-
1
-
-
41649112685
-
Structural equation modeling in practice: A review and recommended two-step approach
-
Anderson, James C., and David W. Gerbing (1988), "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, 103 (3), 411-423.
-
(1988)
Psychological Bulletin
, vol.103
, Issue.3
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
2
-
-
34848815896
-
Retail online assurances: Typology development and empirical analysis
-
Arnold, Tom J., Timothy D. Landry, and J. Kenneth Reynolds (2007), "Retail Online Assurances: Typology Development and Empirical Analysis," Journal of Marketing Theory and Practice, 15 (4), 299-313.
-
(2007)
Journal of Marketing Theory and Practice
, vol.15
, Issue.4
, pp. 299-313
-
-
Arnold, T.J.1
Landry, T.D.2
Kenneth Reynolds, J.3
-
3
-
-
44249110999
-
Establishing trust in electronic commerce through online word of mouth: An examination across genders
-
DOI 10.2753/MIS0742-1222240404
-
Awad, Neveen F., and Arik Ragowsky (2008), "Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders," Journal of Management Information Systems, 24 (4), 101-121. (Pubitemid 351721659)
-
(2008)
Journal of Management Information Systems
, vol.24
, Issue.4
, pp. 101-121
-
-
Awad, N.F.1
Ragowsky, A.2
-
4
-
-
0040671852
-
Intentional social action in virtual communities
-
Bagozzi, Richard P., and Utpal M. Dholakia (2002), "Intentional Social Action in Virtual Communities," Journal of Interactive Marketing, 16 (2), 2-21.
-
(2002)
Journal of Interactive Marketing
, vol.16
, Issue.2
, pp. 2-21
-
-
Bagozzi, R.P.1
Dholakia, U.M.2
-
5
-
-
0029304103
-
The need to belong: Desire for interpersonal attachments as a fundamental human motivation
-
Baumeister, Roy F., and Mark R. Leary (1995), "The Need to Belong: Desire for Interpersonal Attachments as a Fundamental Human Motivation," Psychological Bulletin, 117 (3), 497-529.
-
(1995)
Psychological Bulletin
, vol.117
, Issue.3
, pp. 497-529
-
-
Baumeister, R.F.1
Leary, M.R.2
-
6
-
-
0031181901
-
What do men want? Gender differences and two spheres of belongingness: Comment on cross and madson
-
-, and Kristen L. Sommer (1997), "What Do Men Want? Gender Differences and Two Spheres of Belongingness: Comment on Cross and Madson," Psychological Bulletin, 122 (1), 38-44.
-
(1997)
Psychological Bulletin
, vol.122
, Issue.1
, pp. 38-44
-
-
Baumeister, R.F.1
Sommer, K.L.2
-
7
-
-
0037397355
-
Consumer-company identification: A framework for understanding consumers' relationships with companies
-
DOI 10.1509/jmkg.67.2.76.18609
-
Bhattacharaya, C.B., and Sankar Sen (2003), "Consumer-Company Identification: A Framework for Understanding Customers' Relationships with Companies," Journal of Marketing, 67 (2), 76-88. (Pubitemid 36507811)
-
(2003)
Journal of Marketing
, vol.67
, Issue.2
, pp. 76-88
-
-
Bhattacharya, C.B.1
Sen, S.2
-
8
-
-
84986045048
-
Understanding the bond of identification: An investigation of its correlates among art museum members
-
-, Hayagreeva Rao, and Mary Ann Glynn (1995), "Understanding the Bond of Identification: An Investigation of Its Correlates Among Art Museum Members," Journal of Marketing, 59 (4), 46-57.
-
(1995)
Journal of Marketing
, vol.59
, Issue.4
, pp. 46-57
-
-
Bhattacharaya, C.B.1
Rao, H.2
Glynn, M.A.3
-
9
-
-
33846097225
-
The who and the what of usage of two cancer online communities
-
DOI 10.1016/j.chb.2004.12.003, PII S0747563204002213, Including the Special Issue: Avoiding Simplicity, Confronting Complexity: Advances in Designing Powerful Electronic Learning Environments
-
Blank, Thomas O., and Margaret Adams-Blodnieks (2007), "The Who and the What of Usage of Two Cancer Online Communities," Computers in Human Behavior, 23 (3), 1249-1257. (Pubitemid 46073574)
-
(2007)
Computers in Human Behavior
, vol.23
, Issue.3
, pp. 1249-1257
-
-
Blank, T.O.1
Adams-Blodnieks, M.2
-
10
-
-
70349489147
-
How suppliers affect trust with their customers: The role of salesperson job satisfaction and perceived customer importance
-
Bradford, Kevin D., J. Michael Crant, and Joan M. Phillips (2009), "How Suppliers Affect Trust with Their Customers: The Role of Salesperson Job Satisfaction and Perceived Customer Importance," Journal of Marketing Theory and Practice, 17 (4), 383-394.
-
(2009)
Journal of Marketing Theory and Practice
, vol.17
, Issue.4
, pp. 383-394
-
-
Bradford, K.D.1
Michael Crant, J.2
Phillips, J.M.3
-
11
-
-
0037262572
-
An empirical test of trust-building processes and outcomes in sales manager-salesperson relationships
-
Brashear, Thomas G., James Boles, Danny Bellenger, and Charles M. Brooks (2003), "An Empirical Test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships," Journal of the Academy of Marketing Science, 31 (2), 189-200.
-
(2003)
Journal of the Academy of Marketing Science
, vol.31
, Issue.2
, pp. 189-200
-
-
Brashear, T.G.1
Boles, J.2
Bellenger, D.3
Brooks, C.M.4
-
13
-
-
73349104101
-
Social media use in the United States: Implications for health communication
-
Chou, Wen-Ying S., Yvonne M. Hunt, Ellen B. Beckjord, Richard P. Moser, and Bradford W. Hesse (2009), "Social Media Use in the United States: Implications for Health Communication," Journal of Medical Internet Research, 11 (4) (available at www.jmir.org/2009/4/e48/).
-
(2009)
Journal of Medical Internet Research
, vol.11
, Issue.4
-
-
Chou Wen-Ying, S.1
Hunt, Y.M.2
Beckjord, E.B.3
Moser, R.P.4
Hesse, B.W.5
-
14
-
-
67349108304
-
The role of perceived control and gender in consumer reactions to download delays
-
Dabholkar, Pratibha A., and Xiaojing Sheng (2009), "The Role of Perceived Control and Gender in Consumer Reactions to Download Delays," Journal of Business Research, 62 (7), 756-760.
-
(2009)
Journal of Business Research
, vol.62
, Issue.7
, pp. 756-760
-
-
Dabholkar, P.A.1
Sheng, X.2
-
15
-
-
0035637894
-
Investments in consumer relationships: A CrossCountry and cross-industry exploration
-
De Wulf, Kristof, Gaby Odekerken-Schröder, and Dawn Iacobucci (2001), "Investments in Consumer Relationships: A CrossCountry and Cross-Industry Exploration," Journal of Marketing, 65 (4), 33-50.
-
(2001)
Journal of Marketing
, vol.65
, Issue.4
, pp. 33-50
-
-
De Wulf, K.1
Odekerken-Schröder, G.2
Iacobucci, D.3
-
16
-
-
14644436741
-
A social influence model of consumer participation in network- and small-group-based virtual communities
-
DOI 10.1016/j.ijresmar.2003.12.004, PII S016781160400028X
-
Dholakia, Utpal M., Richard Bagozzi, and Lisa Klein Pearo (2004), "A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities," International Journal of Research in Marketing, 21 (3), 241-263. (Pubitemid 40350413)
-
(2004)
International Journal of Research in Marketing
, vol.21
, Issue.3
, pp. 241-263
-
-
Dholakia, U.M.1
Bagozzi, R.P.2
Pearo, L.K.3
-
17
-
-
1042303007
-
Competition between the internet and traditional news media: The gratification-opportunities niche dimension
-
Dimmick, John, Yan Chen, and Zhan Li (2004), "Competition Between the Internet and Traditional News Media: The Gratification-Opportunities Niche Dimension," Journal of Media Economics, 17 (1), 19-33.
-
(2004)
Journal of Media Economics
, vol.17
, Issue.1
, pp. 19-33
-
-
Dimmick, J.1
Chen, Y.2
Li, Z.3
-
19
-
-
0000824447
-
Explaining sex differences in social behavior: A meta-analytic perspective
-
-, and Wendy Wood (1991), "Explaining Sex Differences in Social Behavior: A Meta-Analytic Perspective," Personality and Social Psychology Bulletin, 17 (3), 306-315.
-
(1991)
Personality and Social Psychology Bulletin
, vol.17
, Issue.3
, pp. 306-315
-
-
Eagly, A.H.1
Wood, W.2
-
21
-
-
33845495456
-
-
Washington, DC
-
Fallows, Deborah (2005), "How Women and Men Use the Internet," Pew Internet & American Life Project, Washington, DC (available at www.pewinternet.org/~/media//Files/Reports/2005/PIP-Women-and-Men-online.pdf. pdf).
-
(2005)
How Women and Men use the Internet
-
-
Fallows, D.1
-
22
-
-
33645789233
-
Gender differences in decision satisfaction within established dyads: Effects of competitive and cooperative behaviors
-
DOI 10.1002/mar.20113
-
Fisher, Robert J., and Yany Grégoire (2006), "Gender Differences in Decision Satisfaction Within Established Dyads: Effects of Competitive and Cooperative Behavior," Psychology & Marketing, 23 (4), 313-333. (Pubitemid 43555540)
-
(2006)
Psychology and Marketing
, vol.23
, Issue.4
, pp. 313-333
-
-
Fisher, R.J.1
Gregoire, Y.2
-
23
-
-
0034747495
-
Internet use in the contemporary media environment
-
Flanagin, Andrew J., and Miriam J. Metzger (2001), "Internet Use in the Contemporary Media Environment," Human Communication Research, 27 (1), 153-181.
-
(2001)
Human Communication Research
, vol.27
, Issue.1
, pp. 153-181
-
-
Flanagin, A.J.1
Metzger, M.J.2
-
24
-
-
20444490809
-
The influence of virtual communities on distribution strategies in the internet
-
DOI 10.1108/09590550510600843
-
Flavián, Carlos, and Miguel Guinalíu (2005), "The Influence of Virtual Communities on Distribution Strategies in the Internet," International Journal of Retail & Distribution Management, 33 (6), 405-425. (Pubitemid 40831566)
-
(2005)
International Journal of Retail and Distribution Management
, vol.33
, Issue.6
, pp. 405-425
-
-
Flavian, C.1
Guinaliu, M.2
-
25
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell, Cläes, and David F. Larcker (1981), "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, 18 (1), 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
26
-
-
0031309882
-
Gender differences in ethical perceptions of business practices: A social role theory perspective
-
Franke, George R., Deborah F. Crown, and Deborah F. Spake (1997), "Gender Differences in Ethical Perceptions of Business Practices: A Social Role Theory Perspective," Journal of Applied Psychology, 82 (6), 920-934. (Pubitemid 127375693)
-
(1997)
Journal of Applied Psychology
, vol.82
, Issue.6
, pp. 920-934
-
-
Franke, G.R.1
Crown, D.F.2
Spake, D.F.3
-
27
-
-
33751546700
-
Innovation creation by online basketball communities
-
Füller, Johann, Gregor Jawecki, and Hans Mühlbacher (2007), "Innovation Creation by Online Basketball Communities," Journal of Business Research, 60 (1), 60-71.
-
(2007)
Journal of Business Research
, vol.60
, Issue.1
, pp. 60-71
-
-
Füller, J.1
Jawecki, G.2
Mühlbacher, H.3
-
28
-
-
1842832755
-
Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation
-
DOI 10.1016/S0148-2963(02)00363-6, PII S0148296302003636
-
Garbarino, Ellen, and Michael Strahilevitz (2004), "Gender Differences in the Perceived Risk of Buying Online and the Effects of Receiving a Site Recommendation," Journal of Business Research, 57 (7), 768-775. (Pubitemid 38491775)
-
(2004)
Journal of Business Research
, vol.57
, Issue.7
, pp. 768-775
-
-
Garbarino, E.1
Strahilevitz, M.2
-
29
-
-
0001461229
-
Gender differences in the perception and use of e-mail: An extension to the technology acceptance model
-
Gefen, David, and Detmar Straub (1997), "Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model," MIS Quarterly, 21 (4), 389-400. (Pubitemid 127709777)
-
(1997)
MIS Quarterly: Management Information Systems
, vol.21
, Issue.4
, pp. 389-400
-
-
Gefen, D.1
Straub, D.W.2
-
30
-
-
84936824352
-
Economic action and social structure: The problem of embeddedness
-
(November)
-
Granovetter, Mark (1985), "Economic Action and Social Structure: The Problem of Embeddedness," American Journal of Sociology, 91 (November), 481-510.
-
(1985)
American Journal of Sociology
, vol.91
, pp. 481-510
-
-
Granovetter, M.1
-
31
-
-
0034372962
-
Relationship marketing activities, commitment, and membership behaviors in professional associations
-
Gruen, Thomas W., John O. Summers, and Frank Acito (2000), "Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations," Journal of Marketing, 64 (3), 34-49.
-
(2000)
Journal of Marketing
, vol.64
, Issue.3
, pp. 34-49
-
-
Gruen, T.W.1
Summers, J.O.2
Acito, F.3
-
32
-
-
34247479575
-
Competition among virtual communities and user valuation: The case of investing-related communities
-
Gu, Bin, Prabhudev Konana, Balaji Rajagopalan, and Hsuan-Wei M. Chen (2007), "Competition Among Virtual Communities and User Valuation: The Case of Investing-Related Communities," Information Systems Research, 18 (1), 68-85.
-
(2007)
Information Systems Research
, vol.18
, Issue.1
, pp. 68-85
-
-
Gu, B.1
Konana, P.2
Rajagopalan, B.3
Chen, H.-W.M.4
-
33
-
-
66049136016
-
How task-facilitative interactive tools foster buyers' trust in online retailers: A process view of trust development in the electronic marketplace
-
Gupta, Pranjal, Manjit S. Yadav, and Rajan Varadarajan (2009), "How Task-Facilitative Interactive Tools Foster Buyers' Trust in Online Retailers: A Process View of Trust Development in the Electronic Marketplace," Journal of Retailing, 85 (2), 159-176.
-
(2009)
Journal of Retailing
, vol.85
, Issue.2
, pp. 159-176
-
-
Gupta, P.1
Yadav, M.S.2
Varadarajan, R.3
-
34
-
-
0002178137
-
Do norms matter in marketing relationships?
-
(April)
-
Heide, Jan B., and George John (1992), "Do Norms Matter in Marketing Relationships?" Journal of Marketing, 56 (April), 32-44.
-
(1992)
Journal of Marketing
, vol.56
, pp. 32-44
-
-
Heide, J.B.1
John, G.2
-
35
-
-
77649120724
-
Profiling online bidders
-
Hou, Jianwei, and Kevin Elliott (2010), "Profiling Online Bidders," Journal of Marketing Theory and Practice, 18 (2), 109-126.
-
(2010)
Journal of Marketing Theory and Practice
, vol.18
, Issue.2
, pp. 109-126
-
-
Hou, J.1
Elliott, K.2
-
36
-
-
34247561793
-
Beyond gender differences: Self-concept orientation and relationship-building applications on the internet
-
Hupfer, Maureen, and Brian Detlor (2007), "Beyond Gender Differences: Self-Concept Orientation and Relationship-Building Applications on the Internet," Journal of Business Research, 60 (6), 613-619.
-
(2007)
Journal of Business Research
, vol.60
, Issue.6
, pp. 613-619
-
-
Hupfer, M.1
Detlor, B.2
-
37
-
-
84930579845
-
Gender differences in the impact of core and relational aspects of services on the evaluation of service encounters
-
Iacobucci, Dawn, and Amy Ostrom (1993), "Gender Differences in the Impact of Core and Relational Aspects of Services on the Evaluation of Service Encounters," Journal of Consumer Psychology, 2 (3), 257-286.
-
(1993)
Journal of Consumer Psychology
, vol.2
, Issue.3
, pp. 257-286
-
-
Iacobucci, D.1
Ostrom, A.2
-
38
-
-
9144229160
-
Toward contextualized theories of trust: The role of trust in global virtual teams
-
DOI 10.1287/isre.1040.0028
-
Jarvenpaa, Sirkka L., Thomas R. Shaw, and D. Sandy Staples (2004), "Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams," Information Systems Research, 15 (3), 250-267. (Pubitemid 39539157)
-
(2004)
Information Systems Research
, vol.15
, Issue.3
, pp. 250-267
-
-
Jarvenpaa, S.L.1
Shaw, T.R.2
Staples, D.S.3
-
40
-
-
33751172939
-
Does gender moderate the effects of role stress in frontline service jobs?
-
DOI 10.1016/j.jbusres.2006.08.004, PII S0148296306001184
-
Karatepe, Osman, M., Ugur Yavas, Emin Babakus, and Avci Turgay (2006), "Does Gender Moderate the Effects of Role Stress in Frontline Service Jobs?" Journal of Business Research, 59 (10-11), 1087-1093. (Pubitemid 44773239)
-
(2006)
Journal of Business Research
, vol.59
, Issue.10-11
, pp. 1087-1093
-
-
Karatepe, O.M.1
Yavas, U.2
Babakus, E.3
Avci, T.4
-
41
-
-
0002535326
-
Utilization of mass communication by the individual
-
Jay Blumler and Elihu Katz, eds., Beverly Hills, CA: Sage
-
Katz, Elihu, Jay Blumler, and M. Gurevitch (1974), "Utilization of Mass Communication by the Individual," in The Uses of Mass Communications: Current Perspectives on Gratifications Research, Jay Blumler and Elihu Katz, eds., Beverly Hills, CA: Sage, 19-32.
-
(1974)
The Uses of Mass Communications: Current Perspectives on Gratifications Research
, pp. 19-32
-
-
Katz, E.1
Blumler, J.2
Gurevitch, M.3
-
42
-
-
0345747031
-
Differences in ethical perceptions between male and female managers: Myth or reality?
-
Kidwell, Jeaneen M., Robert E. Stevens, and Art L. Bethke (1987), "Differences in Ethical Perceptions Between Male and Female Managers: Myth or Reality?" Journal of Business Ethics, 6 (6), 489-493.
-
(1987)
Journal of Business Ethics
, vol.6
, Issue.6
, pp. 489-493
-
-
Kidwell, J.M.1
Stevens, R.E.2
Bethke, A.L.3
-
43
-
-
23844533836
-
Internet uses and gratifications
-
Ko, Hanjun, Chang-Hoan Cho, and Marilyn S. Roberts (2005), "Internet Uses and Gratifications," Journal of Advertising, 34 (2), 57-70.
-
(2005)
Journal of Advertising
, vol.34
, Issue.2
, pp. 57-70
-
-
Ko, H.1
Cho, C.-H.2
Roberts, M.S.3
-
44
-
-
69349103016
-
Gender as a moderator of reciprocal consumer behavior
-
Kolyesnikova, Natalia, Tim H. Dodd, and James B. Wilcox (2009), "Gender as a Moderator of Reciprocal Consumer Behavior," Journal of Consumer Marketing, 26 (3), 200-213.
-
(2009)
Journal of Consumer Marketing
, vol.26
, Issue.3
, pp. 200-213
-
-
Kolyesnikova, N.1
Dodd, T.H.2
Wilcox, J.B.3
-
45
-
-
0035539105
-
Understanding internet usage: A social-cognitive approach to U&G
-
Larose, Robert, Dana Mastro, and Matthew S. Easton (2001), "Understanding Internet Usage: A Social-Cognitive Approach to U&G," Social Science Computer Review, 19 (4), 395-413.
-
(2001)
Social Science Computer Review
, vol.19
, Issue.4
, pp. 395-413
-
-
Larose, R.1
Mastro, D.2
Easton, M.S.3
-
46
-
-
21044447121
-
Design, implementation, and evaluation of trust-supporting components in virtual communities for patients
-
Leimeister, Jan M., Winfried Ebner, and Helmut Krcmar (2005), "Design, Implementation, and Evaluation of Trust-Supporting Components in Virtual Communities for Patients," Journal of Management Information Systems, 21 (4), 101-135. (Pubitemid 40871306)
-
(2005)
Journal of Management Information Systems
, vol.21
, Issue.4
, pp. 101-135
-
-
Leimeister, J.M.1
Ebner, W.2
Krcmar, H.3
-
47
-
-
33846260446
-
Online store perceptions: How to turn browsers into buyers
-
Lepkowska-White, Elzbieta (2004), "Online Store Perceptions: How to Turn Browsers into Buyers," Journal of Marketing Theory and Practice, 12 (3), 36-47.
-
(2004)
Journal of Marketing Theory and Practice
, vol.12
, Issue.3
, pp. 36-47
-
-
Lepkowska-White, E.1
-
48
-
-
84991904404
-
Accounting for common method variance in cross-sectional research designs
-
DOI 10.1037//0021-9010.86.1.114
-
Lindell, Michael K., and David J. Whitney (2001), "Accounting for Common Method Variance in Cross-Sectional Research Designs," Journal of Applied Psychology, 86 (1), 114-121. (Pubitemid 33404733)
-
(2001)
Journal of Applied Psychology
, vol.86
, Issue.1
, pp. 114-121
-
-
Lindell, M.K.1
Whitney, D.J.2
-
49
-
-
0000073664
-
Economic analysis of contractual relations: Its shortfalls and the need for a 'Rich classifactory apparatus'
-
(February)
-
Macneil, Ian R. (1981), "Economic Analysis of Contractual Relations: Its Shortfalls and the Need for a 'Rich Classifactory Apparatus,'" Northwestern University Law Review, 75 (February), 1018-1063.
-
(1981)
Northwestern University Law Review
, vol.75
, pp. 1018-1063
-
-
Macneil, I.R.1
-
50
-
-
42549162920
-
Social capital production in a virtual P3 community
-
Mathwick, Charla, Caroline Wiertz, and Ko De Ruyter (2008), "Social Capital Production in a Virtual P3 Community," Journal of Consumer Research, 34 (6), 832-849.
-
(2008)
Journal of Consumer Research
, vol.34
, Issue.6
, pp. 832-849
-
-
Mathwick, C.1
Wiertz, C.2
De Ruyter, K.3
-
51
-
-
0042495505
-
An integrative model of organizational trust
-
Mayer, Roger C., James H. Davis, and F. David Schoorman (1995), "An Integrative Model of Organizational Trust," Academy of Management Review, 20 (3), 709-734.
-
(1995)
Academy of Management Review
, vol.20
, Issue.3
, pp. 709-734
-
-
Mayer, R.C.1
Davis, J.H.2
David Schoorman, F.3
-
52
-
-
0036001749
-
Building brand community
-
McAlexander, James H., John W. Schouten, and Harold F. Koenig (2002), "Building Brand Community," Journal of Marketing, 66 (1), 38-54.
-
(2002)
Journal of Marketing
, vol.66
, Issue.1
, pp. 38-54
-
-
McAlexander, J.H.1
Schouten, J.W.2
Koenig, H.F.3
-
53
-
-
0030305541
-
Path analysis with composite variables
-
McDonald, Roderick P. (1996), "Path Analysis with Composite Variables," Multivariate Behavioral Research, 31 (2), 239-270.
-
(1996)
Multivariate Behavioral Research
, vol.31
, Issue.2
, pp. 239-270
-
-
McDonald, R.P.1
-
54
-
-
0037660095
-
What trust means in E-commerce customer relationships: An interdisciplinary conceptual typology
-
McKnight, D. Harrison, and Norman L. Chervany (2002), "What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology," International Journal of Electronic Commerce, 6 (2), 35-59.
-
(2002)
International Journal of Electronic Commerce
, vol.6
, Issue.2
, pp. 35-59
-
-
McKnight, D.H.1
Chervany, N.L.2
-
55
-
-
67650155225
-
Are women more loyal customers than men? Gender differences in loyalty to firms and individual service providers
-
Melnyk, Valentyna, Stijn M.J. van Osselaer, and Tammo H.A. Bijmolt (2009), "Are Women More Loyal Customers Than Men? Gender Differences in Loyalty to Firms and Individual Service Providers," Journal of Marketing, 73 (4), 82-96.
-
(2009)
Journal of Marketing
, vol.73
, Issue.4
, pp. 82-96
-
-
Melnyk, V.1
Van Osselaer, S.M.J.2
Bijmolt, T.H.A.3
-
56
-
-
84936824335
-
The influence of social roles on judgment
-
Meyers-Levy, Joan (1988), "The Influence of Social Roles on Judgment," Journal of Consumer Research, 14 (4), 522-530.
-
(1988)
Journal of Consumer Research
, vol.14
, Issue.4
, pp. 522-530
-
-
Meyers-Levy, J.1
-
57
-
-
0002555643
-
Gender differences in the use of message cues and judgments
-
-, and Brian Sternthal (1991), "Gender Differences in the Use of Message Cues and Judgments," Journal of Marketing Research, 28 (1), 84-96.
-
(1991)
Journal of Marketing Research
, vol.28
, Issue.1
, pp. 84-96
-
-
Meyers-Levy, J.1
Sternthal, B.2
-
58
-
-
84856451220
-
-
August 14
-
Miller, Claire C. (2008), "Woman to Woman, Online," New York Times, August 14 (available at www.nytimes.com/2008/08/14/technology/14women. html?-r=2&oref=slogin&oref=slogin/).
-
(2008)
Woman to Woman, Online
-
-
Miller, C.C.1
-
59
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan, Robert M., and Shelby D. Hunt (1994), "The Commitment-Trust Theory of Relationship Marketing," Journal of Marketing, 58 (3), 20-38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
60
-
-
13844299269
-
Gender and age differences in employee decisions about new technology: An extension to the theory of planned behavior
-
DOI 10.1109/TEM.2004.839967
-
Morris, Michal G., Viswanath Venkatesh, and Phillip L. Ackerman (2005), "Gender and Age Differences in Employee Decisions About New Technology: An Extension to the Theory of Planned Behavior," IEEE Transactions on Engineering Management, 52 (1), 69-84. (Pubitemid 40241902)
-
(2005)
IEEE Transactions on Engineering Management
, vol.52
, Issue.1
, pp. 69-84
-
-
Morris, M.G.1
Venkatesh, V.2
Ackerman, P.L.3
-
62
-
-
24144493096
-
Explaining intention to use mobile chat services: Moderating effects of gender
-
DOI 10.1108/07363760510611671
-
Nysveen, Herbjørn, Per E. Pedersen, and Helge Thorbjørnsen (2005), "Explaining Intention to Use Mobile Chat Services: Moderating Effects of Gender," Journal of Consumer Marketing, 22 (5), 247-256. (Pubitemid 41240305)
-
(2005)
Journal of Consumer Marketing
, vol.22
, Issue.5
, pp. 247-256
-
-
Nysveen, H.1
Pedersen, P.E.2
Thorbjornsen, H.3
-
63
-
-
52949142916
-
-
Washington, DC
-
Pew Internet & American Life Project (2010), "Demographics of Internet Users," Washington, DC (available at www.pewinternet.org/Static- Pages/Trend-Data/Whos-Online.aspx).
-
(2010)
Demographics of Internet Users
-
-
-
64
-
-
38849140339
-
Cultivating trust and harvesting value in virtual communities
-
DOI 10.1287/mnsc.1070.0765
-
Porter, Constance E., and Naveen Donthu (2008), "Cultivating Trust and Harvesting Value in Virtual Communities," Management Science, 54 (1), 113-128. (Pubitemid 351206494)
-
(2008)
Management Science
, vol.54
, Issue.1
, pp. 113-128
-
-
Porter, C.E.1
Donthu, N.2
-
65
-
-
0035530176
-
Signaling strategies in competitive interaction: Building reputations and hiding the trust
-
Prabhu, Jaideep, and David W. Stewart (2001), "Signaling Strategies in Competitive Interaction: Building Reputations and Hiding the Trust," Journal of Marketing Research, 38 (1), 62-73.
-
(2001)
Journal of Marketing Research
, vol.38
, Issue.1
, pp. 62-73
-
-
Prabhu, J.1
Stewart, D.W.2
-
66
-
-
33947249600
-
Applying common identity and bond theory to the design of online communities
-
Ren, Yuqing, Robert E. Kraut, and Sara Kiesler (2007), "Applying Common Identity and Bond Theory to the Design of Online Communities," Organizational Studies, 28 (3), 377-408.
-
(2007)
Organizational Studies
, vol.28
, Issue.3
, pp. 377-408
-
-
Ren, Y.1
Kraut, R.E.2
Kiesler, S.3
-
67
-
-
77957098473
-
Are there neural gender differences in online trust? An fMRI study on the perceive trustworthiness of eBay offers
-
Riedl, Rene, Marco Hubert, and Peter Kenning (2010), "Are There Neural Gender Differences in Online Trust? An fMRI Study on the Perceive Trustworthiness of eBay Offers," MIS Quarterly, 34 (2), 397-428.
-
(2010)
MIS Quarterly
, vol.34
, Issue.2
, pp. 397-428
-
-
Riedl, R.1
Hubert, M.2
Kenning, P.3
-
68
-
-
84921383576
-
Some theory and applications of confirmatory second-order factor analysis
-
Rindskopf, David, and Tedd Rose (1988), "Some Theory and Applications of Confirmatory Second-Order Factor Analysis," Multivariate Behavioral Research, 23 (1), 51-67.
-
(1988)
Multivariate Behavioral Research
, vol.23
, Issue.1
, pp. 51-67
-
-
Rindskopf, D.1
Rose, T.2
-
69
-
-
33645144508
-
Gender and E-commerce: An exploratory study
-
Rodgers, Shelly, and Mary A. Harris (2003), "Gender and E-Commerce: An Exploratory Study," Journal of Advertising Research, 43 (3), 322-329.
-
(2003)
Journal of Advertising Research
, vol.43
, Issue.3
, pp. 322-329
-
-
Rodgers, S.1
Harris, M.A.2
-
70
-
-
51249169344
-
Consumer perceptions of organizations that use cause-related marketing
-
Ross, John K., III, Larry T. Patterson, and Mary Ann Stutts (1992), "Consumer Perceptions of Organizations That Use Cause-Related Marketing," Journal of the Academy of Marketing Science, 20 (1), 93-97.
-
(1992)
Journal of the Academy of Marketing Science
, vol.20
, Issue.1
, pp. 93-97
-
-
Ross III, J.K.1
Patterson, L.T.2
Stutts, M.A.3
-
71
-
-
84861885229
-
U&G theory in the 21st century
-
Ruggiero, Thomas E. (2000), "U&G Theory in the 21st Century," Mass Communication and Society, 3 (1), 3-37.
-
(2000)
Mass Communication and Society
, vol.3
, Issue.1
, pp. 3-37
-
-
Ruggiero, T.E.1
-
72
-
-
33646430608
-
Converting web site visitors into buyers: How web site investment increases consumer trusting beliefs and online purchase intentions
-
DOI 10.1509/jmkg.70.2.133
-
Schlosser, Ann E., Tiffany B. White, and Susan M. Lloyd (2006), "Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions," Journal of Marketing, 70 (2), 133-148. (Pubitemid 43681156)
-
(2006)
Journal of Marketing
, vol.70
, Issue.2
, pp. 133-148
-
-
Schlosser, A.E.1
White, T.B.2
Lloyd, S.M.3
-
73
-
-
0042919561
-
Trust and customer willingness to provide information in database driven relationship marketing
-
Schoenbachler, Denise D., and Geoffrey L. Gordon (2002), "Trust and Customer Willingness to Provide Information in Database Driven Relationship Marketing," Journal of Interactive Marketing, 16 (3), 2-16.
-
(2002)
Journal of Interactive Marketing
, vol.16
, Issue.3
, pp. 2-16
-
-
Schoenbachler, D.D.1
Gordon, G.L.2
-
74
-
-
0001182587
-
Influences on exchange processes: Buyers' preconceptions of a seller's trustworthiness and bargaining toughness
-
Schurr, Paul H., and Julie L. Ozanne (1985), "Influences on Exchange Processes: Buyers' Preconceptions of a Seller's Trustworthiness and Bargaining Toughness," Journal of Consumer Research, 11 (4), 939-952.
-
(1985)
Journal of Consumer Research
, vol.11
, Issue.4
, pp. 939-952
-
-
Schurr, P.H.1
Ozanne, J.L.2
-
75
-
-
0003975799
-
-
4th ed., White Plains, NY: Longman
-
Severin, Werner J., and James W. Tankard (1997), Communication Theories: Origins, Methods, and Uses in the Mass Media, 4th ed., White Plains, NY: Longman.
-
(1997)
Communication Theories: Origins, Methods, and Uses in the Mass Media
-
-
Severin, W.J.1
Tankard, J.W.2
-
76
-
-
34248578777
-
The growth of interactions and dialogs in interactive marketing
-
Shankar, Venkatesh, and Edward C. Malthouse (2007), "The Growth of Interactions and Dialogs in Interactive Marketing," Journal of Interactive Marketing, 21 (2), 2-4.
-
(2007)
Journal of Interactive Marketing
, vol.21
, Issue.2
, pp. 2-4
-
-
Shankar, V.1
Malthouse, E.C.2
-
77
-
-
0036001754
-
Consumer trust, value, and loyalty in relational exchanges
-
Sirdeshmukh, Deepak, Jagdip Singh, and Barry Sabol (2002), "Consumer Trust, Value, and Loyalty in Relational Exchanges," Journal of Marketing, 66 (1), 15-37.
-
(2002)
Journal of Marketing
, vol.66
, Issue.1
, pp. 15-37
-
-
Sirdeshmukh, D.1
Singh, J.2
Sabol, B.3
-
78
-
-
85044806215
-
Explaining the limited effectiveness of legalistic 'Remedies' for trust/distrust
-
Sitkin, Sim B., and Nancy L. Roth (1993), "Explaining the Limited Effectiveness of Legalistic 'Remedies' for Trust/Distrust," Organization Science, 4 (3), 367-392.
-
(1993)
Organization Science
, vol.4
, Issue.3
, pp. 367-392
-
-
Sitkin, S.B.1
Roth, N.L.2
-
79
-
-
0031539651
-
The effects of organizational differences and trust on the effectiveness of selling partner relationships
-
Smith, J. Brock, and Donald W. Barclay (1997), "The Effects of Organizational Differences and Trust on the Effectiveness of Selling Partner Relationships," Journal of Marketing, 61 (1), 3-21.
-
(1997)
Journal of Marketing
, vol.61
, Issue.1
, pp. 3-21
-
-
Smith, J.B.1
Barclay, D.W.2
-
80
-
-
0032383942
-
Assessing measurement invariance in cross-national consumer research
-
Steenkamp, Jan-Benedict E.M., and Hans Baumgartner (1998), "Assessing Measurement Invariance in Cross-National Consumer Research," Journal of Consumer Research, 25 (1), 78-90.
-
(1998)
Journal of Consumer Research
, vol.25
, Issue.1
, pp. 78-90
-
-
Steenkamp, J.-B.E.M.1
Baumgartner, H.2
-
81
-
-
84856465740
-
-
"2011 Digital Future Report" (2010), USC Annenberg School Center for the Digital Future (available at www.digitalcenter.org).
-
(2010)
2011 Digital Future Report
-
-
-
82
-
-
0001996935
-
Whither trust
-
Roderick R. Kramer and Tom R. Tyler, eds., Thousand Oaks, CA: Sage
-
Tyler, Tom R., and Roderick M. Kramer (1996), "Whither Trust," in Trust in Organizations: Frontiers of Theory and Research, Roderick R. Kramer and Tom R. Tyler, eds., Thousand Oaks, CA: Sage, 331-357.
-
(1996)
Trust in Organizations: Frontiers of Theory and Research
, pp. 331-357
-
-
Tyler, T.R.1
Kramer, R.M.2
-
83
-
-
70149090359
-
Online trust: State of the art, new frontiers, and research potential
-
Urban, Glen L., Cinda Amyx, and Antonio Lorenzon (2009), "Online Trust: State of the Art, New Frontiers, and Research Potential," Journal of Interactive Marketing, 23 (2), 179-190.
-
(2009)
Journal of Interactive Marketing
, vol.23
, Issue.2
, pp. 179-190
-
-
Urban, G.L.1
Amyx, C.2
Lorenzon, A.3
-
84
-
-
0038452162
-
Gender differences in perceptions of Web-based shopping
-
DOI 10.1145/545151.545155
-
Van Slyke, Craig, Christie L. Comunale, and France Belanger (2002), "Gender Differences in Perceptions of Web-Based Shopping," Communications of the ACM, 45 (7), 82-86. (Pubitemid 135701846)
-
(2002)
Communications of the ACM
, vol.45
, Issue.8
, pp. 82-86
-
-
Van Slyke, C.1
Comunale, C.L.2
Belanger, F.3
-
85
-
-
2642524670
-
Individual reactions to new technologies in the workplace: The role of gender as a psychological construct
-
Venkatesh, Viswanath, Michael G. Morris, Tracy A. Sykes, and Phillip L. Ackerman (2004), "Individual Reactions to New Technologies in the Workplace: The Role of Gender as a Psychological Construct," Journal of Applied Social Psychology, 34 (3), 445-467. (Pubitemid 38727011)
-
(2004)
Journal of Applied Social Psychology
, vol.34
, Issue.3
, pp. 445-467
-
-
Venkatesh, V.1
Morris, M.G.2
Sykes, T.A.3
Ackerman, P.L.4
-
86
-
-
70649084200
-
The end of the opportunism vs. Trust debate: Bounded reliability as a new envelope concept in research on MNE governance
-
Verbeke, Alain, and Nathan S. Greidanus (2009), "The End of the Opportunism vs. Trust Debate: Bounded Reliability as a New Envelope Concept in Research on MNE Governance," Journal of International Business Studies, 40 (9), 1471-1495.
-
(2009)
Journal of International Business Studies
, vol.40
, Issue.9
, pp. 1471-1495
-
-
Verbeke, A.1
Greidanus, N.S.2
-
87
-
-
38349112609
-
Recommendation agents for electronic commerce: Effects of explanation facilities on trusting beliefs
-
Wang, Weiquan, and Izak Benbasat (2007), "Recommendation Agents for Electronic Commerce: Effects of Explanation Facilities on Trusting Beliefs," Journal of Management Information Systems, 23 (4), 217-246.
-
(2007)
Journal of Management Information Systems
, vol.23
, Issue.4
, pp. 217-246
-
-
Wang, W.1
Benbasat, I.2
-
88
-
-
0034365509
-
Opportunism in interfirm relationships: Forms, outcomes, and solutions
-
Wathne, Kenneth H., and Jan B. Heide (2000), "Opportunism in Interfirm Relationships: Forms, Outcomes, and Solutions," Journal of Marketing, 64 (4), 36-51.
-
(2000)
Journal of Marketing
, vol.64
, Issue.4
, pp. 36-51
-
-
Wathne, K.H.1
Heide, J.B.2
-
89
-
-
0032261297
-
A typology of consumer responses to cause-related marketing: From skeptics to socially concerned
-
Webb, Deborah J., and Lois A. Mohr (1998), "A Typology of Consumer Responses to Cause-Related Marketing: From Skeptics to Socially Concerned," Journal of Public Policy & Marketing, 17 (2), 226-238. (Pubitemid 128642575)
-
(1998)
Journal of Public Policy and Marketing
, vol.17
, Issue.2
, pp. 226-238
-
-
Webb, D.J.1
Mohr, L.A.2
-
90
-
-
0039506742
-
Resource theory in a cultural context: Linkages between ethnic identity, gender roles, and purchase behavior
-
Webster, Cynthia (1997), "Resource Theory in a Cultural Context: Linkages Between Ethnic Identity, Gender Roles, and Purchase Behavior," Journal of Marketing Theory and Practice, 5 (1), 1-5.
-
(1997)
Journal of Marketing Theory and Practice
, vol.5
, Issue.1
, pp. 1-5
-
-
Webster, C.1
-
91
-
-
79955851807
-
Conceptualizing and testing a social cognitive model of the digital divide
-
Wei, Kwok-Kee, Hock-Hai Teo, Hock C. Chan, and Bernard C.Y. Tan (2011), "Conceptualizing and Testing a Social Cognitive Model of the Digital Divide," Information Systems Research, 22 (1), 170-187.
-
(2011)
Information Systems Research
, vol.22
, Issue.1
, pp. 170-187
-
-
Wei, K.-K.1
Teo, H.-H.2
Chan, H.C.3
Tan, B.C.Y.4
-
93
-
-
0001877951
-
Soft modeling: The basic design and some extensions
-
Karl G. Jöreskog and Herman Wold, eds., Amsterdam: North-Holland
-
Wold, Herman (1982), "Soft Modeling: The Basic Design and Some Extensions," in Systems Under Indirect Observation. Causality, Structure, Prediction, Karl G. Jöreskog and Herman Wold, eds., Amsterdam: North-Holland, 1-54.
-
(1982)
Systems Under Indirect Observation. Causality, Structure, Prediction
, pp. 1-54
-
-
Wold, H.1
-
94
-
-
27144550225
-
Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study
-
DOI 10.1509/jmkg.2005.69.4.133
-
Yakov, Bart, Venkatesh Shankar, Fareena Sultan, and Glenn L. Urban (2005), "Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study," Journal of Marketing, 69 (4), 133-152. (Pubitemid 41504943)
-
(2005)
Journal of Marketing
, vol.69
, Issue.4
, pp. 133-152
-
-
Bart, Y.1
Shankar, V.2
Sultan, F.3
Urban, G.L.4
-
95
-
-
0042536502
-
Exploring the factors enhancing member participation in virtual communities
-
Yoo, Won-Seok, Kil-Soo Suh, and Moon-Bong Lee (2002), "Exploring the Factors Enhancing Member Participation in Virtual Communities," Journal of Global Information Management, 10 (3), 55-71.
-
(2002)
Journal of Global Information Management
, vol.10
, Issue.3
, pp. 55-71
-
-
Yoo, W.-S.1
Suh, K.-S.2
Lee, M.-B.3
-
96
-
-
33846473827
-
Modeling influences on impulse purchasing behaviors during online marketing transactions
-
Zhang, Xiaoni, Victor R. Prybutok, and David Strutton (2007), "Modeling Influences on Impulse Purchasing Behaviors During Online Marketing Transactions," Journal of Marketing Theory and Practice, 15 (1), 79-89.
-
(2007)
Journal of Marketing Theory and Practice
, vol.15
, Issue.1
, pp. 79-89
-
-
Zhang, X.1
Prybutok, V.R.2
Strutton, D.3
|