A comparative study of patients' and nurses' perceptions of the quality of nursing services, satisfaction and intent to revisit the hospital: A questionnaire survey

International Journal of Nursing Studies

Volumn 44, Issue 4, 2007, Pages 545-555

  Lee, Mi Aie ^a   Yom, Young Hee ^b  

^a Dongguk University   (South Korea)

^b Chung Ang University   (South Korea)

Author keywords

Intent to revisit; Korea; Satisfaction; Service quality

Indexed keywords

ADULT; AGE; ARTICLE; ATTITUDE TO HEALTH; BEHAVIOR; CLINICAL COMPETENCE; COMPARATIVE STUDY; EDUCATION; FEMALE; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HOSPITAL PATIENT; HOSPITAL READMISSION; HUMAN; KOREA; MALE; MIDDLE AGED; NEEDS ASSESSMENT; NURSE ATTITUDE; NURSING; NURSING ASSESSMENT; NURSING CARE; NURSING METHODOLOGY RESEARCH; NURSING STAFF; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; STANDARD;

ADULT; AGE FACTORS; ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; CLINICAL COMPETENCE; FEMALE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; INPATIENTS; INTENTION; KOREA; MALE; MIDDLE AGED; NEEDS ASSESSMENT; NURSE'S ROLE; NURSING ASSESSMENT; NURSING CARE; NURSING METHODOLOGY RESEARCH; NURSING SERVICE, HOSPITAL; NURSING STAFF, HOSPITAL; PATIENT READMISSION; QUALITY OF HEALTH CARE; QUESTIONNAIRES;

EID: 34147132190     PISSN: 00207489     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijnurstu.2006.03.006     Document Type: Article

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