Service recommendations and customer evaluations in the international marketplace: Cultural and situational contingencies

Journal of Business Research

Volumn 63, Issue 1, 2010, Pages 38-44

  Alden, Dana L ^a   He, Yi ^b   Chen, Qimei ^a  

^a UNIVERSITY OF HAWAII   (United States)

^b CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

Consumption objectives; Culture; Satisfaction; Service

Indexed keywords

EID: 70349811751     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2009.01.009     Document Type: Article

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