Development and validation of the casino service quality scale: CASERV

International Journal of Hospitality Management

Volumn 31, Issue 1, 2012, Pages 209-217

  Wong, IpKin Anthony ^a   Fong, Veronica Hoi In ^b  

^a INSTITUTE FOR TOURISM STUDIES   (Macao)

^b UNIVERSITY OF MACAU   (Macao)

Author keywords

Casino; Macau; Scale development; Service quality

Indexed keywords

EID: 80051791245     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2011.04.005     Document Type: Article

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