Consumption in the public eye: The influence of social presence on service experience

Journal of Business Research

Volumn 65, Issue 3, 2012, Pages 302-310

  He, Yi ^a   Chen, Qimei ^b   Alden, Dana L ^b  

^a CALIFORNIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF HAWAII   (United States)

Author keywords

Satisfaction; Self construal prime; Service; Social presence

Indexed keywords

EID: 84855352046     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2011.03.014     Document Type: Article

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