Relationships between determinants of hospital quality management and service quality performance - A path analytic model

Omega

Volumn 25, Issue 5, 1997, Pages 535-545

  Li, L X ^a  

^a BUTLER UNIVERSITY   (United States)

Author keywords

Health service; Path analysis; Quality management; Service quality performance

Indexed keywords

ANALYTICAL MODELS; BIOMEDICAL ENGINEERING; QUALITY CONTROL; QUALITY OF SERVICE; REGRESSION ANALYSIS;

ANALYTIC MODELING; HEALTH SERVICES; HOSPITAL SERVICE; MANAGEMENT QUALITY; MEDICAL TECHNOLOGIES; PATH ANALYSIS; SERVICE PROCESS; SERVICE-QUALITY PERFORMANCE; TECHNOLOGY INVESTMENTS; WORKFORCE DEVELOPMENT;

HOSPITALS;

EID: 0031256844     PISSN: 03050483     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0305-0483(97)00017-0     Document Type: Article

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