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