Measuring web site quality improvements: A case study of the forum on strategic management knowledge exchange

Industrial Management and Data Systems

Volumn 103, Issue 5-6, 2003, Pages 297-309

  Barnes, Stuart J ^a   Vidgen, Richard ^b  

^a VICTORIA UNIVERSITY OF WELLINGTON   (New Zealand)

^b UNIVERSITY OF BATH   (United Kingdom)

Author keywords

Assessment; Benchmarking; Case studies; Government; Quality; Web sites

Indexed keywords

ELECTRONIC COMMERCE; INFORMATION SERVICES; SOCIETIES AND INSTITUTIONS; WEBSITES;

DIGITAL GOVERNMENT;

INFORMATION MANAGEMENT;

EID: 0042864558     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570310477352     Document Type: Review

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