An integrated multi criteria decision making approach for electronic service quality analysis of healthcare industry

2010 International Conference on Information Society, i-Society 2010

Volumn , Issue , 2010, Pages 522-527

  Büyüközkan, Gülçin ^a   Çifçi, Gizem ^a  

^a GALATASARAY UNIVERSITY   (Turkey)

Author keywords

[No Author keywords available]

Indexed keywords

DECISION MAKING; HEALTH CARE; QUALITY OF SERVICE; WEBSITES;

CONTINUOUS PERFORMANCE IMPROVEMENTS; ELECTRONIC SERVICE QUALITIES; HEALTHCARE INDUSTRY; HEALTHCARE SECTORS; MULTI CRITERIA DECISION MAKING; PERFORMANCE MEASUREMENTS; SERVICE PERFORMANCE; SERVICE SECTORS;

WEB SERVICES;

EID: 80053374581     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/i-society16502.2010.6018769     Document Type: Conference Paper

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