The impact of civility interventions on employee social behavior, distress, and attitudes

Journal of Applied Psychology

Volumn 96, Issue 6, 2011, Pages 1258-1274

  Leiter, Michael P ^a   Laschinger, Heather K Spence ^b   Day, Arla ^c   Oore, Debra Gilin ^c  

^a ACADIA UNIVERSITY   (Canada)

^b UNIVERSITY OF WESTERN ONTARIO   (Canada)

^c SAINT MARY S UNIVERSITY   (Canada)

Author keywords

Burnout; Civility; Incivility; Intervention; Respect

Indexed keywords

ADULT; ARTICLE; ATTITUDE; BURNOUT; CANADA; FEMALE; FOLLOW UP; HEALTH CARE PERSONNEL; HUMAN; HUMAN RELATION; IN SERVICE TRAINING; JOB SATISFACTION; MALE; METHODOLOGY; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; SOCIAL BEHAVIOR; STATISTICS; TRUST; WORKPLACE;

ADULT; ATTITUDE; BURNOUT, PROFESSIONAL; FEMALE; FOLLOW-UP STUDIES; HEALTH PERSONNEL; HUMANS; INSERVICE TRAINING; INTERPERSONAL RELATIONS; JOB SATISFACTION; MALE; NOVA SCOTIA; ONTARIO; PERSONNEL TURNOVER; SOCIAL BEHAVIOR; TRUST; WORKPLACE;

EID: 82855170807     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0024442     Document Type: Article

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