The applicability of servqual in different health care environments

Health Marketing Quarterly

Volumn 16, Issue 3, 1999, Pages 1-21

  Dean, Alison M ^a  

^a UNIVERSITY OF BALLARAT   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; AUSTRALIA; EPIDEMIOLOGY; FACTORIAL ANALYSIS; FEMALE; FINANCIAL MANAGEMENT; HEALTH CARE COST; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; MALE; METHODOLOGY; RURAL HEALTH CARE;

ADULT; AUSTRALIA; FACTOR ANALYSIS, STATISTICAL; FEMALE; HEALTH CARE SECTOR; HEALTH CARE SURVEYS; HEALTH SERVICES RESEARCH; HUMANS; MALE; MARKETING OF HEALTH SERVICES; QUALITY ASSURANCE, HEALTH CARE; RURAL HEALTH SERVICES;

EID: 0032609166     PISSN: 07359683     EISSN: 15450864     Source Type: Journal    
DOI: 10.1300/J026v16n03_01     Document Type: Article

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